Help - iOS (iPhone, iPad, iPod Touch, iPod classic)

[sjduck]

I have contacted Spotify using this forum and by sending them an email.
iOS Spotify app is seriously in need of a button to Clear the Cache,it's ridiculous that Spotify's solution to this is to delete the app and reinstall,hardly a professional way around it.!!
The Spotify app uses a very big amount of memory just through listening (even if you don't make tracks available offline.)
Android users have a Clear Cache option so why don't we on iOS ????
This needs to be sorted,this is not good enough when I'm paying £9.99 a month to use !

[dr_efficiency]

My Spotify cache grows on my iPhone 4 until I have to delete and reisntall due to lack of space.

I've been searching the net for a solution, but have not found anything yet.

I know that more people have the same problem? Does anyone have solution?

Is the community tracked by anyone from the Spotify team?

BR

.:M

[outkasted]

Is that why my Spotify is taking up over 4GB of space on my iPhone when I've only downloaded 2 files?

[sjduck]

Yeah,the only solution at the moment is to delete the app and then reinstall,it should only be about 10mb then but the more you listen to tracks the more memory you will find its taking up because it's Caching everything you are listening to !

[radbehavior]

Additionally, if you have an offline playlist and then either delete the playlist or unsync it, the space is still taken up on your phone!  This issue has been reported for years and there has been no satisfactory official response by Spotify.  

See this thread:

https://getsatisfaction.com/spotify/topics/how_can_i_remove_the_offline_cache_without_deleting_my_pl...

As you can see, people have been reporting this problem for over 2 years now.

[sjduck]

Yeah I know,I got an email from Spotify yesterday saying 'the cache clearing button is actually a very good idea and they will pass it over to their developers for review'
What a f**king joke !!!!

[mapivos]

I've had this problem also. Pretty big bummer for users with big libraries and playlist history.

[Bengan]

iOS 5 will clear the caches on the phone as soon as the storage is full, so, say you are syncing some videos to your device and you run out of space, the phone will clear the cache to make up space for the videos. So you will never suffer any consequences by this feature more than being annoyed there's cache on the phone :) as long as you've updated to iOS 5.

[sjduck]

That's what is supposed to happen but I've heard people have been unable to update apps etc because they haven't had enough memory on their phone because Spotify has taken it all up,why has Android got a Clear Cache and iOS hasn't ????
Is this something that is being looked into ??,if not I will cancel my subscription now and save myself £9.99 a month.
Also it is obviously a big problem,you've only got to look back over your forums from the past 2 years !,are you interested at all with looking after 'Valuable' customers ??

[Bengan]

Then it's a iOS 5 bug, please report this to Apple :) There shouldn't be any cases where the cache isn't cleared when space is needed, I'd say especially when updating/downloading applications.

However, I'll keep your request in mind, thanks!