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Music Fan
Shelibaer
Posts: 1
Registered: ‎29-07-2013

Spotify Web Player Stuck at "Connecting" since launched

Haven't been able to access Spotify Web Player since it launched. Stuck at "Connecting to Spotify" regardless of the browser i use. Cleared cache and cookies for all of them, still doesn't work.

 

Am I doing something wrong or is the Web Player just broken?


Thanks,

Joe
Posts: 14,315
Registered: ‎06-04-2013

Re: Spotify Web Player Stuck at "Connecting" since launched

Security measures introduced by Spotify to stop folk saving their music illegally has, sadly, broken the web player for many folk. See this thread.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

Concert Regular
jelliott78
Posts: 5
Registered: ‎14-10-2013

Re: Spotify Web Player Stuck at "Connecting" since launched

I have not been able to use the web player for a week now.  It just stays on the screen that says trying to connect.  I have tried google chrome and safari to connect.  

Music Fan
mongoose26
Posts: 1
Registered: ‎14-10-2013

Re: Spotify Web Player Stuck at "Connecting" since launched

I'm having same problem, on two different machines and on different internet connection/browser combinations. From Arizona.

Concert Regular
jelliott78
Posts: 5
Registered: ‎14-10-2013

Re: Spotify Web Player Stuck at "Connecting" since launched

Seems to me this has been going on for months with no solution.  I have seen a few posts where it is said that this is more complicated than it seems but to me seems like there are tons of users having the problem at 9.99 a month so I am sure we don't want to hear that its difficult; we just want it fixed so we can use what we are paying for.

Concert Regular
Alex_BAT
Posts: 4
Registered: ‎04-10-2013

Re: Spotify Web Player Stuck at "Connecting" since launched

I'm in the same boat.  I am using Firefox and I haven't been able to access the web player for at least a week now!  I just discovered the service and after enjoying it for a few days there has been many, many problems.

Music Fan
findjaime
Posts: 3
Registered: ‎21-05-2012

Re: Spotify Web Player Stuck at "Connecting" since launched

Spotify Web Player won't open in Chrome, Internet Explorer, or Firefox (including incognito windows).

It says "Can't connect to Spotify.  Trying again now..."

 

This is a new problem that never existed until about a week ago.  I've cleared cookies, uninstalled/reinstalled, etc.

Suggestions?

Joe
Posts: 14,315
Registered: ‎06-04-2013

Re: Spotify Web Player Stuck at "Connecting" since launched

Spotify is aware that some users have been experiencing connectivity issues with the web player since the downtime last week. If you are affected, please keep an eye on this thread for news.

 

Meanwhile I'm locking this thread.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

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