Help - iOS (iPhone, iPad, iPod Touch, iPod classic)

[rrkelley]

and of course no response... Is this coming in the next update? and if so when can we expect it? 1 week?

[leeheyes]

3 weeks since my first post. An update would be appreciated. Is it in testing? Awaiting app store approval? Still some weeks off? 

Can you confirm that the tracks are syncing in 320kbps? Many are reporting that the file size would suggesst otherwise. Or is it in fact an incorrect claim

[akrde]

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leeheyes wrote:

Can you confirm that the tracks are syncing in 320kbps?

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Or better: Can you confirm that the tracks are syncing and streaming in 320kbps?

[swedmaveric]

Is there any answer from Spotify ?

[80days]

Like so many others I am getting the same problem. I can't get that angry as I'm getting a free period of Spotify Premium with Virgin Media but nontheless it would be helpful to know when/if there will be solution. The reliability and sound quality of mobile listening will form a big part of whether I will subscribe or not.

[Smythey]

This is tres annoying.

[mattbanks]

Same happening here. Removed the app and reinstalled, but it's still reverting back to High Quality. I really wanted to sync music at Extreme for a trip I'm taking next week. Doesn't look like that's going to happen.

[rrkelley]

Rdio it is...

[elbino19]

I've contacted spotify about this:

Original email:

when setting sync quality to extreme it pops right back at high quality. i tried reinstalling spotify, setting quality to extreme, choose to not sync, set playlists for offline use but then when i check the quality option it is set on high quality 

Spotify's reply:

Hi there! 

Thanks for letting us know! 

I shall let our developers know asap. 

have a great weekend

Kind Regards, 

Tyler 

Spotify Customer Service - Cambridge 

I must say, this is not helpfull at all damnit... I think everyone has been waiting long enough for this. Fix it.

[drewbmx]

I've tried everything, restart phone, wifi, 3g, reinstall, but whatever I do it takes a long ass time to sync 1 single track on my playlist......I guess the spotify servers are slow today.

Also everytime I reboot spotify it changes from extreme to high quality, and from my understanding the developers don't see a problem with this, I guess it's 'working as intended' or they don't actually have a iphone.

Meh