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Hi all,
I've got spotify connect functioning with my Yamaha amp, songs will start flawlessly however after a few seconds of playback I'm getting 1 second or so pauses in the playback, which continues if keep listening. My internet connection should be up to the task, I can stream at "extreme" bit rate from my phone on the same network.
Has anyone else experienced this? Is there anyway to troubleshoot this? Can I reduce the bit rate that the amp streams at?
Any suggestions would be appreciated.
Thanks, Chris
Solved! Go to Solution.
Latest firmware has fixed this once and for all for me.
Same problem with a Yamaha V475. It also is not network related as I can use Spotify Connect to my tablet from my phone no problems but seems to be a delay with the Yamaha unit. I have a support call in with Yamaha but I got the 'Your the only one' answer first time.
Just wanted to clear up a misconception. Unlike airplay, connect does not stream music between devices. Once you start a playlist playing on a connected device, you can turn off the original device and the music continues to play as the device you connected to is streaming the music. In the case of the Yamaha, the music is coming direct from the spotify servers so any quality issues are down to an issue with the receiver, internet quality or possibly a server issue.
My ISP should not be the prob, as I said my Phone and Tablet both work fine and I can use Spotify Connect on my phone to the tablet without a problemn which means my network is up to the task (I have very quick cable). Yamaha seems to be the issue but they dont seem to be doing anything about it, may also return my unit if they dont pull their finger out.
I also just purchased the RX-600D and have the same problem with glitchy playback. Considering I have high speed cable internet this looks like an issue with Yamaha / Spotify Connect. I performed all firmware updates straight out of the box.
Raised a case with Yamaha also.
Did you get a response from your support call?
I was told by Spotify support that the V475 was not supported? Yamaha claims it is?
Yamaha have got me to test Pandora and Internet Radio, which works perfectly. Strange thing is sometimes spotify switches the amp on randomly when I am not even near it?
As stated before my Phone and Tablet work fine on my network even using spotify connect between them.
One (annoying solution) I've found is to pause the track for a few seconds then it plays fine so it appears to be a buffering problem.
I will look at the DNS server changes and report back when I get a chance.
Ok,
Have some progress! It appears my issues are DNS related also. By changing the 2nd DNS to 8.8.8.8 I seem to have corrected a lot of problems, I don't get any stutter during tracks just sometimes at the start when I have changed from one track to another manually. But it is at least usable. Hopefully the can get a fix into place in the next release. Many thanks to the poster who took the time to write outlining what they had learnt!
Hi, I just wanted to clarify that the fixes I discussed here DO NOT COMPLETELY fix the audio quality problems associated with Spotify Connect and the Yamaha receivers. The symptoms are reduced to a nearly acceptable level. It is great if others can also improve their experience to almost acceptable levels.
In my case I am getting long periods of excellent quality interspersed with periods of crap audio quality. I won't extend my Premium subscription under these circumstances since I bought the Yamaha specifically for Spotify Connect. I have decided to keep the Yamaha for now however since there is an outside chance that Yamaha will issue a firmware upgrade to address the many issues with this version of their receiver (RX-S600D).
Thank you for the detailed response!
Manually setting the IP details and changing the second DNS to 8.8.8.8 has made a good improvement but as you indicate I still get glitchy playback, just less often. Before it would happen consantly, now it is less often but adhoc (some good songs, some bad).
Thanks currawong for your detailed response!
I can't believe dns changes were the cause but this has no doubt drastically improved things on my end!
I would say that this is a buffering problem in Yamaha's firmware. I own a RX-V675 receiver and I was getting a very glitchy playback when using Google's DNS. You may ask, why, since it seems to have helped so many people? Simple... I'm located in Brazil and Google's DNS service is in USA. If I use a local DNS, the playback has only a few glitches. Why then?
My assumption: The issue is very low buffer on Yamaha's firmwares. The playback issue becomes then DNS related due to Spotify's Content Delivery Network that works just fine if the receiver streams from nearer servers: lower latency. So adjusting your DNS makes your Yamaha's connect to the nearest server less sensitive to jitter/delays/latency...
I would like Spotify's engineer to talk to Yamaha's engineers so that it gets fixed on future Yamaha's firmware releases.
Hmmm. After more than 2 months of stable sound playback the stuttering has returned. Only on the Yamaha with Connect. Not on any other device running Spotify and not on Spotify streamed to the Yamaha using AirPlay.
Oh well. Premium subscription cancelled yet again.
Some support from Yamaha and/or Spotify would be nice but not expected.
I gave up on getting it to work via the Yamaha. Went to JB HI-HI and boughta $49 Chromecast, plugged it in and worked without any issues.
Cancelled Spotify subscription and subcribed to Google Music.
Happy customer (of Chromecast!).
I have the same problem with Spotify Premium&Yamaha 475 . The amp has internet pq is Able to Play On Internet radios . He removed the DHCP ( DHCP not working on connecting , but if connecting an internet ) and he Let 's FIX IP and the Same Data Connection That cojia WHEN I WAS in dhcp and yes Connects an Internet But No sale in Listing connect . ..
He been able to see on your list fast Time 1 only , but I have not gotten a return Able to Connect Ser. I you could say you have you settings ?
DHCP ON or not?
In the configuration of the router 's MAC and IP meteis in your quick list Reservation?
Steps That conectaros para dais ? Poneis amp spotify in airplay and Abris and seleccionais Schedule ? Must Be Doing in some particular order ? He At one think that the application of paragraph Be yamaha ios spotify crashing scam ...
The versions I have son
firmware 1.26
iOS 8.1
1.9 spotify
Thank you very much for your help I 'm going crazy trying and trying again ... And I Like It Doubt whether is why having hardware or software problem
@KiwiKel wrote:
I was told by Spotify support that the V475 was not supported? Yamaha claims it is?
Yamaha have got me to test Pandora and Internet Radio, which works perfectly. Strange thing is sometimes spotify switches the amp on randomly when I am not even near it?
As stated before my Phone and Tablet work fine on my network even using spotify connect between them.
One (annoying solution) I've found is to pause the track for a few seconds then it plays fine so it appears to be a buffering problem.
I will look at the DNS server changes and report back when I get a chance.
I hope Your Help , Thousand Thanks ! :)
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