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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 881 Views
  • 7 replies
  • 2 likes
  • Other
  • 881 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17302 Views
  • 8 replies
  • 1 likes
  • Other
  • 17302 Views
  • 8 replies
  • 1 likes

Superuser Contribution BUG of transition

A sound cut of a few ms when the transition from one title to another begins, it only occurs in 4G/5G, checked on several phones. This happens with every song and when I listen to music at high volume I can hear it very well and it's annoying... Than...

  • Casual Listener
  • A sound cut of a few ms when the transition from one title to another begins, it only occurs in 4G/5G, checked on several phones. This happens with every song and when I listen to music at high volum...
  • Joan
  • Moderator
  • 136 Views
  • 3 replies
  • 0 likes
  • 136 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is the Donate or Artist Support button on web app version of Spotify

PlanFree/PremiumCountry DevicePC / laptopOperating System(Windows 10.) My Question or Issue: An artist I wish to support has placed a Support button on her verified artist page and it shows up when viewing the spotify app on my samsung galaxy phone, ...

  • Visitor
  • Plan Free/Premium Country   Device PC / laptop Operating System (Windows 10.)   My Question or Issue:  An artist I wish to support has placed a Support button on her verified ...
  • Joan
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • Other
  • 174 Views
  • 1 replies
  • 0 likes

Starting playback on Chromecast from Google Assistant doesn't work

A few weeks ago starting Spotify playback on Google Chromecast devices via the Google Assistant stopped working. The command is understood correctly and the assistant acknowledges that it will start the playback, but it in fact it doesn't. Instead, n...

  • Visitor
  • A few weeks ago starting Spotify playback on Google Chromecast devices via the Google Assistant stopped working. The command is understood correctly and the assistant acknowledges that it will start...
  • mtepsic
  • Casual Listener
  • 541 Views
  • 3 replies
  • 1 likes
  • 541 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't login on Tinder

PlanPremiumCountrySerbiaDeviceHuawei Lite P30Android My Question or IssueIve been trying to login to my Spotify account over Tinder, yet when i try to do it over my google account it just logs me into Spotify over Chrome, it doesn't connect it to tin...

  • Visitor
  • Plan Premium Country Serbia Device Huawei Lite P30 Android   My Question or Issue Ive been trying to login to my Spotify account over Tinder, yet when i try to do it over my google acco...
  • Joan
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • Other
  • 277 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa Spotify Skill - can't connect due to geographical restrictions

PlanPremium DuoCountryRomaniaDeviceAndroid Hi, I'm trying to add the spotify skill to the Alexa App.Both, the Amazon account and Spotify are on Romania and I'm paying premium accounts for both. (I saw a solution on the forums to change the location t...

  • Casual Listener
  • Plan Premium Duo Country Romania Device Android   Hi, I'm trying to add the spotify skill to the Alexa App. Both, the Amazon account and Spotify are on Romania and I'm paying premium acc...
  • dominoman
  • Casual Listener
  • 26426 Views
  • 7 replies
  • 0 likes
  • Connect
  • 26426 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Playlists on Alexa

Hi, I have an issue with my Alexa devices and Spotify, in that it cant find some playlists, or will not play a playlist, instead it just does one song. I've seen this on a few forums but no exact match to my issue, nor a resolution. This may be a Spo...

  • Casual Listener
  • ...lexa are both set to UK   Please could somebody help me out with a solution to this. If Alexa cant find public playlists on Spotify, then there isn't any point in it for me as that is the m...
  • Eni
  • Moderator
  • 4086 Views
  • 23 replies
  • 3 likes
  • Other
  • 4086 Views
  • 23 replies
  • 3 likes

Superuser Contribution TV SAMSUNG La música se detiene

Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a mi celular, lo apague y desconecte un par de minutos y ...

  • Newbie
  • Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a...
  • Wend29
  • Visitor
  • 2467 Views
  • 6 replies
  • 0 likes
  • Samsung
  • 2467 Views
  • 6 replies
  • 0 likes

Superuser Contribution Como hago para q me salgan las canciones verticales y no seguidas? Helpme

Cuando entro a la cuenta de alguien las canciones salen seguidas algo asiKenia os escribeme. Kenia os joder y no me gusta así, quiero q slaga asiKenia osJoder. Visualizaciones

  • Visitor
  • Cuando entro a la cuenta de alguien las canciones salen seguidas algo asi Kenia os escribeme. Kenia os joder y no me gusta así, quiero q slaga asi Kenia os Joder. Vis...
  • Vasil
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing after about 1/2 hour no matter which track I choose.. it plays if I restart 1

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Spotify stops playing after about 30-45 min no matter which track I choose. If I restart sp...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue.  S...
  • Elena
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • Other
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can someone figure out your account if you send them a song link?

As above - is there any way at all, even if difficult/obscure, for someone to figure out your Spotify account from a song link that you have sent them?

  • Newbie
  • As above - is there any way at all, even if difficult/obscure, for someone to figure out your Spotify account from a song link that you have sent them?
  • Vasil
  • Moderator
  • 496 Views
  • 1 replies
  • 0 likes
  • Other
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing content properly on TV

I have a sky glass tv, with sky Q as the streaming was not for me due to no recording ability. So, Spotify has been on my sky glass tv since i got the tv back in February, it appears whether my sky Q box is on or not, and it will work, and spotify is...

  • Newbie
  • I have a sky glass tv, with sky Q as the streaming was not for me due to no recording ability. So, Spotify has been on my sky glass tv since i got the tv back in February, it appears whether my sky Q...
  • MihailY
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • TV
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Samsung Gear S3 - Spotify app removed

I WAS NOW ABLE TO DOWNLOAD THE APP IN SWEDEN PlanPremiumCountrySwedenDeviceSamsung Gear watch S3 with a P20 ProOperating SystemTizen OS, latest version. My Question or Issue I WAS NOW ABLE TO DOWNLOAD THE APP IN SWEDEN Spotify app is no longer avaibl...

  • Regular
  • I WAS NOW ABLE TO DOWNLOAD THE APP IN SWEDEN   Plan Premium Country Sweden Device Samsung Gear watch S3 with a P20 Pro Operating System Tizen OS, latest version.   My Question or...
  • Ericksontx
  • Casual Listener
  • 8954 Views
  • 13 replies
  • 1 likes
  • Samsung
  • 8954 Views
  • 13 replies
  • 1 likes

Superuser Contribution Unable to share canvas to any app

As the title says, I’m unable to share Spotify canvases to ANY app. I’ve tried with Instagram and Snapchat and they do not work. I’ve tried cleansing my cache, uninstalling the app, turning Canvas on and off, and even restarted my device. None of the...

  • Music Fan
  • As the title says, I’m unable to share Spotify canvases to ANY app. I’ve tried with Instagram and Snapchat and they do not work. I’ve tried cleansing my cache, uninstalling the app, turning Canvas on...
  • Jetvii
  • Casual Listener
  • 17828 Views
  • 48 replies
  • 8 likes
  • App & Features
  • 17828 Views
  • 48 replies
  • 8 likes

The gillette advert is breaking my second monitor

PlanFreeCountryNetherlandsDeviceDellOperating SystemWindows 11 My Question or IssueI have a really strange bug has happened 6 or 7 times in the last 2 weeks. Every time the gillette advert video begins to play on my laptop my second screen breaks and...

  • Visitor
  •   Plan Free Country Netherlands Device Dell Operating System Windows 11   My Question or Issue I have a really strange bug has happened 6 or 7 times in the last 2 weeks. Every ti...
  • 87 Views
  • 0 replies
  • 0 likes
  • Other
  • 87 Views
  • 0 replies
  • 0 likes

Superuser Contribution None of the Slate podcasts will play on my iphone

PlanPremiumCountryNew ZealandDeviceiPhone 11Operating SystemiOS 16.6.1 My Question or IssueNone of the podcasts produced by Slate (ICYMI, Slate News, Slate Money, Slow Burn, etc) will play on my iphone. They seem to play on my laptop (Macbook Air). I...

  • Visitor
  • Plan Premium Country New Zealand Device iPhone 11 Operating System iOS 16.6.1   My Question or Issue None of the podcasts produced by Slate (ICYMI, Slate News, Slate Money, Slow Burn, ...
  • Jimmyj755
  • Casual Listener
  • 208 Views
  • 3 replies
  • 0 likes
  • Other
  • 208 Views
  • 3 replies
  • 0 likes

Superuser Contribution Custom concert recommendations for the wrong country

I am located in France. My Country/Region is set to France in settings. However, I receive Spotify custom concert recommendations in England, not in France. How can I correct this?

  • Visitor
  • I am located in France. My Country/Region is set to France in settings. However, I receive Spotify custom concert recommendations in England, not in France. How can I correct this?
  • AlejaR
  • Moderator
  • 657 Views
  • 3 replies
  • 0 likes
  • 657 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] NPR News Now

I don't know why I can't find the NPR News Now podcast. I listen to this every day and simply cannot locate it today. If Spotify got rid of this podcast, then I'll have to go elsewhere to find it, and I may just stay where I land. Thoroughly frustrat...

  • Visitor
  • I don't know why I can't find the NPR News Now podcast. I listen to this every day and simply cannot locate it today.   If Spotify got rid of this podcast, then I'll have to go elsewhere to fi...
  • Joan
  • Moderator
  • 413 Views
  • 9 replies
  • 0 likes
  • Desktop
    Podcasts
  • 413 Views
  • 9 replies
  • 0 likes