Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26955 Views
  • 13 replies
  • 33 likes
  • 26955 Views
  • 13 replies
  • 33 likes

Superuser Contribution Re-télécharger ses musiques

Bonjour, j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce Que en rappuyant dessus les morceaux vont se re-télécharger...

  • Visitor
  • Bonjour,   j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce...
  • Lyubka
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Spotify magnifies homescreen

PlanFree installation version8.8.18 CountryNLDeviceiPhone 13 miniOperating SystemiOS 16.2 My Question or Issueplay spotify songopen notification screen click on the picture if song that’s playingSong picture is now shown across the screendrag screen ...

  • Casual Listener
  •   Plan Free   installation version 8.8.18   Country NL Device iPhone 13 mini Operating System iOS 16.2   My Question or Issue play spotify song open notification ...
  • MihailY
  • Moderator
  • 740 Views
  • 3 replies
  • 0 likes
  • 740 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log in on iPhone even after changing my password. I can log in okay on my older phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Apple Watch not displaying playlists after new UI introduced

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play.After the new UI was released lately, it all broke - I can't display the list of playlists when connected to phone and intern...

  • Casual Listener
  • I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play. After the new UI was released lately, it all broke - I can't display t...
  • 165 Views
  • 0 replies
  • 1 likes
  • 165 Views
  • 0 replies
  • 1 likes

spotify connect speaker volume increases when phone disconnects

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.

  • Visitor
  • When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...
  • ShervinS
  • Newbie
  • 250 Views
  • 4 replies
  • 2 likes
  • 250 Views
  • 4 replies
  • 2 likes

Superuser Contribution [iOS][Your Library] Go to bottom

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at the top of the playlist that shortcuts you to the bot...

  • Newbie
  • There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at th...
  • Eni
  • Moderator
  • 188 Views
  • 1 replies
  • 1 likes
  • iOS
    Your Library
  • 188 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong

PlanFamily premium Device(iPhone 8+Operating System(iOS 10 My Question or Issueevery time I try to browse my library or search for music it says something went wrong. I’ve reset my phone reinstalled Spotify tried logging out, nothing is working!

  • Casual Listener
  •   Plan Family premium     Device (iPhone 8+ Operating System (iOS 10   My Question or Issue every time I try to browse my library or search for music it says something ...
  • Oliver_98
  • Music Fan
  • 5053 Views
  • 32 replies
  • 28 likes
  • 5053 Views
  • 32 replies
  • 28 likes

Superuser Contribution Group session disconnects and fails to play manually-queued songs

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueGroup sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Group sessions disconnect often when you’re browsing the app and/or simultaneously ...
  • Joan
  • Moderator
  • 8756 Views
  • 3 replies
  • 2 likes
  • 8756 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution i can not use sonos voice control on Spotify

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify.Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4months coupon for competing solution Deezer.I usually give...

  • Regular
  • Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify. Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4month...
  • j-e
  • Regular
  • 867 Views
  • 2 replies
  • 1 likes
  • 867 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle won’t stop

Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please helpPlanPremiumCountry IPad Air 5 th genOperating SystemiOS 16.3.1 My Question or Issue

  • Casual Listener
  • Playlists continue to shuffle after a few songs in correct order.  Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help Plan Premium Country   IPad A...
  • Alex
  • Spotify Legend
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution [IOS13][Car][USB] not able to skip a song

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueWhen my phone is connected to my car via usb I am not able to skip a song. I can start playing Spotify but as soon as I skip a song at the car stereo Spotify stops and...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 11 Operating System iOS 13   My Question or Issue When my phone is connected to my car via usb I am not able to skip a song. I can st...
  • _suckmyleftone
  • Casual Listener
  • 2467 Views
  • 11 replies
  • 3 likes
  • 2467 Views
  • 11 replies
  • 3 likes

Superuser Contribution I cant like songs

I cant like more song, i have 2700 like song and i cant add more, the option is not availablePlanPremiumCountryArgentinaDeviceiphone 14 pro maxOperating System ios 16.3.1 My Question or IssueI cant like more song, i have 2700 like song and i cant add...

  • Visitor
  • I cant like more song, i have 2700 like song and i cant add more, the option is not available Plan Premium Country Argentina Device iphone 14 pro max Operating System   ios 16.3.1 &nbs...
  • Eni
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor audio on podcasts

Plan: Spotify PremiumCountry: USA Device: iPhone 13 ProOperating System: iOS 16.3.1 My Question or Issue: The audio quality on podcasts is poor. Each episode skips around, either 5 seconds forward or 5 seconds back. Sometimes the sound comes out dist...

  • Visitor
  • Plan:  Spotify Premium Country:  USA   Device:  iPhone 13 Pro Operating System:  iOS 16.3.1   My Question or Issue:   The audio quality on podcasts is poor....
  • Dian
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution smart playlist not working

not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs

  • Visitor
  • not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs
  • Dian
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not showing

I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts

  • Newbie
  • I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts
  • Joan
  • Moderator
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t see the list of songs in an album or the artist overview

PlanFreeCountryU.S.Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or IssueI can shuffle playlists and listen to songs but i can’t see a list of the songs an artist has or the list of songs in an album. This actually happens a lot to me wit...

  • Visitor
  •   Plan Free Country U.S. Device iphone 8 plus Operating System iOS 13.5.1   My Question or Issue I can shuffle playlists and listen to songs but i can’t see a list of the songs a...
  • Jo
  • Casual Listener
  • 71894 Views
  • 11 replies
  • 11 likes
  • 71894 Views
  • 11 replies
  • 11 likes

Solved!!Superuser Contribution iOS on iPad now unusable - slow responding commands

PlanPremiumCountryUKDeviceiPadOperating SystemiOS 12.5.5Spotify Version8.6.84.1353 My Question or Issue During the last few weeks Spotify on iOS has become unuseable. The App starts off ok but within a short space of time the commands (text click or ...

  • Regular
  • Plan Premium Country UK Device iPad Operating System iOS 12.5.5 Spotify Version 8.6.84.1353   My Question or Issue   During the last few weeks Spotify on iOS has become unuseab...
  • mc343
  • Visitor
  • 3132 Views
  • 18 replies
  • 0 likes
  • 3132 Views
  • 18 replies
  • 0 likes

Superuser Contribution Cannot switch off crossfade

Dear all, Can someone please help me to disable the crossfade function in spotify? I tried the normal crossfade function in the menu, and put this to zero (No effect). When skipping tracks, the music starts randomly between 1 and 30 seconds of the ne...

  • Newbie
  • Dear all, Can someone please help me to disable the crossfade function in spotify? I tried the normal crossfade function in the menu, and put this to zero (No effect). When skipping tracks, the music...
  • Dian
  • Spotify Legend
  • 3751 Views
  • 10 replies
  • 0 likes
  • 3751 Views
  • 10 replies
  • 0 likes

How can I get the AI dj feature

I updated my spotify to the latest version and I still don’t have the dj feature

  • Visitor
  • I updated my spotify to the latest version and I still don’t have the dj feature
  • Krispnclean
  • Regular
  • 1592 Views
  • 2 replies
  • 1 likes
  • 1592 Views
  • 2 replies
  • 1 likes