09-02-2012 05:05 PM
Sorry to hear this. Have you tried a clean reinstall of the app at all yet? You can find some directions on how to do so here: http://www.spotify.com/help/faq/tech/reinstallatio
Also, is your iPhone running a lot of apps in the background? Does Spotify have similar problems when it's the only app running?
22-02-2012 08:52 AM
22-02-2012 12:57 PM
Yup, you and an army of us still struggling with this app for iphone.
I am so close to just cancelling as I'm wasting my money with this.
Do any staff here actually have any concrete solutions to this, or even care?
22-02-2012 02:51 PM
24-02-2012 08:52 PM - edited 24-02-2012 08:53 PM
Exact same problem for me, you and thousands of others. Nobody cares. Wait until the new sign-ups begin to dry up. They'll probably be begging for your custom then. At that point, it will probably be too late for most.
In my opinion, this is why Spotify has no future. The level of customer care/service is appalling.
26-02-2012 01:18 PM
I am having this problem, suspiciously a few days after I upgraded. The app throws me off. Also, the phine only syncs sporadically. It worked smoothly once. I will be cancelling in a few days unless Spotify gets a real help system. This is crap.
27-09-2012 01:16 AM
I've been struggling with this issue for about a week now. I've tried all the usual things including a clean reinstall all to no avail. I had great luck though when I closed every app running in the background. So far so good. The songs are starting up right away and no stop/start issues.