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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 863 Views
  • 7 replies
  • 2 likes
  • Other
  • 863 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17298 Views
  • 8 replies
  • 1 likes
  • Other
  • 17298 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Too many tabs bug

I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself.I had no problems working on other things on my laptop and having Sp...

  • Casual Listener
  •   I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself. I had n...
  • JurassicJosh341
  • Visitor
  • 6605 Views
  • 6 replies
  • 0 likes
  • Account
  • 6605 Views
  • 6 replies
  • 0 likes

Superuser Contribution My Queue prompt isn't appearing, can't add songs to queue Android

About a week now the icon to go to my queue has just disappeared and when I click songs in my playlist the add to queue option is no longer available

  • Visitor
  • About a week now the icon to go to my queue has just disappeared and when I click songs in my playlist the add to queue option is no longer available
  • Susan_GP
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution my different versions of the same songs are linked to my account but I can’t see them in my discogra

my songs that are duplicates that are linked to my current Spotify profile but not showing up in my discography to show up in my Spotify for artists page because and they were showing up on my account before I changed my artist nameI need to have two...

  • Visitor
  • my songs that are duplicates that are linked to my current Spotify profile but not showing up in my discography to show up in my Spotify for artists page because and they were showing up on my accoun...
  • Not applicable
  • 147 Views
  • 2 replies
  • 1 likes
  • 147 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify will not play on Facebook Portal

Plan: PremiumCountry: USADevice: Facebook PortalOperating System: Up to date My Question or Issue: We were humming along nicely with Spotify playing on our Portal daily, then all of a sudden we cannot play if from that device. We can control it from ...

  • Visitor
  • Plan: Premium Country: USA Device: Facebook Portal Operating System: Up to date   My Question or Issue: We were humming along nicely with Spotify playing on our Portal daily, then all ...
  • jessfabiola
  • Visitor
  • 1096 Views
  • 7 replies
  • 2 likes
  • Other
  • 1096 Views
  • 7 replies
  • 2 likes

Stop asking if I want to listen from my speaker

Me: Hey Spotify, play me some music.Spotify: Sure thing! Do you want to listen to it from your speaker?M: ?? It's literally coming out of my speakers- OH, you mean my Alexa in the bathroom! No, just play it here.S: OK, but I could definitely play it ...

  • Regular
  • Me: Hey Spotify, play me some music. Spotify: Sure thing! Do you want to listen to it from your speaker? M: ?? It's literally coming out of my speakers- OH, you mean my Alexa in the bathroom! No, j...
  • 68 Views
  • 0 replies
  • 1 likes
  • 68 Views
  • 0 replies
  • 1 likes

Very annoying bug on console edition

When scrolling through my liked songs I get to a certain point down the list where it just sends me back up to beginning, this has happened for a week now and was wondering if it could get fixed please, thank you.

  • Casual Listener
  • When scrolling through my liked songs I get to a certain point down the list where it just sends me back up to beginning, this has happened for a week now and was wondering if it could get fixed plea...
  • Samz234
  • Casual Listener
  • 121 Views
  • 3 replies
  • 1 likes
  • 121 Views
  • 3 replies
  • 1 likes

Superuser Contribution Add song radio button to infotainment system

PlanPremiumCountryAustraliaDeviceVolvo XC40 Recharge 2024 Infotainment systemOperating Systemsome sort of Android My Question or IssueSong radio is the single best way of finding new music and there is no way to select it when using the infotainment ...

  • Casual Listener
  • Plan Premium Country Australia Device Volvo XC40 Recharge 2024 Infotainment system Operating System some sort of Android   My Question or Issue Song radio is the single best way of fin...
  • MihailY
  • Moderator
  • 136 Views
  • 3 replies
  • 0 likes
  • android auto
    song radio
    xc40
  • 136 Views
  • 3 replies
  • 0 likes

Superuser Contribution Add AI DJ to other devices

Since the DJ is on mobile devices then why not add it to other devices it does provide great music recommendations!

  • Casual Listener
  • Since the DJ is on mobile devices then why not add it to other devices it does provide great music recommendations!
  • Yordan
  • Moderator
  • 98 Views
  • 1 replies
  • 1 likes
  • 98 Views
  • 1 replies
  • 1 likes

Superuser Contribution Eliminar historial

Hola me gustaría eliminar mi historial de escuchado ya que me salen podcast y cosas que no me gustan y por mas que los dejé de seguir y demás sigue saliendo quiero eliminar todo que hago ?

  • Visitor
  • Hola me gustaría eliminar mi historial de escuchado ya que me salen podcast y cosas que no me gustan y por mas que los dejé de seguir y demás sigue saliendo quiero eliminar todo que hago ?
  • Novy
  • Moderator
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to sort playlist for everyone?

My Question or Issue I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it is only sorted on that 1 device. What should I do to sort it...

  • Visitor
  • My Question or Issue   I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it ...
  • Yordan
  • Moderator
  • 1559 Views
  • 3 replies
  • 0 likes
  • Samsung
    Sony
  • 1559 Views
  • 3 replies
  • 0 likes

Superuser Contribution Option to disable video podcasts

PlanPremiumCountryGermanyDeviceAndroid SmartphonesOperating SystemAndroid 13 My Question or Issue We are using Spotify Family for our kids. They are in an age where they are too old for spotify kids (which is too much restricted) and too young for a ...

  • Visitor
  • Plan Premium Country Germany Device Android Smartphones Operating System Android 13   My Question or Issue   We are using Spotify Family for our kids. They are in an age where th...
  • MrB821
  • Newbie
  • 2135 Views
  • 10 replies
  • 27 likes
  • music
  • 2135 Views
  • 10 replies
  • 27 likes

Can't access any options in settings

Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings.I can't access settings to turn on private mode, adjust quality of music, time between songs ...

  • Newbie
  • Hi there,   When using Spotify web player, I can't access all of the tool/options that are usually listed in settings.  I can only change the language settings. I can't access settings ...
  • AdamDam
  • Spotify Star
  • 1242 Views
  • 5 replies
  • 0 likes
  • settings
    Web Player
  • 1242 Views
  • 5 replies
  • 0 likes

Superuser Contribution web player stops working with DEVICE_NOT_FOUND error

PlanPremiumCountryUSA DeviceMacbook ProOperating SystemmacOS My Question or IssueThe web player stops working after a some time when using firefox (version 122): clicking the play button does nothing and the network request shows a 404 error with {"e...

  • Regular
  • Plan Premium Country USA   Device Macbook Pro Operating System macOS   My Question or Issue The web player stops working after a some time when using firefox (version 122): click...
  • Elena
  • Moderator
  • 347 Views
  • 9 replies
  • 0 likes
  • Other
  • 347 Views
  • 9 replies
  • 0 likes

Superuser Contribution ¿por que no puedo traducir las letras de las canciones?

hace años que tengo Spotify no me aparece el traductor de lyrics y cambi de celulares pero es siempre mi cuenta, otras personas que tiene Spotify si pueden hacerlo.

  • Newbie
  • hace años que tengo Spotify no me aparece el traductor de lyrics y cambi de celulares pero es siempre mi cuenta, otras personas que tiene Spotify si pueden hacerlo.
  • Yordan
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Does Wrapped count Desktop app's listening data?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI am using both my Desktop and my phone. I am getting every year the Wrapped thing. By reading previous topics, I know that you can't play the Wrapped on the Desktop App, ...

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I am using both my Desktop and my phone. I am getting every year the Wrapped thing. By rea...
  • AdamDam
  • Spotify Star
  • 5382 Views
  • 7 replies
  • 0 likes
  • Other
  • 5382 Views
  • 7 replies
  • 0 likes

Playing on another device

I keep getting an error playing on another device when listening in my Tesla

  • Visitor
  • I keep getting an error playing on another device when listening in my Tesla
  • Anyk17
  • Rising Star 3
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution have basic downstairs TV. Want to play basic upstairs TV.

Not simultaneously. When I try to login upstairs it says that account already exists. I know that! Just want to listen either/or, never both.

  • Visitor
  • Not simultaneously. When I try to login upstairs it says that account already exists. I know that! Just want to listen either/or, never both.
  • Eni
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exclude Device From Taste Profile.

I think it would be a really good feature if there was an option to "remove taste from profile" option on a device just like how you can remove a playlist from your taste profile. When im listening to spotify while playing games, working or while jus...

  • Newbie
  • ...lso use the echo, in fact they use it far more than i do because i prefer to listen to music in private so 90% of the music that gets played off it is not really my taste but it gets put on my public p...
  • Eni
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify app on samsung tv

PlanpremiumCountry italy Devicesamsung tvOperating System My Question or Issueif you see the attachment you unserstand the problemthere are almost no pictures

  • Casual Listener
  • Plan premium Country italy   Device samsung tv Operating System     My Question or Issue if you see the attachment you unserstand the problem there are almost no pictures
  • Elena
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 86 Views
  • 1 replies
  • 0 likes