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Music Fan
ctkkwood
Posts: 1
Registered: ‎12-09-2012

Airplane Mode

I have spotify running on my ipad 2 and my iphone 4. I have set up the desktop application for my playlist to work offline, but when I get on a plane, put my phone into airplane mode spotify is asking me to log in. Why is it not working if all tracks are downloaded and it is set up for "off line mode". Really irritating.

Concert Regular
Jskellenger
Posts: 4
Registered: ‎13-09-2012

Re: Airplane Mode

Good luck getting an answer for thaypt one. I've contacted customer support several times and all I get is a automated email reply. 

It goes to show you once they get your money they no longer care about customers....it looks like I'm going back to Rhaspody. 

Gig Goer
Klguest9
Posts: 3
Registered: ‎16-09-2012

Re: Airplane Mode

This is REALLYirritating. I'm just wondering if you have an answer to this one?

Concert Regular
extcon
Posts: 4
Registered: ‎24-09-2012

Re: Airplane Mode

I too have this problem but it started only after upgrading my iPhone 4S to iOS 6

 

After having synced playlists and made them available in offline mode I changed the Spotify setting to offline mode. When flying (later same day) I set my iPhone (iOS6) in flight mode and switched the iPhone off. When switching the iPhone on and starting Spotify I was presented with Spotify login screen (login with facebook account or Spotify account). Since I was in the air with no internet connection I was unable to login and Spotify wouldn't start. This worked perfectly before upgrading to iOS6...

When trying the first time I had not yet set my facebook login in iOS6 direct integration but I tried the same proceedure after having added the login with the same result.

Concert Regular
Jskellenger
Posts: 4
Registered: ‎13-09-2012

Re: Airplane Mode

I got a reply from customer support and was advised to delete and reinstall the application ands so far it has worked ( only tried it once) so try doing what they suggested. 

Concert Regular
Jskellenger
Posts: 4
Registered: ‎13-09-2012

Re: Airplane Mode

I take that back.........I'm having the same issue again.........this is getting ridiculous.  

Music Lover
Touri
Posts: 2
Registered: ‎25-09-2012

Re: Airplane Mode

I do the same problem. Why do I pay extra for a feature that does not work?

Concert Regular
Jskellenger
Posts: 4
Registered: ‎13-09-2012

Re: Airplane Mode

Well, I'm real close to gong back to Rhaspody where I had NO PROBLEMS. Wondering why I switched.....

Spotify
David
Posts: 3,649
Registered: ‎19-01-2012

Re: Airplane Mode

Hello,

How do you guys log in? With a Spotify username or the Facebook function?
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Spotify
Concert Regular
extcon
Posts: 4
Registered: ‎24-09-2012

Re: Airplane Mode

I'm using Facebook login. The bug is that I'm presented with the login screen when starting Spotify in offline mode / no network connectivity. The login screen is the normal one offering to login using either Facebook or Spotify account.
(in offline mode, which is the actual bug, that either the login credentials are not cached in offline mode or Spotify exits the manually set offline mode)
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