Help - iOS (iPhone, iPad, iPod Touch, iPod classic)

[andrewa]

I'm on an iPad 3, and iPhone 4, with 50MB broadband, living in England. I have the latest version of the Spotify apps on both phone and iPad. I've tried deleting the apps and reinstalling. I've tried resetting my broadband. No luck, still pauses mid track. I've got my settings for streaming set to Extreme as I expect the best sound quality given my Premium membership and my fast broadband. Please fix!!!!

[Thijster75]

50 Mbit, iPad 3, latest ios, latest Spotify app, streaming quality doesn't matter: all qualities stutter... I got an answer from the helpdesk, they suggest to turn back stream quality and after playing few song turn quality streaming up. Doesn't work either. Must be Spotify's server, Spotable also gives stuttering. Oh, I live in Holland.

[Thijster75]

Also surfing with Safari during Spotify playback seems to trigger stuttering / playback gaps.

[Iceman05]

Osx app, iphone and ipad buffer problems. 120mb internet Wifi and cable sync issues. No gapless playback on ipad app What about a refund, stuttering music is awful!!!!

[Jrick]

I am pleased to say that the problems seem to have stopped for me this morning - nothing I did. Thanks Spotify for sorting it out. Let's hope it stays that way!

[Cliff]

Don't get too excited Jrick. Mine played perfectly for three hours before it started dropping out on Saturday. Eventually became unlistenable and I was forced to stop listening as I was getting so angry. I'm constantly on edge listening now even when it's working as I am anticipating the next drop out.

[Cliff]

Misery update. I just tried to play zz Top best 5. First four played ok, fifth track stopped and started seven or eight times. I gave up. BTW played music via youtube - NO PROBLEM.. C'mon spotify, admit it then sort it. Premium charge should equal premium service.

[giessenborch]

I switched off my PC-application. And from that moment it looks OK. This prevents my iPhone to continuously synchronize playlists with my PC (and vica versa). Could this be the cause of the problem?

[Ian0374]

Same issues here with slow synch, search and buffering.

Virgin 20 mb issues on iPhone 4s and on a bt broadband connection.

Been slow since last update.

[Jp0031]

Same here. Spotify PLEASE DO SOMETHING About this!! Netherlands, 50 mb, ipad3 latest version.