Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 25027 Views
  • 13 replies
  • 33 likes
  • 25027 Views
  • 13 replies
  • 33 likes

Solved!! Update is all about the bottom line

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Money. This new format is probably easier and cheaper, and increases their profit margin in ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Mo...
  • phillipp2013
  • Regular
  • 681 Views
  • 4 replies
  • 1 likes
  • 681 Views
  • 4 replies
  • 1 likes

Solved!! spotify pausing when facebook used on Iphone5- cant use both at same time

Hi I have made no changes to my spotify app or my facebook app on my iphone 5 but as of this morning I cant listen to spotify and use fb at the same time whatever i am listening to on spotify pauses when i open my fb app when i click back on spotify ...

  • Casual Listener
  • Hi I have made no changes to my spotify app or my facebook app on my iphone 5 but as of this morning I cant listen to spotify and use fb at the same time whatever i am listening to on spotify pau...
  • Pongpd
  • Visitor
  • 24114 Views
  • 4 replies
  • 0 likes
  • 24114 Views
  • 4 replies
  • 0 likes

Help with Playlist Look

PlanFreeCountryUSADeviceiPhone 6Operating SystemiOS 12 My Question or Issue When I first got Spotify I created a playlist and in that playlist had all my songs. When I used to open my playlist it would have all my songs they’re ready for me to click ...

  • Visitor
  • Plan Free Country USA Device iPhone 6 Operating System iOS 12   My Question or Issue  When I first got Spotify I created a playlist and in that playlist had all my songs. When I u...
  • MateusM
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify enters offline mode automatically

PlanPremiumCountry DeviceiPhone 12 ProOperating SystemiOS 14.6 My Question or IssueHaving updated iOS and watchOS to their latest in order to take advantage of easy unlocking when I have a mask on, I noticed Spotify has been malfunctioning. Every tim...

  • Casual Listener
  • Plan Premium Country   Device iPhone 12 Pro Operating System iOS 14.6   My Question or Issue Having updated iOS and watchOS to their latest in order to take advantage of easy unlo...
  • bluebutcher
  • Casual Listener
  • 574 Views
  • 4 replies
  • 0 likes
  • 574 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify reproduces randomly songs after 20 seconds

Operating System: Everywhere (Iphone 12, Desktop, Google Home etc..) DescriptionSince 3 days ago my Spotify is reproducing songs randomly after 20 seconds of each one. When I listen any song from my playlist of radio or wherever, I can only listen ar...

  • Visitor
  • Operating System:  Everywhere (Iphone 12, Desktop, Google Home etc..)   Description Since 3 days ago my Spotify is reproducing songs randomly after 20 seconds of each one. When I listen...
  • Alex
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Car-view with BT-FM-Transmitter

PlanPremiumCountryGermanyDeviceIphone SE 2020Operating SystemiOS 14.6 My Question or IssueSpotify won`t display in Car view when connected to my BluetoothFM Transmitter Omorc VicTsing. Reinstalling/re-connecting werent succesfull; the Spotify version...

  • Casual Listener
  •   Plan Premium Country Germany Device Iphone SE 2020 Operating System iOS 14.6   My Question or Issue Spotify won`t display in Car view when connected to my BluetoothFM Transmitt...
  • Ivan
  • Spotify Legend
  • 852 Views
  • 3 replies
  • 1 likes
  • BT
    car view
    iOS
  • 852 Views
  • 3 replies
  • 1 likes

Superuser Contribution Sort my LIBRARY by Artist and then by Album

Hi, When I look at my Library (my Library, not online Search) and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Say I want to listen to the album 'World Gone Wrong'. Currently (iPhone), when I go to L...

  • Casual Listener
  • Hi, When I look at my Library (my Library, not online Search) and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Say I want to listen to the album 'Wo...
  • Alex
  • Spotify Legend
  • 4186 Views
  • 6 replies
  • 3 likes
  • 4186 Views
  • 6 replies
  • 3 likes

Superuser Contribution View songs by a filter on mobile custom playlist

PlanFreeCountryUnited StatesDevice(iPhone 8, Hp Laptop)Operating System(iOS 14.5, Windows 10) My Question or IssueI can change my custom order of songs in my playlists on my iPhone by dragging them on my laptop. I can also use filters on my account i...

  • Casual Listener
  • Plan Free Country United States Device (iPhone 8, Hp Laptop) Operating System (iOS 14.5,  Windows 10)   My Question or Issue I can change my custom order of songs in my playlists ...
  • Alex
  • Spotify Legend
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sharing songs not working offline anymore

PlanPremiumCountryGermanyDevice(iPhone XS)Operating System(iOS 14.6) My Question or IssueApp version: 8.6.30.968After the recent update, I am no longer able to use the share option for any songs while listening to my playlists offline. The share butt...

  • Casual Listener
  • Plan Premium Country Germany Device (iPhone XS) Operating System (iOS 14.6)   My Question or Issue App version: 8.6.30.968 After the recent update, I am no longer able to use the...
  • Eni
  • Moderator
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Solved!! Transfer Local Files from iPhone to Computer

PlanPremiumCountryUSDevice(iPhone 12, iPhone X)Operating System(iOS 14.6) My Question or IssueI recently factory reset my computer and totally forgot to back up my local files music and I wanted to know if there was any way at all to get my local fil...

  • Newbie
  • Plan Premium Country US Device (iPhone 12, iPhone X) Operating System (iOS 14.6)   My Question or Issue I recently factory reset my computer and totally forgot to back up my local file...
  • AeroZ
  • Composer
  • 904 Views
  • 1 replies
  • 0 likes
  • 904 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on the app.

PlanFreeCountryUnited KingdomDeviceiPhone 5cOperating SystemiOS 10.3.3 My Question or IssueMy Spotify started playing random songs in the middle of my playlist, and when i searched why it said I'd probably been hacked, so I changed the password and c...

  • Casual Listener
  • Plan Free Country United Kingdom Device iPhone 5c Operating System iOS 10.3.3   My Question or Issue My Spotify started playing random songs in the middle of my playlist, and when i se...
  • Alex
  • Spotify Legend
  • 658 Views
  • 6 replies
  • 0 likes
  • 658 Views
  • 6 replies
  • 0 likes

Solved!! What is this icon?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • mojodrone
  • Casual Listener
  • 2760 Views
  • 3 replies
  • 0 likes
  • 2760 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify randomly playing

PlanPremiumCountryAmericaDeviceiPhone XROperating SystemiOS 14 My Question or IssueLately, my Spotify playlists have been playing randomly even when I have the app closed. When I try to pause it, it just keeps playing after a brief pause. Thank you f...

  • Visitor
  •   Plan Premium Country America Device iPhone XR Operating System iOS 14   My Question or Issue Lately, my Spotify playlists have been playing randomly even when I have the app cl...
  • Ver
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

How can I ensure Premium is accessible across all our devices including iPhones and Mac ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Simbo2016
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Superuser Contribution Impossible to connect to Spotify

Hello, I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3). When I try to log in I get an error message : "An error happend. try again later".I've tried multiple times, same message.I tried to connect on other devices, t...

  • Visitor
  • Hello,   I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3).   When I try to log in I get an error message : "An error happend. try again later". I've tr...
  • CarlosE
  • Moderator
  • 281 Views
  • 1 replies
  • 2 likes
  • 281 Views
  • 1 replies
  • 2 likes

Superuser Contribution Adding/removing artists on Stations app

PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueIs there really a limit to the number of artists you can add to an individual station on the Spotify Stations ap? And how can I delete an artist from a station?

  • Regular
  • Plan Free Country United States Device iPhone 8 Operating System iOS 14.6   My Question or Issue Is there really a limit to the number of artists you can add to an individual station o...
  • Ivan
  • Spotify Legend
  • 544 Views
  • 4 replies
  • 0 likes
  • 544 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist not saving added songs

PlanPremiumCountryMéxicoDeviceiPhone 8Operating SystemiOS 14.6 So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi and spotify was not using cellular data. Later I turned data on for spotify to add...

  • Visitor
  • Plan Premium Country México Device iPhone 8 Operating System iOS 14.6     So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi ...
  • Novy
  • Moderator
  • 1162 Views
  • 1 replies
  • 0 likes
  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Landscape orientation bug on iPhone 12 mini

 PlanPremium FamilyCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.6 My Question or IssueGoing from any app (or the homescreen) in landscape orientation and then switching back to spotify messes up the view by adding vertical black bars on both ...

IMG_2286.PNG
  • Visitor
  •   Plan Premium Family Country USA Device iPhone 12 mini Operating System iOS 14.6   My Question or Issue Going from any app (or the homescreen) in landscape orientation and then switc...
  • Jeremy
  • Spotify
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume Spotify Connect iOS

IPhone 12 Pro14.6Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I want to turn the volume down, it goes all the way down at once. So ther...

  • Casual Listener
  • IPhone 12 Pro 14.6 Spotify Premium    When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I w...
  • Alex
  • Spotify Legend
  • 466 Views
  • 3 replies
  • 0 likes
  • 466 Views
  • 3 replies
  • 0 likes

Superuser Contribution I'm trying to download my local tracks from my computer to my phone

PlanPremiumCountryUSADeviceiPhone 11Operating Systemios 14.6 My Question or IssueHi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to get them onto my phone. I turned on local audio files on my phone, so it can...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System ios 14.6   My Question or Issue Hi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to ...
  • Ver
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes