01-05-2012 10:22 AM - edited 01-05-2012 12:31 PM
You're charging us $10 a month here, is that not enough income to hire a new programmer(s) and get this issue fixed the right way?
I love your application and I want to continue to be a paying customer, but the fact that you guys haven't even so much as started to tackle this problem is ridiculous. Listen to your users before you start losing them. I'm a big fan of spotify, I've told and converted numerous friends to using it, and I don't want to pick another app, but I'm about to due to laziness on your company's part. There are competitors that do flawlessly out of the box what Spotify has failed to do after years of updates, and as another user said earlier, relying on Apple to fix a feature that your application should have already implemented from the get-go is downright ridiculous, and in no way is that a solution to the problem.
Chop Chop, Spotify.
22-05-2012 02:04 PM
I'm really unsure why this hasn't been implemented yet. It wouldn't even be that hard for them to implement a feature so you could set a max cache size or set it to not keep caching if there's only X amount of space left (minimum free space).
If they don't want to do that, they should just let anything that is streamed to just disappear right after it streams and only have synced tracks take up space.
22-05-2012 10:28 PM
Spotify is a Peer-2-Peer service! This means your cache is being used to stream music to other users! Therefore spotify has no reason to solve this as it is a part of their serving model!
In my opinion: Spotify sucks!
23-05-2012 12:20 AM - edited 23-05-2012 12:22 AM
Mobile devices do not use peer to peer. It does save them bandwidth having a large cache though, because all mobile data is streamed from their servers, not peer to peer like the desktop apps use. So if people re-listen to songs, they don't have to stream it again.
23-05-2012 06:26 AM
23-05-2012 08:08 AM
just to be clear - no customer considers this an 'idea' or something nice to have. This is a major bug with the iOS app.
As long as moving the thread doesn't = hiding the problem :)
And thanks for the update - good to know it's not forgotten! But really, can you ask them why it takes so long?
23-05-2012 08:28 AM
The fact that this is still only seen as a request to be looked into by Spotify vindicates my decision to downgrade my account to desktop subscription. I've been keeping an eye on the thread to see if there'd been any improvement. There hasn't been. At the bottom of page 6 of this thread is a promise that it'll be sorted next update (dated 27th Feb). I think unless I hear something new by the middle of next month when my next payment is due I will be moving to another service. This whole issue and the way it's been handled illustrates how little Spotify really cares about it's customers. Customers have been raising this issue for a very long time. I cannot understand how the company can be so short sighted.
A disappointed and soon to be ex customer.