Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27470 Views
13 replies
33 likes

27470 Views
13 replies
33 likes

Superuser Contribution liked songs by artists option on desktop

I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist finding it etc which is clunky and takes ages !!!!Hope oth...

tillyplum123
Regular
I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist ...
2021-01-21 4:51:41 PM
2021-01-22 5:17:30 PM
CarlosE
Moderator
347 Views
3 replies
0 likes

347 Views
3 replies
0 likes

Superuser Contribution Cannot Turn Off Shuffle Play (Not Showing On “Now Playing”)

PlanFree/PremiumCountryU.S.ADeviceiPhone SE 2020Operating SystemiOS 14.3??? My Question or IssueWhen I am on my playlist I can’t play the specific songs I want where on my friends phone which is the EXACT same type (iPhone SE 2020) he can play whatev...

Ellsworth
Casual Listener
Plan Free/Premium Country U.S.A Device iPhone SE 2020 Operating System iOS 14.3??? My Question or Issue When I am on my playlist I can’t play the specific songs I want where on my fr...
2021-01-21 2:25:04 AM
2021-01-22 9:13:05 AM
Jeremy
Spotify Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Superuser Contribution Group Session playing different songs??

PlanPremium DuoCountryUSADeviceiPhone 8 PlusOperating SystemiOS 14 My Question or IssueSorry if my tags and layout are weird, first time posting on here haha. I've been using the Group Session feature with my boyfriend a lot since we can't always be ...

angelicgoth
Newbie
Plan Premium Duo Country USA Device iPhone 8 Plus Operating System iOS 14 My Question or Issue Sorry if my tags and layout are weird, first time posting on here haha. I've been using...
2020-12-24 9:16:05 AM
2021-01-22 5:12:27 AM
hellodrenick
Regular
3217 Views
2 replies
0 likes

3217 Views
2 replies
0 likes

In app Notifications ANNOYING!

Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to start. Again, the exact same notification "Spotify Is now available as widget...

LuisBackhaus
Casual Listener
Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to st...
2021-01-21 11:07:20 PM
262 Views
0 replies
1 likes

262 Views
0 replies
1 likes

Superuser Contribution Video on Apple TV, Samsung TV, Xbox one

PlanPremiumCountryNL DeviceApple TVSamsung TVXbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me how I can watch my favorite video (podcast) on my TV like I used to for many years through ...

Fralala
Casual Listener
Plan Premium Country NL Device Apple TV Samsung TV Xbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me h...
2021-01-18 11:40:42 PM
2021-01-21 8:39:16 PM
Fralala
Casual Listener
734 Views
2 replies
4 likes
apple TV
Samsung tv
video
xbox

734 Views
2 replies
4 likes

Spotify not playing my saved tracks, crashing

Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to playa saved album, it played the first track and then would not play the ...

user-removed
Visitor
Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to play a saved al...
2021-01-21 7:49:02 PM
2021-01-21 7:57:52 PM
Hubo
Community Legend
1226 Views
1 replies
1 likes

1226 Views
1 replies
1 likes

Solved!!Superuser Contribution Cannot play downloaded music unless connected to wifi

Plan Family Free/Premium Premium Country. UK Device(iPad Pro 2018Operating System(iOS 13.7 My Question or IssueI download music and have selected option to play offline enabled.However for some stupid bizarre reason it forces me to connect to wifi fi...

Pridepark1997
Regular
Plan Family Free/Premium Premium Country. UK Device (iPad Pro 2018 Operating System (iOS 13.7 My Question or Issue I download music and have selected option ...
2020-10-17 3:39:24 PM
2021-01-20 11:49:19 PM
Eni
Moderator
610 Views
3 replies
1 likes

610 Views
3 replies
1 likes

Superuser Contribution Will not play song

PlanPremium CountryUSDevice(iPhone 7 and iPod touch 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEnjoying Discover Weekly put cannot play other songs from the artist. I go to view artist or view album and the only song...

candice_shae
Newbie
Plan Premium Country US Device (iPhone 7 and iPod touch 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Enjoying Discover Weekly put cannot...
2021-01-19 6:10:36 PM
2021-01-20 9:36:36 PM
Eni
Moderator
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Superuser Contribution Apple Watch cannot stream

PlanFree/PremiumCountrySG DeviceIPhone XS Operating System(iOS 14.2) My Question or IssueSpotify not able to stream on Watch. Using TestFlight version 8.5.93.486

Dinojj
Casual Listener
Plan Free/Premium Country SG Device IPhone XS Operating System (iOS 14.2) My Question or Issue Spotify not able to stream on Watch. Using TestFlight version 8.5.93...
2021-01-10 12:16:01 PM
2021-01-20 6:53:00 PM
Eni
Moderator
959 Views
5 replies
0 likes

959 Views
5 replies
0 likes

Superuser Contribution [iOS] Cannot use offline mode anymore

PlanPremiumCountryEUDeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I'm reopening an issue raised by myself & solved in the below thread. After about the week, it is back w/ identical symptoms - I cannot ...

ronnieb78
Regular
Plan Premium Country EU Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I'm reopening an issue raised by myself & solved ...
2021-01-11 4:18:05 PM
2021-01-20 5:01:27 PM
ronnieb78
Regular
1297 Views
8 replies
0 likes
ios offline

1297 Views
8 replies
0 likes

enable behind the lyrics

PlanpremiumCountrysingaporeDeviceiphone 11Operating SystemiOS 14.3My Question or Issuei recently just got the lyrics, it’s pretty neat but i prefer having back my behind the lyrics menu. is there a way where i can enable it back?

kaixd
Visitor
Plan premium Country singapore Device iphone 11 Operating System iOS 14.3 My Question or Issue i recently just got the lyrics, it’s pretty neat but i prefer having back my behind the lyrics ...
2021-01-19 10:28:28 AM
2021-01-20 5:59:24 AM
Billy-J
Spotify Star
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Superuser Contribution Spotify Kids iOS - Google Chromecast Support?

PlanPremium Operating SystemiOS 13 My Question or IssueSpotify Kids for iPhone does not seem to have support for Google Chromecast, meaning the kid’s cannot cast their music to the stereo, but I can using the standard app. Is this expected, and if so...

fergusyarrow
Casual Listener
Plan Premium Operating System iOS 13 My Question or Issue Spotify Kids for iPhone does not seem to have support for Google Chromecast, meaning the kid’s cannot cast their music t...
2020-04-14 6:44:41 AM
2021-01-19 6:27:01 PM
maddinthebrain
Visitor
4497 Views
6 replies
11 likes

4497 Views
6 replies
11 likes

Superuser Contribution App crashing in background/when iPhone is locked

PlanPremiumCountryUnited States DeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueThe Spotify app crashes and stops playing music any time I lock my phone or have it running in the background. I’ve tried: logging out, unlinking, updating my...

mareyah
Newbie
Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6 My Question or Issue The Spotify app crashes and stops playing music any time I lock my phone or...
2020-08-02 8:49:43 PM
2021-01-19 3:57:44 PM
Mihail
Spotify Legend
15728 Views
9 replies
5 likes

15728 Views
9 replies
5 likes

Superuser Contribution Original soundtracks in gaming genre

In the gaming genre there used to be a long list of all soundtracks, but now that list is about 3-5 albums on iOS and 10-20 on PC desktop version. What happened? I listen to a lot of gaming soundtracks but since the list has disappeared it is hard to...

Deerslayer
Regular
In the gaming genre there used to be a long list of all soundtracks, but now that list is about 3-5 albums on iOS and 10-20 on PC desktop version. What happened? I listen to a lot of gaming soundtrac...
2021-01-16 7:24:00 AM
2021-01-19 11:26:25 AM
Alex
Spotify Legend
1310 Views
13 replies
0 likes

1310 Views
13 replies
0 likes

Superuser Contribution Downloaded music won’t play offline

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.0.1 My Question or IssueI already read a couple of answers to my issue but none of them helped. I am trying to find a way to fix this problem without reinstalling my application, as I alrea...

Razzzii
Regular
Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.0.1 My Question or Issue I already read a couple of answers to my issue but none of them helped. I am trying to fi...
2020-12-13 1:54:57 PM
2021-01-18 12:41:57 AM
Eni
Moderator
2399 Views
20 replies
0 likes

2399 Views
20 replies
0 likes

Why did the songs I add to my “Liked Songs” list on Mac not show up on mobile?

PlanPremiumCountryBrazilDevice(iPhone Xs)Operating System(iOS 14.3) My Question or IssueI selected multiple songs and dragged them to my “Liked Songs” list on Mac but when I went to check on my mobile app the new songs weren’t there. Since it was a l...

JúL1A
Casual Listener
Plan Premium Country Brazil Device (iPhone Xs) Operating System (iOS 14.3) My Question or Issue I selected multiple songs and dragged them to my “Liked Songs” list on Mac but when I ...
2021-01-15 8:24:13 PM
2021-01-18 3:44:56 PM
Hubo
Community Legend
361 Views
3 replies
0 likes

361 Views
3 replies
0 likes

Superuser Contribution iOS App keeps crashing (8.5.86.739)

PlanPremiumCountrySouth AfricaDeviceiPhone 11Operating SystemiOS 14.3 My Question or IssueMy app is constantly crashing. It will happen multiple times while I am listening to music, it just stops and closes.This is extremely frustrating.I have logged...

lauren89sa
Casual Listener
Plan Premium Country South Africa Device iPhone 11 Operating System iOS 14.3 My Question or Issue My app is constantly crashing. It will happen multiple times while I am listening to...
2021-01-11 12:49:23 PM
2021-01-18 9:27:00 AM
Alex
Spotify Legend
488 Views
3 replies
0 likes

488 Views
3 replies
0 likes

[iOS][Playlists] App slowly when you slide the screen

https://share.icloud.com/photos/08JMWeWAy33wE2CVKE49YJ5IA In the update when the album covers were previewed in the playlists, the app pulls and slows when I move on the list and in ocations the app closes.

William_tigre
Visitor
https://share.icloud.com/photos/08JMWeWAy33wE2CVKE49YJ5IA In the update when the album covers were previewed in the playlists, the app pulls and slows when I move on the list and in ocations t...
2021-01-18 5:23:59 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

[iOS][Playlists] Mobile adding songs to playlists

I am **bleep** that Spotify adds more songs to my playlists on mobile I use Spotify on my laptop and ps4 and don’t have this issue it’s annoying because I usually listen to 1 song in a playlist on loop and I can’t do that because of this feature

LavaSlayer235
Visitor
I am **bleep** that Spotify adds more songs to my playlists on mobile I use Spotify on my laptop and ps4 and don’t have this issue it’s annoying because I usually listen to 1 song in a playlist on lo...
2021-01-17 12:05:52 AM
261 Views
0 replies
0 likes
iOS
Playlists

261 Views
0 replies
0 likes

Many crashes on IPhone 11

For 1 month I experience crashes of Spotify when listening to it in the background. iOS 14.3. This occurs suddenly, without me doing anything on the phone. It is locked and in my pocket. I listen through iPhone headphones, through Bluetooth speaker a...

Vadymmykh
Visitor
For 1 month I experience crashes of Spotify when listening to it in the background. iOS 14.3. This occurs suddenly, without me doing anything on the phone. It is locked and in my pocket. I listen thr...
2021-01-17 6:08:05 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

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