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Festival Fanatic
Lancer
Posts: 8
Registered: ‎04-01-2014

Can't sync songs for offline mode

I can't no matter what sync my spotify songs so I can listen to them in offline mode. My phone is an iPhone 4S and I am fully up to date with spotify and the iOS.
Josh
Posts: 1,061
Kudos: 259
Registered: ‎09-02-2013

Re: Can't sync songs for offline mode

Hello!

 

Hmmm.. do you get any error codes or anything?

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you! What's a Spotify Rock Star?

Concert Regular
SwitzerGTR
Posts: 5
Registered: ‎06-12-2013

Re: Can't sync songs for offline mode

I have a 4S as well and my already "available offline" playlists took themselves off the "available offline" option and I am at work so I cannot try to "resync" them. But my settings on my phone shows that the spotify app is using 5.3GB of my phones memory capacity as if the songs are actually synced to my phone.
Josh
Posts: 1,061
Kudos: 259
Registered: ‎09-02-2013

Re: Can't sync songs for offline mode

Hello again!

 

Thats weird...did you use more then 3 devices? (You can only use 3 devices for offline mode at a time, with 3,333 songs each). You might need to post here and do a clean install and resync :/ 

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you! What's a Spotify Rock Star?

Concert Regular
SwitzerGTR
Posts: 5
Registered: ‎06-12-2013

Re: Can't sync songs for offline mode

I wiped my devices. I will mark your comment as a solution if it helps
Festival Fanatic
Lancer
Posts: 8
Registered: ‎04-01-2014

Re: Can't sync songs for offline mode

No I did not get any error codes.
Festival Fanatic
Lancer
Posts: 8
Registered: ‎04-01-2014

Re: Can't sync songs for offline mode

I only used 1 device, my phone. I only have 19 songs I'm trying to sync, as well.
Joe
Posts: 14,179
Registered: ‎06-04-2013

Re: Can't sync songs for offline mode

@Lancer I assume you're following the steps in the FAQ. When spotify is open on your iphone, does the phone show up under devices in the desktop client? Do you have a Premium account?

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

Festival Fanatic
Lancer
Posts: 8
Registered: ‎04-01-2014

Re: Can't sync songs for offline mode

Yes, I have a prenium account. It does show up as well.
Joe
Posts: 14,179
Registered: ‎06-04-2013

Re: Can't sync songs for offline mode

You're trying to synch a playlist of 19 local files? So what happens when you select the playlist on your iphone and hit the "available offline" button?

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

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