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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27039 Views
  • 13 replies
  • 33 likes
  • 27039 Views
  • 13 replies
  • 33 likes

Superuser Contribution show artist on second line when casting to smart speakers

Free/PremiumUS Device(iPhone XS, iPad gen Operating SystemiOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), shows song title, album name and artist on the first line and "Listening on ". In ...

  • Casual Listener
  • Free/Premium US   Device (iPhone XS, iPad gen 😎 Operating System iOS 14   When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), sho...
  • Eni
  • Moderator
  • 414 Views
  • 4 replies
  • 0 likes
  • 414 Views
  • 4 replies
  • 0 likes

Superuser Contribution Radio thumbs up/down gone

I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was under the impression that premium customs get to dislik...

  • Newbie
  • I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was unde...
  • Akash_AS
  • Gig Goer
  • 6204 Views
  • 7 replies
  • 3 likes
  • 6204 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify iMessage app missing

For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify know if you see it missing as well so they’ll fix it...

  • Regular
  • For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify k...
  • Ver
  • Spotify Legend
  • 20763 Views
  • 14 replies
  • 44 likes
  • 20763 Views
  • 14 replies
  • 44 likes

Unable to do anything or play music in the Spotify app

Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plans and settings. There's no search bar for music, no...

  • Visitor
  • Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plan...
  • user-removed
  • Not applicable
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback Failed - We’re not able to play this video in your current location.

PlanPremiumCountryUSADeviceiPhone XOperating System iOS 13.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContinuing to get the error message on different podcasts I've downloaded :"Playback Failed - We’re not able to play this video in...

  • Regular
  • Plan Premium Country USA Device iPhone X Operating System iOS 13.7 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Continuing to get the error message on differen...
  • naiibot
  • Casual Listener
  • 26860 Views
  • 30 replies
  • 13 likes
  • 26860 Views
  • 30 replies
  • 13 likes

[iOS] Scan Codes not showing up

I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the search box but I have nothing to scan. I also tried...

  • Newbie
  • I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the ...
  • 221 Views
  • 0 replies
  • 0 likes
  • iOS
  • 221 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs randomly skip or sounds app is waiting for voice control

PlanPremium DeviceiPhone 11 Pro MaxOperating SystemiOS 14.4 When playing a song, the app will randomly stop the song, pause, play, go forwards, go backward and then stop and it sounds like feedback when plugging in headphones. Sometimes a menu will p...

  • Casual Listener
  • Plan Premium   Device iPhone 11 Pro Max Operating System iOS 14.4   When playing a song, the app will randomly stop the song, pause, play, go forwards, go backward and then stop and...
  • Alex
  • Spotify Legend
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Superuser Contribution casting from ipad/iphone to chromecast

PlanPremiumCountryukDeviceiphone 12 pro / ipad 6th genOperating Systemall apps / ios / chromecast software latest versions My Question or IssueAttempting to cast JRE audio and video to chromecast, from either ipad or iphone. (both result in same prob...

  • Visitor
  • Plan Premium Country uk Device iphone 12 pro / ipad 6th gen Operating System all apps / ios / chromecast software latest versions   My Question or Issue Attempting to cast JRE audio an...
  • Ivan
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

CarPlay volume is really low

PlanpremiumCountrymexico DeviceIphone 7s plus, iPhone 8, iPhone XS masOperating SystemiOS 12 My Question or Issue I have experienced on any iPhone devices and with carplay on a really low volume on the car, this doesn’t happens with Apple Music, iTun...

  • Casual Listener
  •   Plan premium Country mexico   Device Iphone 7s plus, iPhone 8, iPhone XS mas Operating System iOS 12   My Question or Issue  I have experienced on any iPhone devices...
  • Swcalise
  • Newbie
  • 2066 Views
  • 1 replies
  • 3 likes
  • Carplay
  • 2066 Views
  • 1 replies
  • 3 likes

Spotify conflict with WhatsApp

PlanFamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 14.4 My Question or IssueSometimes when Spotify app is opened and i want to listen an audio message from WhatsApp, the message stops constantly (pause)

  • Roadie
  • Plan Family Country Italy Device iPhone 12 mini Operating System iOS 14.4   My Question or Issue Sometimes when Spotify app is opened and i want to listen an audio message from WhatsAp...
  • Billy-J
  • Spotify Star
  • 760 Views
  • 1 replies
  • 0 likes
  • 760 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Connect] Phone volume randomly changes, playback stops

PlanPremiumCountryUSDeviceiPhone XiMacApple TVBrowserOperating SystemmacOS Big Sur If Spotify is playing on my Mac, for instance, the mobile app will occasionally manipulate my volume on my phone. Sometimes the reverse happens and I wake up to max vo...

  • Regular
  • Plan Premium Country US Device iPhone X iMac Apple TV Browser Operating System macOS Big Sur   If Spotify is playing on my Mac, for instance, the mobile app will occasionally manipul...
  • Novy
  • Moderator
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes

Going to next song too early

PlanPremiumCountrySwitzerland Device(iPhone 6S)Operating System(iOS 13.5.1) My Question or IssueWhen listening to a song it skips to the next less then a second too early most of the time (seems to happen consitently when locked).Usually not a proble...

  • Newbie
  • Plan Premium Country Switzerland   Device (iPhone 6S) Operating System (iOS 13.5.1)   My Question or Issue When listening to a song it skips to the next less then a second too ea...
  • Loxer
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • bug
  • 450 Views
  • 1 replies
  • 0 likes

I Updated Spotify IOS 8.5.93.494 And...

...I probably shouldn't have. Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder. Ideally I'd like to revert to the last IOS version, but doubt thats possible. The below relates to the new IOS iphone versio...

  • Newbie
  • ...I probably shouldn't have.   Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder.   Ideally I'd like to revert to the last IOS vers...
  • EthanS1
  • Community Legend
  • 346 Views
  • 1 replies
  • 2 likes
  • 346 Views
  • 1 replies
  • 2 likes

Superuser Contribution Some links are not working in podcast episode show

I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone. Please below find my findings.- my podcast is hosted at Simplecast, where I'm editing the show notes via Markdown language- please find attached s...

  • Casual Listener
  • I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone.  Please below find my findings. - my podcast is hosted at Simplecast, where I'm edit...
  • bucinudli
  • Casual Listener
  • 1337 Views
  • 2 replies
  • 0 likes
  • 1337 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS, Amazon Echo no Searching

Hello, i want to report a bug which me any a few of my friends had with the iOS App and the Echo Studio from Amazon. Problem is when you are connected to your Alexa speaker (over Wifi, not bluetooth) and you want to search in your liked songs it is n...

  • Visitor
  • Hello,   i want to report a bug which me any a few of my friends had with the iOS App and the Echo Studio from Amazon.    Problem is when you are connected to your Alexa speaker (o...
  • Ivan
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add dongs to iphone Music Library

.PlanFreeCountry Device(iPhone 7)Operating System(iOS 14.3) My Question or IssueI recently managed to add a dozen of ongs to my MUSIC app from Spotify direct....but nw I cant remenber how did I do it...any help??No, Ididnt used any other app or trick...

  • Casual Listener
  • . Plan Free Country   Device (iPhone 7) Operating System (iOS 14.3)   My Question or Issue I recently managed to add a dozen of ongs to my MUSIC app from Spotify direct....but nw...
  • Ivan
  • Spotify Legend
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Like & Dislike gone from Radio

PlanPremiumCountryDEOperating SystemUbuntu My Question or IssueI used to have the possibility to choose "Never play this song" and "Never play this artist" (or maybe it was thumbs up/down) in the radio, but those options are now gone and it basically...

  • Regular
  • Plan Premium Country DE Operating System Ubuntu   My Question or Issue I used to have the possibility to choose "Never play this song" and "Never play this artist" (or maybe it was thumb...
  • Akash_AS
  • Gig Goer
  • 5437 Views
  • 13 replies
  • 13 likes
  • 5437 Views
  • 13 replies
  • 13 likes

Superuser Contribution Volume problems

Hello, I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum https://bestfreehdporn.pro

  • Visitor
  • Hello, I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum   https://bestfreehdporn.pro
  • Jeremy
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on my iPhone

PlanFree/PremiumCountry DeviceiPhone XROperating System(iOS 14.4.) My Question or IssueMy Spotify was was buggy these past few days, it said it wasn't connected to the Internet even though it was so I couldn't listen to most of my playlist. Somebody ...

  • Visitor
  • Plan Free/Premium Country   Device iPhone XR Operating System (iOS 14.4.)   My Question or Issue My Spotify was was buggy these past few days, it said it wasn't connected to the I...
  • Jeremy
  • Spotify Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify service appears to have been hacked. Random songs added to my queue.

Plan: PremiumCountry: UK DeviceMultiple devices. Oneplus Nord and Motorola One My Question or Issue Around every 90 seconds from choosing my song, a completely random playlist starts playing. If I pause the song, it will resume by itself, also around...

  • Casual Listener
  •   Plan: Premium Country: UK   Device Multiple devices. Oneplus Nord and Motorola One   My Question or Issue   Around every 90 seconds from choosing my song, a completely ...
  • Jeremy
  • Spotify Legend
  • 2366 Views
  • 5 replies
  • 2 likes
  • 2366 Views
  • 5 replies
  • 2 likes