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Peter
Posts: 46,465
Kudos: 12,777
Solutions: 3,490
Registered: ‎03-07-2012

Re: Background Ads Over Music

Hey! :)

Just talking to some of the Spotify guys about this, is it always the same advert you hear? Also, does it happen on different tracks?

Peter
Spotify Community Mentor and Troubleshooter

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Adam
Posts: 2,254
Registered: ‎07-12-2012

Re: Background Ads Over Music

Also, one other thing -- do you have any other applications/programs open at the same time or is Spotify the only one? 

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For common support questions, see support.spotify.com.
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jaimichnew
Posts: 7
Registered: ‎14-03-2014

Re: Background Ads Over Music

Spotify is the only application running, except for Safari. 

 

They are different ads every time.

Peter
Posts: 46,465
Kudos: 12,777
Solutions: 3,490
Registered: ‎03-07-2012

Re: Background Ads Over Music

Are you still getting this issue (sorry it got buried in the pile!)?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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jaimichnew
Posts: 7
Registered: ‎14-03-2014

Re: Background Ads Over Music

It had stopped for a while, and then just started back up today. I'm not sure at this point what it could be.

Music Fan
ny2texas
Posts: 1
Registered: 3 weeks ago

Re: Background Ads Over Music

I just noticed the same problem today (I haven't logged on to Spotify in a couple of weeks). Adverts play over the top of my music. A new commercial every 30 seconds or so.

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