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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27036 Views
  • 13 replies
  • 33 likes
  • 27036 Views
  • 13 replies
  • 33 likes

Podcast progress lost when switching devices

Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location.Lately, I've noticed that the podcast progress frequently resets...

  • Visitor
  • Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location. Lately, I'v...
  • Keanu_C
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Why i cant verify my address

I was invited to family plan but i cant verify my address

  • Visitor
  • I was invited to family plan but i cant verify my address
  • Keanu_C
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I stream from my Apple watch to my Airpods without my phone?

Iphone 13 proApple Watch OS 9.3.1Head phones: Airpod v1Spotify app on watch: just reinstalledHeadphones: already unpaired and repairsWatch: already hard resetI meet all of these requirement:Spotify PremiumApple Watch Series 3 or laterwatchOS 7.0 or a...

  • Casual Listener
  • Iphone 13 pro Apple Watch OS 9.3.1 Head phones: Airpod v1 Spotify app on watch: just reinstalled Headphones: already unpaired and repairs Watch: already hard reset I meet all of these requireme...
  • echozdog
  • Newbie
  • 813 Views
  • 5 replies
  • 2 likes
  • 813 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify widget blank

PlanPremiumDeviceiPhone 13 Pro Operating SystemiOS 16.5.1 My Question or IssueMy Spotify widget is blank I have tried logging in and out, deleting and reinstalling. Nothing works. I also tried to turn off low power mode and my vpn.It looks white when...

Natake_0-1690041114477.png
  • Newbie
  • Plan Premium Device iPhone 13 Pro  Operating System iOS 16.5.1   My Question or Issue My Spotify widget is blank I have tried logging in and out, deleting and reinstalling. Nothing ...
  • Eni
  • Moderator
  • 3808 Views
  • 3 replies
  • 0 likes
  • 3808 Views
  • 3 replies
  • 0 likes

Auto shuffle wont turn off even when connected to a personal computer.

I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not letting me do that. And its getting quite annoying co...

  • Newbie
  • I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not le...
  • willam45
  • Casual Listener
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Spotify app not downloading in iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, Canda Feedback SurveyWhen I am trying to download the Spotify app, it's not clickable....

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,&...
  • Alex
  • Spotify Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • iphone
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution App completely crashes mid song

I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again I have an iPhone 12 I think it is

  • Newbie
  • I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again    I have an iPh...
  • willam45
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to stop my speakers from falling asleep and stop playing music.

My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.

  • Visitor
  • My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.
  • Joan
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resetting my account.

Hello. I have associated my Facebook account to a friend's Spotify profile for error while I was borrowing his iPhone. Now I want to create a Spotify account for myself, and I want to do that with my Facebook account. Can you unlink my Facebook accou...

  • Newbie
  • Hello. I have associated my Facebook account to a friend's Spotify profile for error while I was borrowing his iPhone. Now I want to create a Spotify account for myself, and I want to do that wit...
  • Alex
  • Spotify Legend
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Smart Shuffle Problem

PlanPremiumCountryNetherlandsDeviceiPhone 12 Pro MaxOperating System(iOS 16.6 (latest) My Question or IssueI have a big playlist of 11h30m. And everytime I wanna listen to it on shuffle. It automatically enables the smart shuffle feauture. And when I...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 12 Pro Max Operating System (iOS 16.6 (latest)   My Question or Issue I have a big playlist of 11h30m. And everytime I wanna listen to it...
  • Joan
  • Moderator
  • 2635 Views
  • 3 replies
  • 0 likes
  • 2635 Views
  • 3 replies
  • 0 likes

High battery drain using Spotify Connect

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphones or something). However this is no longer the cas...

  • Regular
  • Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphon...
  • bibs15109
  • Newbie
  • 2348 Views
  • 5 replies
  • 2 likes
  • 2348 Views
  • 5 replies
  • 2 likes

Superuser Contribution Not all downloaded songs will play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch doensn't work anymore with Spotify. Why?

PlanPremiumCountrySpainDeviceIpod Touch (Model MC086PY)Operating SystemIIOS 4.2.1 (8C148)My Question or IssueIn my Yoga Center I've been using Spotify Premium since 2013 on my Ipod Touch that is plugged to a music tower. It always worked perfectly by...

  • Casual Listener
  • Plan Premium Country Spain Device Ipod Touch (Model MC086PY) Operating SystemI IOS 4.2.1 (8C148) My Question or Issue In my Yoga Center I've been using Spotify Premium since 2013 on my Ipod ...
  • mohawkman59
  • Newbie
  • 10615 Views
  • 6 replies
  • 0 likes
  • 10615 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify group session kicks me out when I join and try to initiate playing a song

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry united states Device(iPhone, Macbook Pro)Operating System IOSMy Question or IssueWhen I join a group session cre...

  • Casual Listener
  • None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country united states   Device (iPhone, Macbook Pro) O...
  • AlejaR
  • Moderator
  • 11205 Views
  • 8 replies
  • 2 likes
  • 11205 Views
  • 8 replies
  • 2 likes

Superuser Contribution Where did all my music access on Home go? Only have podcasts now as of yesterday

PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023

  • Regular
  • Plan Premium Canada   Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1)   My Question or Issue Where did access to music go on Home. Its all podcasts...
  • Satori007
  • Regular
  • 248 Views
  • 4 replies
  • 0 likes
  • 248 Views
  • 4 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...
  • SinfulMissy29
  • Visitor
  • 10773 Views
  • 23 replies
  • 0 likes
  • 10773 Views
  • 23 replies
  • 0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

  • Newbie
  • The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...
  • 1inchD
  • Visitor
  • 633 Views
  • 3 replies
  • 4 likes
  • 633 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

  • Visitor
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...
  • Dian
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Play problem

be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...

  • Newbie
  • be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • Dian
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can not sync local songs from Mac to iPhone

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...

  • Casual Listener
  • I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone.   So far I've tried: - turning off the firewall on m...
  • OscarDC
  • Moderator
  • 2728 Views
  • 6 replies
  • 0 likes
  • 2728 Views
  • 6 replies
  • 0 likes