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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27586 Views
  • 13 replies
  • 33 likes
  • 27586 Views
  • 13 replies
  • 33 likes

Superuser Contribution AirPods no Music even if Song is playing

PlanPremiumCountryGermanyDeviceiPhone 7, iPad 7Operating SystemiOS 14.4 My Question or IssueI've been a Spotify Premium user for a good amount of time now but since the last ~ two months I am experiencing increasing issues when listening to music on ...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 7, iPad 7 Operating System iOS 14.4   My Question or Issue I've been a Spotify Premium user for a good amount of time now but since the last ...
  • jnsdrtlf
  • Casual Listener
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps reconnecting to iPhone when Apple Watch is being used

PlanPremiumCountryUSDeviceiPhone 11 & Apple Watch SEOperating SystemiOS 14.4 & WatchOS 7.3 My Question or IssueWhenever I opt to use my Apple Watch (w/ cellular) for streaming music without my phone it attempts to reconnect to my iPhone whenever I ge...

  • Regular
  • Plan Premium Country US Device iPhone 11 & Apple Watch SE Operating System iOS 14.4 & WatchOS 7.3   My Question or Issue Whenever I opt to use my Apple Watch (w/ cellular) for ...
  • CarlosE
  • Moderator
  • 3270 Views
  • 8 replies
  • 2 likes
  • 3270 Views
  • 8 replies
  • 2 likes

Superuser Contribution Songs skipping or saying not available

PlanPremiumCountryUSDeviceiPhone xROperating SystemiOS 14.4 My Question or Issue when I try yo play music it plays for about 15 seconds and skips to another song. It always skips to a song not on any of my playlists. after slipping to one of those so...

  • Newbie
  •   Plan Premium Country US Device iPhone xR Operating System iOS 14.4     My Question or Issue   when I try yo play music it plays for about 15 seconds and skips to an...
  • CarlosE
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Spotify overheating phone

PlanPremiumCountryNz DeviceiPhone 11Operating SystemiOS 13.2.3 My Question or IssueMy phone gets very hot using Spotify either as the main app or in the background. Regardless of whether it’s downloading in the background it gets uncomfortably hot to...

  • Casual Listener
  • Plan Premium Country Nz   Device iPhone 11 Operating System iOS 13.2.3   My Question or Issue My phone gets very hot using Spotify either as the main app or in the background. Re...
  • Eni
  • Moderator
  • 12714 Views
  • 5 replies
  • 0 likes
  • 12714 Views
  • 5 replies
  • 0 likes

Superuser Contribution Offline mode not working properly on Premium account

PlanPremiumCountryArgentinaDeviceiPhone 7 Plus, PCOperating SystemiOS 14.4, Windows 10 My Question or IssueHi, I have been having trouble with the offline mode of my account, in both Windows 10 and in my iPhone. Whenever I try to run Spotify without ...

  • Regular
  • Plan Premium Country Argentina Device iPhone 7 Plus, PC Operating System iOS 14.4, Windows 10   My Question or Issue Hi, I have been having trouble with the offline mode of my account,...
  • CarlosE
  • Moderator
  • 678 Views
  • 5 replies
  • 1 likes
  • 678 Views
  • 5 replies
  • 1 likes

Superuser Contribution background canvases do not appear

PlanFreeCountryEgypt DeviceiPhone 7+operating system ios 14.4 hi i have an iphone 7+ and a normal (not premium) account on spotify. the background canvases absolutely do not appear to me. a multiple friends of mine have normal not premium spotify acc...

  • Casual Listener
  •   Plan Free Country Egypt  Device iPhone 7+ operating system  ios 14.4   hi i have an iphone 7+ and a normal (not premium) account on spotify. the background canvases ab...
  • Jeremy
  • Spotify Legend
  • 734 Views
  • 3 replies
  • 0 likes
  • 734 Views
  • 3 replies
  • 0 likes

[iOS] Music stop after open whatsapp

Music stops as a open WhatsApp, not sending voice notes, not what Ching videos. Just opening WhatsApp and the music stop. Please help, it’s becoming very annoying. Thank you

  • Visitor
  • Music stops as a open WhatsApp, not sending voice notes, not what Ching videos. Just opening WhatsApp and the music stop. Please help, it’s becoming very annoying. Thank you 
  • Billy-J
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • iOS
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Carplay playing songs not on playlist

When playing a playlist in Apple Carplay, Spotify displays a playlist name, which makes it look like the playlist is selected, but plays different songs that are not on the playlist. It is confusing, because it is playing songs are by the same or rel...

  • Regular
  • When playing a playlist in Apple Carplay, Spotify displays a playlist name, which makes it look like the playlist is selected, but plays different songs that are not on the playlist. It is confusing,...
  • Ver
  • Spotify Legend
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Skips to another song after a moment

Anytime I select a song to play it will play for a moment then switch to a random rap song. This happens when in any playlist or searching a random song. Also happens on multiple iOS devices and Apple TV. I have tried reinstalling the app and logging...

  • Newbie
  • Anytime I select a song to play it will play for a moment then switch to a random rap song. This happens when in any playlist or searching a random song. Also happens on multiple iOS devices and Appl...
  • Emilia_8
  • Community Legend
  • 348 Views
  • 1 replies
  • 1 likes
  • 348 Views
  • 1 replies
  • 1 likes

Superuser Contribution Living in Sweden but my phone language is in English - why is part of Spotify in Swedish?

I have a premium account, and this problem is both on my iPhone 12 on iOS 14.4 and on my MacBook Pro. I have tried android and there is the same problem. I live in Sweden, but I use English on all my devices. But I big part of content in Spotify is s...

  • Casual Listener
  • I have a premium account, and this problem is both on my iPhone 12 on iOS 14.4 and on my MacBook Pro. I have tried android and there is the same problem. I live in Sweden, but I use English on all my...
  • Mihail
  • Spotify Legend
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Superuser Contribution My phone tries to sync with my computer and it also affects the volume

Hi, I have a Premium Family account (it is being used by two people). I am in Denmark and I have a MacBook pro and iPhone 11 pro v14.4 and at my computer Mojave v10.14.6 So, the annoying problem is the following: I am using Spotify on my computer, bu...

  • Newbie
  • Hi,    I have a Premium Family account (it is being used by two people).  I am in Denmark and I have a MacBook pro and iPhone 11 pro v14.4 and at my computer Mojave v10.14.6 &n...
  • Ver
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Joe Rogan Podcast only playing when phone is in Airplane.

PlanFreeCountryUSADeviceIPHONE 7 PlusOperating SystemiOS 14.3 My Question or IssueAs the title states, I can only get the Joe Rogan podcast to play consistently from download when the phone is in airplane mode. When out of airplane mode the download ...

  • Casual Listener
  • Plan Free Country USA Device IPHONE 7 Plus Operating System iOS 14.3   My Question or Issue As the title states, I can only get the Joe Rogan podcast to play consistently from download...
  • Novy
  • Moderator
  • 861 Views
  • 5 replies
  • 0 likes
  • 861 Views
  • 5 replies
  • 0 likes

Spotify stops playing when I open Whatsapp

My Spotify stops playing music when I switch to Whatsapp. The only way I am able to resolve the issue is by quitting the Whatsapp application and then restarting it. PlanFree/PremiumCountryUKDevice(iPhone XR)Operating System(iOS 14.4) My Question or ...

  • Newbie
  • My Spotify stops playing music when I switch to Whatsapp. The only way I am able to resolve the issue is by quitting the Whatsapp application and then restarting it.  Plan Free/Premium Countr...
  • Billy-J
  • Spotify Star
  • 2132 Views
  • 1 replies
  • 0 likes
  • 2132 Views
  • 1 replies
  • 0 likes

[iOS][Other] Lyrics not working properly when a sentence consists more than a line

When a single line lyrics display in 2 lines, the auto scrolling of lyrics won’t adapt it automatically. And it will show current lyrics lower and lower and finally i need to scroll myself to view the current line. Most found in Chinese songs. Hope c...

  • Casual Listener
  • When a single line lyrics display in 2 lines, the auto scrolling of lyrics won’t adapt it automatically. And it will show current lyrics lower and lower and finally i need to scroll myself to view th...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 425 Views
  • 1 replies
  • 0 likes

Lyrics on Mobile

PlanPremiumLocationHong Kong DeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueI thought lyrics is available in Hong Kong since mid last year but I cannot use the lyrics function on my app. Interesting that when I am using the web version u...

  • Newbie
  • Plan Premium Location Hong Kong   Device iPhone 11 Operating System iOS 14.4   My Question or Issue I thought lyrics is available in Hong Kong since mid last year but I cannot us...
  • Billy-J
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Newly added songs in a playlist don’t play in a group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueA slightly obscure one… The scenario: I have a playlist which I’ve made public, and a friend of mine has followedI enter a group session with that same friend,...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.4   My Question or Issue A slightly obscure one… The scenario:   I have a playlist which I’ve made public...
  • CarlosE
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

My Spotify Stops Playing Everytime I Get a Snapchat Notification

This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Also A Premium Customer My First Thought was That Some...

  • Newbie
  • This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Als...
  • daljordk9
  • Casual Listener
  • 248546 Views
  • 125 replies
  • 28 likes
  • iphone
    iPhone 7 Plus
    Spotify
  • 248546 Views
  • 125 replies
  • 28 likes

Superuser Contribution Errors reporting bugs

I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML”error message (even though I haven’t used any HTML, I’ve only entered...

  • Visitor
  • I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted.   There’s almost always an “invalid HTML” error m...
  • user-removed
  • Not applicable
  • 617 Views
  • 7 replies
  • 0 likes
  • 617 Views
  • 7 replies
  • 0 likes

Superuser Contribution Unable to access drop down menu from search page when offline

Plan: PremiumCountryUSADeviceiPhone XROperating SystemiOS 14.4My Question or IssueI have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I have no problems, but for some reason when I am in offline mode and ...

  • Newbie
  • Plan: Premium Country USA Device iPhone XR Operating System iOS 14.4 My Question or Issue I have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I...
  • Ver
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Are Not Saving To Artist Profile

Plan- PREMIUMCountry - CANADA DeviceiPhone 11, Macbook ProOperating SystemiOS and Mac I am having lots of issues saving my playlists to my Spotify artist account. I previously had no issues but then two days ago a lot of my artist playlists disappear...

  • Gig Goer
  • Plan- PREMIUM Country - CANADA   Device iPhone 11, Macbook Pro Operating System iOS and Mac    I am having lots of issues saving my playlists to my Spotify artist account....
  • Alex
  • Spotify Legend
  • 315 Views
  • 2 replies
  • 3 likes
  • 315 Views
  • 2 replies
  • 3 likes