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Spotify crashes whenever I click "Your Music" after the latest upgrade

Spotify crashes whenever I click "Your Music" after the latest upgrade

Description

 

After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fine, just not my music. 

 

A more detailed description, using numbered steps

 

I deleted the spotify, reinstalled, rebooted my iphone, basically did everything I could. 

 

  

What I expected to happen

When I pay $10 a month, I expect it to work 

 

What actually happened

Well it doesn't work, simple as that. I pay that money to play my music  

 

 

My iPad/iPhone model

iPhone 5s 

 

Device’s Operating System

7.1

 

Is your device jailbroken?

No

 

Approximately how many playlists do you have?

About 5. I also synced some local files (about 700) 

 

 

My mobile Spotify version

 

1.0.0.3251

 

My desktop Spotify version (if applicable)

E.g. 0.8.4.

 

My provider and country

T-Mobile, US 

 

My username

don't know

 

 

Do you have any screenshots you can attach to more clearly explain your issue?

If so, please paste them here

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Please? 

Reply
3 Replies

Does it open on the web player (on a computer)?
play.spotify.com

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I'm also using same software and ios version. During last update, when clicking your music, spotify crashes. I cannot sync any music as well. I have two premium account paying 20 a month for nothing.

Same thing happened to me, so I just gave up, and made a new account, have them refund the money, and transfer the playlist and subscribe again 😞 

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