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Music Lover
Mary_parkerd
Posts: 2
Registered: ‎20-01-2014
Accepted Solution

Won't let me search

Whenever I try to search for music on my spotify on my iPhone it says "oops something went wrong" and then underneath there is a try again button but when I press it nothing happens. I am connected to good wifi and I have even deleted the app then redownloaded it and it still won't work. And now none of my old stuff will load because I can't access the offline music. My playlists page just had the loading symbol and I can't even see my playlists.
Peter
Posts: 33,489
Kudos: 9,336
Solutions: 2,587
Registered: ‎03-07-2012

Re: Won't let me search

Can you try restarting your device by holding the home and lock buttons together until the apple logo appears on screen and then try again?

Peter
Spotify Community Yoda and Bug Whisperer

Unavailable 28th March-1st April + 5th-19th April. If you require help during this time, please do not contact me directly.
Spotify Last.FM Community PM Twitter spoti.fi/meetpeter


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Music Lover
Mary_parkerd
Posts: 2
Registered: ‎20-01-2014

Re: Won't let me search

Thank you so much!
Music Fan
loisyahn
Posts: 1
Registered: ‎22-01-2014

Re: Won't let me search

i can type in my search bar, but no related links or anything show up. basically, i can't find new songs. but everything else is working fine. 

Music Fan
JenMc54
Posts: 1
Registered: ‎26-02-2014

Re: Won't let me search

I am having the exact same problem! I can type in the search bar, but it doesn't bring anything up. Even when I hit enter multiple times. Were you ever able to get this figured out?

Peter
Posts: 33,489
Kudos: 9,336
Solutions: 2,587
Registered: ‎03-07-2012

Re: Won't let me search

Have you tried restarting your device like outlined above?

Peter
Spotify Community Yoda and Bug Whisperer

Unavailable 28th March-1st April + 5th-19th April. If you require help during this time, please do not contact me directly.
Spotify Last.FM Community PM Twitter spoti.fi/meetpeter


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Music Fan
artful_dodger59
Posts: 1
Registered: ‎15-03-2014

Re: Won't let me search

All of a sudden I can't search for music anymore. All I get is an error occured, please try search again.

I can play my playlists, but can no longer search for new music? Is there a problem. I have the free version on Chrome.

Music Fan
luvbsb1264
Posts: 1
Registered: ‎15-03-2014

Re: Won't let me search

It's the same for me I all of a sudden can't search either it keeps saying error I tried restarting it.

Peter
Posts: 33,489
Kudos: 9,336
Solutions: 2,587
Registered: ‎03-07-2012

Re: Won't let me search

Should be all fixed now - shout if not! ;)

Peter
Spotify Community Yoda and Bug Whisperer

Unavailable 28th March-1st April + 5th-19th April. If you require help during this time, please do not contact me directly.
Spotify Last.FM Community PM Twitter spoti.fi/meetpeter


If this post was helpful, please add kudos below!

Music Fan
Telnik
Posts: 1
Registered: 4 weeks ago

Re: Won't let me search

Now my spotify won't let me search. As in you type stuff into the search bar, but no suggestions come up and hitting enter does nothing.  
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