Help - iOS (iPhone, iPad, iPod Touch, iPod classic)

[MattSuda]

Any ETA when the updated fix will be pushed out? It takes Apple 1-2 weeks to review all app updates.

This is why Spotify needs to TEST ALL UPDATES before submitting them to Apple!

iOS is limited... it's not that hard to test for all configurations.

Android is MUCH HARDER because you have a million different devices.

Let this be a lesson to the develpers.

Sorry for ranting, but this is the TRUTH.

[rrkelley]

I'd like to know the status of this too,  I've been waiting to sync for a week.

[David]

It appears some of you might have missed my suggestion, there is a way you can get playlists synced in the Extreme / 320kbps setting. I've added it again below.

* Reinstall Spotify on your iPhone (This will remove all your offline playlists)
* When logging into Spotify, go to Settings and select "Extreme" in Sync quality.
* With the pop up menu, select "Don't Resync"
* Then, without closing down the application, sync the playlists you wish to be in Extreme quality.
* This should then sync these tracks in 320kbps.

If you close down the app and start again (or turn your phone off and back on), Spotify will revert back to High Quality in sync setting. However, the playlists you have synced previously will be in Extreme quality. If you want to sync any more playlists, just select "Extreme" again and "Don't Resync", and sync the playlist you want.

[gbanyai]

Sure...that's exactly what we expect for PREMIUM subscription fee...Isn't there enough money at spotify to hire someone, who can fix a switch?

[Miners]

David, I've read and tried your suggestion but as previous posters have said the size of the files downloaded is far too small to be 330 or extreme quality. I've tried a few times
Can you try it with a playlist of specific albums and report back on what you iPhone reports as size increase, I can try the same albums and see what I get.

[Pinkers]

David.  I think we have all read your suggestion about how to overcome this problem but I concur with other users that  you can not fit an album recorded at 320KBPS in to 30-50MB.

Like others I have deleted and reinstalled the APP, resynced playlists, deleted playlists, selected sync in extreme, don't resync in extreme, you name it I've done it but it makes no differerence.

When is the fix coming please?

Bob.

[rrkelley]

This is ridiculous. Where's the fix?

[soho]

Sorry about the mess, we're trying to fix this problem as quickly as possible!

[timiambeing]

Thanks soho - appreciate the heads up :0)

[rrkelley]

Thanks for working on the fix. Could you post once it's been submitted to apple?