Help - iOS (iPhone, iPad, iPod Touch, iPod classic)

[streetmapp]

This is happening on my iPhone as well. There's a thread about this, but Spotify doesn't seem to care/believe it's a widespread issue since "their version" works without issue.  Their support model is coming off as VERY broken.  If they don't address this issue soon, I sense a lot of people canceling their subscription as $10/month for something that you can only play one song at a time is a joke.

[oluv]

for me all trackchanges work during the whole weekend. i haven't had any problems until today morning where the app just stopped between 2 tracks again, but afterwards it worked again for all tracks i have played.

seems to be a temporary problem and not related to the app itself but rather a problem with the music-servers as well?

[Rwiseman714]

Since the app is new, I'll give Spotify some time to fix it. They need to let users know that they are working on a solution before we start jumping ship. It has become such an annoyance that I'm starting to consider other services.

[comter]

Although I can not comment about the iPad, I would hope that it functions much the same as the iPhone version of Spotify.

http://daigo.org/2011/12/how-to-stop-iphone-spotify-music-from-shuffling/

And a quick summary of the article: Tap on the album art while playing a song and a menu will appear with a shuffle button that can be toggled on and off. All that Shuffle Play does is make the first song that you play random (and then turn on shuffle) as opposed to choosing the first song and then turning on shuffle (and I think the Shuffle Play shortcut is really only useful when you have a large playlist).

Now, I will take away a few points from the developers for doing this (when a play button and a shuffle toggle button on the album screen would of worked just as well for Play Shuffle and used the same amount of space).

Pro Tip (for Spotify): include the illustrated guide from that blog article as part of your FAQ about using the iOS Spotify player. And if the iPad Spotify app doesn't function similiar to the iPhone Spotify app (same UI conventions) then that needs to be fixed.

-the purring dork

[Llerini]

Any answer from developers? Problem still in Ipad and no solution is provided....

[Bengan]

Hi guys, those of you who suffer from this issue, have you synced local tracks to your device? I've seen this issue myself when local files have been transfered to the deivce, but not without.

[streetmapp]

Nope. I don't sync offline tracks. I only use spotify for spotify music. I use the iOS music app for local files.

[nofreeshows · Accepted solution]

Edit: I don't think it's just isolated to the lock screen anymore. I just tested #4 in the bullet points below and the song did not play automatically. Also, I now realize that #2-#4 have more to do with user input rather than the lock screen. We've just come back to the crux of the original problem: Spotify won't play songs automatically (without user input). Back to square one... :smileyfrustrated:

I think I've narrowed down the problem a bit more. It seems like the next track doesn't play automatically if the iPhone's screen locks at any point during the song. I've done a few things to confirm that it's the lock screen:

1. Slide the position bar to the end of the song (screen unlocked): the next song plays automatically
2. Played a song, locked the screen, let the song play out, unlock the screen near the end of the song: the next song does not play automatically
3. Click the next track button to go to the next track (screen unlocked): the next song plays automatically
4. Set auto-lock in iPhone settings to "Never" (so the screen never locks): curiously, song does not play automatically

I've also observed, while going through #2, that Spotify automatically shows the album art/title for the next track with about 5 seconds left on the first track. I don't know if this is a feature or not (to show users the next track) but I thought I would mention it.

Thanks,

Eric

[Bengan]

Thank you very much for the detailed description of the problem :) I'll see if I can re-produce this using your steps.

[Einstein]

Add me to the list of users with the same issue... I only got the premium subscription today, and then this happens :( If it's any help, the next song plays automatically for me if I don't leave the app or lock the screen... The second I press the home button or lock my device, the next song refuses to play, and I have to pick a different song as the buttons become unusable... Thanks!