Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26910 Views
  • 13 replies
  • 33 likes
  • 26910 Views
  • 13 replies
  • 33 likes

Superuser Contribution Disable "New Releases From"

I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I don't want a part of my small screen taken up by unwante...

  • Visitor
  • I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow".  I don't follow anyone and I...
  • goodMscOnlyPls
  • Newbie
  • 3353 Views
  • 6 replies
  • 5 likes
  • 3353 Views
  • 6 replies
  • 5 likes

Superuser Contribution How can I stop getting in-app concert recommendations?

I've attached an example of some Direct marketing sent my way.How can I stop it? PlanPremiumCountryUKDeviceIPhone 12Operating SystemiOS 17.1

  • Regular
  • I've attached an example of some Direct marketing sent my way. How can I stop it?   Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1      
  • rmb62470
  • Regular
  • 22538 Views
  • 160 replies
  • 72 likes
  • 22538 Views
  • 160 replies
  • 72 likes

Superuser Contribution Can't enter 2nd lvl folder on CarPlay

iPhone 12 Mini, iOS 15, latest Spotify, tested on Volvo S90 and BMW iX3. The 2nd level folder doesn't even show the little arrow on the left side of the list, after clicked, it starts playing the entire folder. This problem has been fixed before, but...

  • Music Fan
  • iPhone 12 Mini, iOS 15, latest Spotify, tested on Volvo S90 and BMW iX3.   The 2nd level folder doesn't even show the little arrow on the left side of the list, after clicked, it starts playin...
  • felle42
  • Casual Listener
  • 511 Views
  • 4 replies
  • 3 likes
  • iOS CarPlay
  • 511 Views
  • 4 replies
  • 3 likes

Superuser Contribution Bring back Label/Publisher names to the bottom of album page

Label names have disappeared from the bottom of album pages.It was one of the most (if not the most) important instruments to search/browse through artist albums by knowing which communities (labels) their albums came from. This info also helps to fi...

  • Music Fan
  • Label names have disappeared from the bottom of album pages. It was one of the most (if not the most) important instruments to search/browse through artist albums by knowing which communities (...
  • aoyekanmi
  • Visitor
  • 583 Views
  • 11 replies
  • 14 likes
  • label search
    labels
  • 583 Views
  • 11 replies
  • 14 likes

Superuser Contribution Apple Watch downloads failed

PlanPremiumCountry Device(iPhone 12Operating System(iOS 10, My Question or IssueI have a playlist that is downloaded on my iPhone (12), when I select “download to Apple Watch “ it instantly says “failed” In The downloads of my watch .. .(series 6)

  • Casual Listener
  • Plan Premium Country   Device (iPhone 12 Operating System (iOS 10,   My Question or Issue I have a playlist  that is downloaded on my iPhone (12), when I select “download to ...
  • dessita
  • Casual Listener
  • 33948 Views
  • 29 replies
  • 6 likes
  • 33948 Views
  • 29 replies
  • 6 likes

Superuser Contribution Music skips when listening offline w Apple Watch 6

During offline listening, my Apple Watch 6 skips randomly. it can be up to 5-10 times each song, enough to be annoying. If I connect the Apple Watch to my iPhone or to a hotspot from another iPhone, I don't have this problem. I have tried to re-downl...

  • Regular
  • During offline listening, my Apple Watch 6 skips randomly.  it can be up to 5-10 times each song, enough to be annoying.  If I connect the Apple Watch to my iPhone or to a hotspot from anot...
  • luizfef
  • Visitor
  • 2655 Views
  • 9 replies
  • 3 likes
  • 2655 Views
  • 9 replies
  • 3 likes

Superuser Contribution Duplicate songs on iPhone Spotify local files

PlanPremiumCountryCurrently in Colombia DeviceiPhone 15 Pro MaxOperating SystemiOS 17.0.3 My Question or IssueHello, for some reason when I activate local files on my iphone, it adds some duplicate songs to my library. Currently there are 2,203 track...

  • Gig Goer
  • Plan Premium Country Currently in Colombia   Device iPhone 15 Pro Max Operating System iOS 17.0.3   My Question or Issue Hello, for some reason when I activate local files on my ...
  • TristanHarrison
  • Casual Listener
  • 935 Views
  • 9 replies
  • 0 likes
  • 935 Views
  • 9 replies
  • 0 likes

Songs are added twice

Hello, PlanPremium FamilyCountryUSADeviceIphone 13 pro My Question or IssueEvery time I add a song to my playlists using any method, the song is added twice. If I try to remove the same song added twice, it removes both instances of the song.

  • Newbie
  • Hello,     Plan Premium Family Country USA Device Iphone 13 pro   My Question or Issue Every time I add a song to my playlists using any method, the song is added twice. If ...
  • MateusM
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Solved!! Add recently added songs to the top of existing playlists

This is my one pet hate when it comes to spotify playlists. I wish the new songs that I add to existing playlist, would be added to the top of the list so they're played at the beginning, rather than the end and flicking through older songs. If this ...

  • Visitor
  • This is my one pet hate when it comes to spotify playlists.   I wish the new songs that I add to existing playlist, would be added to the top of the list so they're played at the beginning, ...
  • Eman55
  • Visitor
  • 129715 Views
  • 45 replies
  • 27 likes
  • Social & Random
  • 129715 Views
  • 45 replies
  • 27 likes

Superuser Contribution Local Files Still Not Showing Up

 I’ve turned on the local file option on the app, the local network and media on settings, but the Spotify file is still not showing up. I even deleted the app, but that just made my already existing local file songs to be unplayable. The playlist of...

BBEF8B3F-78BC-46B7-A1BA-FAD54B8249F7.png 2D178597-F0CB-4D67-8AEB-24118BB4E6FC.png BFCA2052-2ED1-4ED9-9F4F-69E1654941F6.png
  • Casual Listener
  •   I’ve turned on the local file option on the app, the local network and media on settings, but the Spotify file is still not showing up. I even deleted the app, but that just made my already existi...
  • Ivelina
  • Moderator
  • 102 Views
  • 3 replies
  • 0 likes
  • local files
  • 102 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution IOS Spotify Widget background black

PlanPremiumDeviceIphone 12 proOperating SystemiOS 17 On my home screen, I have a long Spotify widget. Recently, the background of that widget has been black as opposed to the colour of my playlist. I'm not sure why this is and how to get it back to c...

  • Newbie
  • Plan Premium Device Iphone 12 pro Operating System iOS 17   On my home screen, I have a long Spotify widget. Recently, the background of that widget has been black as opposed to the colou...
  • MartinT
  • Moderator
  • 26074 Views
  • 25 replies
  • 9 likes
  • 26074 Views
  • 25 replies
  • 9 likes

Solved!!Superuser Contribution Splits a playlist

I have a premium account and a playlist that has become way too long.I would like to take half of the songs and create a new playlist with those.How can I select all the songs at the same time on an IPhone SE?

  • Casual Listener
  • I have a premium account and a playlist that has become way too long. I would like to take half of the songs and create a new playlist with those. How can I select all the songs at the same time ...
  • Ivelina
  • Moderator
  • 20084 Views
  • 13 replies
  • 0 likes
  • 20084 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify Not Working Offline on Apple Watch

PlanPremiumCountryUSADeviceApple Watch SEOperating SystemwatchOS 9.0 My Question or IssueI have an apple watch SE and downloaded a spotify playlist to play offline. If I turn on my apple watch and my phone is not nearby, then when I open the spotify ...

  • Casual Listener
  • Plan Premium Country USA Device Apple Watch SE Operating System watchOS 9.0   My Question or Issue I have an apple watch SE and downloaded a spotify playlist to play offline.  If ...
  • BenrOR
  • Newbie
  • 45538 Views
  • 186 replies
  • 52 likes
  • 45538 Views
  • 186 replies
  • 52 likes

Solved!!Superuser Contribution Apple Watch downloaded tracks skipping

Premium FamilyUSAApple Watch Series 6watchOS 9.5 I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPhone. However during playback on the Watch some tracks just skip for no reas...

  • Music Fan
  • Premium Family USA Apple Watch Series 6 watchOS 9.5     I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPho...
  • Link_Link
  • Newbie
  • 3269 Views
  • 12 replies
  • 1 likes
  • playback
    watchOS
  • 3269 Views
  • 12 replies
  • 1 likes

Getting ads with premium subscription

I have a premium subscription and I just started getting ads while listening to podcasts on my iPad. I don't believe these are embedded ads from the podcaster themselves. I listened to the same podcast on an iMac and no ads were broadcast. How do I r...

  • Regular
  • I have a premium subscription and I just started getting ads while listening to podcasts on my iPad.   I don't believe these are embedded ads from the podcaster themselves. I listened to the s...
  • ribezaz
  • Roadie
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Widgets are gone after update on iOS 16

PlanPremiumCountryPolandDeviceiPhone 13Operating SystemiOS16 My Question or Issue After updating to version 8.8.**bleep** all the widgets went missing, existing ones turned black and the Spotify app in widget drawer disappeared.

  • Casual Listener
  • Plan Premium Country Poland Device iPhone 13 Operating System iOS16   My Question or Issue   After updating to version 8.8.**bleep** all the widgets went missing, existing ones t...
  • aalyssaedwards
  • Visitor
  • 2685 Views
  • 7 replies
  • 0 likes
  • 2685 Views
  • 7 replies
  • 0 likes

I can't play downloaded songs while my ipod is offline or online

While offline I am unable to play any songs that I have downloaded. When connected to the internet I still am unable to play songs I downloaded. I am able to play non-downloaded songs just fine when connected to the internet.

  • Visitor
  • While offline I am unable to play any songs that I have downloaded. When connected to the internet I still am unable to play songs I downloaded. I am able to play non-downloaded songs just fine when ...
  • ribezaz
  • Roadie
  • 60 Views
  • 1 replies
  • 1 likes
  • 60 Views
  • 1 replies
  • 1 likes