Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27528 Views
  • 13 replies
  • 33 likes
  • 27528 Views
  • 13 replies
  • 33 likes

Superuser Contribution Error: 127

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...

  • Visitor
  • I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...
  • Jeremy
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps crashing

PlanFreeCountryIndonesiaDeviceIphone 6Operating SystemiOS 12.4.9 My Question or IssueApparently Spotify keeps crashing when my phone is locked or when i’m opening other apps, and when i reopened the app the song that was playing went back to the star...

  • Visitor
  • Plan Free Country Indonesia Device Iphone 6 Operating System iOS 12.4.9   My Question or Issue Apparently Spotify keeps crashing when my phone is locked or when i’m opening other apps,...
  • Ivan
  • Spotify Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Fast Scrolling Bug

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating System14.3 My Question or IssueWhen I browse a playlist with many songs and want to quickly scroll to the latest songs, the scrolling lags. (Demo Link 1)I had the same issue with my old ipho...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System 14.3   My Question or Issue When I browse a playlist with many songs and want to quickly scroll to the latest s...
  • Ivan
  • Spotify Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transfer iTunes purchased song to Spotify local files

Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3 files etc into local files but what about songs th...

  • Regular
  • Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3...
  • Jeremy
  • Spotify Legend
  • 1705 Views
  • 1 replies
  • 0 likes
  • 1705 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't get Local files from my Pc on my iPhone

PlanPremiumCountryGermanyDeviceiPhone 5sOperating SystemIOS 12 My Question or IssueI am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I added the songs to a new playlist. Connected my Phone to the same network a...

  • Regular
  • Plan Premium Country Germany Device iPhone 5s Operating System IOS 12   My Question or Issue I am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I...
  • Eni
  • Moderator
  • 740 Views
  • 10 replies
  • 0 likes
  • 740 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Constantly Crashing

On my iPhone its struggling a bit with storage but Spotify crashes SO much and its so frustrating. It happens offline and online and it would be annoying to have to undownload stuff, which I've done and it hasn't improved the situation in any way.

  • Casual Listener
  • On my iPhone its struggling a bit with storage but Spotify crashes SO much and its so frustrating. It happens offline and online and it would be annoying to have to undownload stuff, which I've done ...
  • Ivan
  • Spotify Legend
  • 817 Views
  • 3 replies
  • 0 likes
  • 817 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can iOS delete spotify downloads?

I have been using Spotify on an ipad since last year and have recently lost all my downloads, this happened after I cleared history and website data for the safari browser; I checked the storage info and spotifys had gone right done, when I checked i...

  • Newbie
  • I have been using Spotify on an ipad since last year and have recently lost all my downloads, this happened after I cleared history and website data for the safari browser; I checked the storage info...
  • Ivan
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Issues while recording voice messages

Hey everybody, I hope you all are doing well. Lately I've been having an issue while recording voice messages and playing Spotify at the same time. What will happen is that whenever I try to record anything, the music will stop BUT the audio won't re...

  • Visitor
  • Hey everybody, I hope you all are doing well.  Lately I've been having an issue while recording voice messages and playing Spotify at the same time. What will happen is that whenever I try to r...
  • Ivan
  • Spotify Legend
  • 969 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 969 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Music playing automatically when I open app

I have the Spotify app on iOS, and lately whenever I open the app it will immediately start blaring whatever I was listening to last time, be it music or a podcast or what. I’m tired of it and it honestly makes me use the app less.

  • Visitor
  • I have the Spotify app on iOS, and lately whenever I open the app it will immediately start blaring whatever I was listening to last time, be it music or a podcast or what.   I’m tired of it a...
  • Ivan
  • Spotify Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 605 Views
  • 1 replies
  • 0 likes

Why do I get suggested songs while I listen an album?

PlanFreeCountryRussia Device(iPhone 11)Operating System(iOS 14.2) My Question or IssueHi! I didn’t find an answer, so..I found definit music album, but while I was listening it, Spotify started to play suggested song, which wasn’t even belong to albu...

  • Casual Listener
  •   Plan Free Country Russia   Device (iPhone 11) Operating System (iOS 14.2)   My Question or Issue Hi! I didn’t find an answer, so.. I found definit music album, but while...
  • BecauseB
  • Casual Listener
  • 655 Views
  • 2 replies
  • 0 likes
  • 655 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to Delete Spotify App

Plan: FreeUS Device(iPhone 6S Plus)Operating System(iOS 14.2) My Question or IssueHello all, I was recently trying to solve an issue where Spotify would crash whenever I tried playing certain playlists. I decided to reinstall the app, and while this ...

  • Casual Listener
  • Plan: Free US   Device (iPhone 6S Plus) Operating System (iOS 14.2)   My Question or Issue Hello all,  I was recently trying to solve an issue where Spotify would crash ...
  • Ivan
  • Spotify Legend
  • 1351 Views
  • 7 replies
  • 0 likes
  • 1351 Views
  • 7 replies
  • 0 likes

Can't skip ads in podcasts using my car controls, but able to skip regular podcast audio

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3 My Question or IssueI am able to press the skip button in my car steering to skip regular audio, but the moment an ad comes on, I am unable to skip past the ad. I have to listen through the...

  • Visitor
  •   Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3   My Question or Issue I am able to press the skip button in my car steering to skip regular audio, but the ...
  • Pineapple30
  • Regular
  • 2084 Views
  • 2 replies
  • 2 likes
  • Premium
    Skip ads
  • 2084 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify constantly closing and will not run in the background

PlanFreeCountryUSDeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or Issue So my issue is that Spotify will no longer run continuously on my phone. When the screen turns off Spotify will only continue to play for about 2-15 minutes and then t...

  • Visitor
  • Plan Free Country US Device iPhone SE 2020 Operating System iOS 14.3   My Question or Issue   So my issue is that Spotify will no longer run continuously on my phone. When the sc...
  • user-removed
  • Not applicable
  • 1525 Views
  • 12 replies
  • 3 likes
  • 1525 Views
  • 12 replies
  • 3 likes

Solved!!Superuser Contribution Spotify keeps crashing

PlanPremiumCountryBelgium Device:iPhone 8, HP Envy laptop 13-ad0xxOperating SystemiOS 14.2, Windows 10 My Question or IssueMy spotify keeps crashing on my phone and computer. I’ve deleted it a couple of times on both my devices and the problem is sol...

  • Casual Listener
  • Plan Premium Country Belgium  Device: iPhone 8, HP Envy laptop 13-ad0xx Operating System iOS 14.2, Windows 10   My Question or Issue My spotify keeps crashing on my phone and comp...
  • Eni
  • Moderator
  • 996 Views
  • 1 replies
  • 0 likes
  • 996 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes Getting Messed Up

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres and each of my mixes for those are great. I mostly listen to Christian and worship music. ...

  • Casual Listener
  •   Plan Premium Country US Device iPhone XS Operating System iOS 13.1.3   My Question or Issue   My daily mixes have previously been great. I listen to a few diffrent genres...
  • rightsideout
  • Visitor
  • 1210 Views
  • 4 replies
  • 3 likes
  • 1210 Views
  • 4 replies
  • 3 likes

Superuser Contribution Can't share a song in messenger

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemiOS 14.3 My Question or IssueI can't share songs in Messenge. The whole app freezes when I try. Have to close the whole thing to be able to use it again. Regards,Julia

  • Visitor
  •   Plan Premium Country Norway Device iPhone XS Operating System iOS 14.3   My Question or Issue I can't share songs in Messenge. The whole app freezes when I try. Have to close t...
  • Eni
  • Moderator
  • 1556 Views
  • 1 replies
  • 1 likes
  • 1556 Views
  • 1 replies
  • 1 likes

Superuser Contribution Old Ipod needs old App version

PlanPremiumCountryNLDeviceiPod touchOperating SystemiOS 6.1.6My Question or IssueCan you please give me a Store update that suits this version of my iOS. After factory reset i have lost the Spotify app Please help....

  • Casual Listener
  •   Plan Premium Country NL Device iPod touch Operating System iOS 6.1.6 My Question or Issue Can you please give me a Store update that suits this version of my iOS.   After fact...
  • Ipodiot
  • Casual Listener
  • 523 Views
  • 2 replies
  • 0 likes
  • 523 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played Artists Doesn't Appear or Show Up

PlanPremiumCountryCanadaDeviceiPhone 7 and Windows Operating SystemiOS 11.4 and Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My friend,...

  • Visitor
  •   Plan Premium Country Canada Device iPhone 7 and Windows  Operating System iOS 11.4 and Windows 10   My Question or Issue I cannot see any of my friends' recently played ar...
  • countsian
  • Casual Listener
  • 30563 Views
  • 5 replies
  • 3 likes
  • 30563 Views
  • 5 replies
  • 3 likes

Superuser Contribution Shuffle Mode : Can't switch off (Premium)

PlanPremiumCountry DeviceiPhone 6sOperating System13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when listening to this audiobook, Spotify turned shuffle mode on and I am lost now. I switched it ...

  • Regular
  • Plan Premium Country   Device iPhone 6s Operating System 13.2   My Question or Issue   The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when liste...
  • Jeremy
  • Spotify Legend
  • 984 Views
  • 3 replies
  • 0 likes
  • 984 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Spotify app crashing + draining battery?

PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 14.2.1 (latest) My Question or IssueHi there, My Spotify app often crashes in the background when I am listening to music (it maybe happens a few times per day). I can listen to a lo...

  • Visitor
  • Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 14.2.1 (latest)   My Question or Issue Hi there,   My Spotify app often crashes in the background when...
  • Mandysierz18
  • Casual Listener
  • 1016 Views
  • 6 replies
  • 6 likes
  • 1016 Views
  • 6 replies
  • 6 likes