Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 25010 Views
  • 13 replies
  • 33 likes
  • 25010 Views
  • 13 replies
  • 33 likes

iPad won’t open to yesterday’s spot

I’m listening to an old daily podcast. Each day, I have to find that day’s episode because each day, the app opens to a random date in August, not the episode I left off with the day before. Even if I set the sort order to unplayed and “descending by...

  • Casual Listener
  • I’m listening to an old daily podcast. Each day, I have to find that day’s episode because each day, the app opens to a random date in August, not the episode I left off with the day before. Even if ...
  • ToolboxT
  • Roadie
  • 300 Views
  • 5 replies
  • 0 likes
  • 300 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone won't start playing while connecting car's bluetooth

When I had apple music - every time I was getting to my car - when the bluetooth connect - it would have start playing music automatically With spotify - it just won't do it.How can I make spotify play automatically every time my car bluetooth connec...

  • Newbie
  • When I had apple music - every time I was getting to my car - when the bluetooth connect - it would have start playing music automatically  With spotify - it just won't do it. How can I make s...
  • Jaqee
  • Newbie
  • 3317 Views
  • 2 replies
  • 0 likes
  • 3317 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify is not playing any of the playlists I made, including liked songs.

I can only play Spotify created playlists. Trying to play any songs on my Liked songs list or trying to play it with shuffle has no reaction in the app. This is the same with any other playlists that I created, but any Spotify created playlists work ...

  • Visitor
  • I can only play Spotify created playlists. Trying to play any songs on my Liked songs list or trying to play it with shuffle has no reaction in the app. This is the same with any other playlists that...
  • AlejaR
  • Moderator
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Sonos] Connect cannot set sleeptimer with iOS

Since I converted to IOS I realized a few shortcomings of the IOS-Spotify compared to the Android one. I wish to use my smart-speaker via Spotify connect and be able to set the sleeptimer to a certain time, making sure I can doze of to some nice musi...

  • Visitor
  • Since I converted to IOS I realized a few shortcomings of the IOS-Spotify compared to the Android one. I wish to use my smart-speaker via Spotify connect and be able to set the sleeptimer to a cer...
  • ZoliTeglas0801
  • Casual Listener
  • 655 Views
  • 4 replies
  • 1 likes
  • 655 Views
  • 4 replies
  • 1 likes

Album artwork is showing TWICE!?

Earlier today the album artwork was showing twice: full size and with a thumbnail at the top. Why on earth would we need to see it twice?This must be the developers bored and just trying anything at this point for the sake of it... this is the first ...

  • Roadie
  • Earlier today the album artwork was showing twice: full size and with a thumbnail at the top. Why on earth would we need to see it twice? This must be the developers bored and just trying anythi...
  • user-removed
  • Not applicable
  • 149 Views
  • 2 replies
  • 0 likes
  • 149 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot listen on Phone if listening on PC

DeviceiPhone 11Operating SystemiOS16, Win10/11, Ubuntu My Question or IssueIf I am listening to any song on a PC, I cannot start listening on my phone, I have to do it from the computer itself. This is annoying if I leave music running and want to ke...

  • Regular
  • Device iPhone 11 Operating System iOS16, Win10/11, Ubuntu   My Question or Issue If I am listening to any song on a PC, I cannot start listening on my phone, I have to do it from the compu...
  • OscarDC
  • Moderator
  • 322 Views
  • 5 replies
  • 0 likes
  • 322 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect showing 'Premium users only'

PlanFree Device(iPhone XR, Windows Desktop, Chrome Cast)Operating System(iOS 14.4, Windows 10,etc.) My Question or IssueAs the title suggests, both the desktop app and the mobile app are showing a 'Premium users only' message when attempting to use S...

  • Newbie
  • Plan Free   Device (iPhone XR, Windows Desktop, Chrome Cast) Operating System (iOS 14.4, Windows 10,etc.)   My Question or Issue As the title suggests, both the desktop app and the...
  • user-removed
  • Not applicable
  • 10594 Views
  • 17 replies
  • 5 likes
  • 10594 Views
  • 17 replies
  • 5 likes

Superuser Contribution Why is Now Playing seldom accurate?

Playing from iphone, the correct song seldom shows up on the desktop app player. It always seems to be stuck on previously played queues. Even quitting and restarting makes no difference.I even updated the desktop app this morning and the problem sti...

  • Roadie
  • Playing from iphone, the correct song seldom shows up on the desktop app player.  It always seems to be stuck on previously played queues. Even quitting and restarting makes no difference. I e...
  • Dian
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify History on mobile only shows individual tracks

PlanPremiumMy Question or IssueWhen logging what I’ve played, Spotify History/Recently Played won’t show the albums or playlists that I listened to, only showing the individual tracks. Cache has been cleared, log out has been attempted, and when sign...

  • Casual Listener
  • Plan Premium My Question or Issue When logging what I’ve played, Spotify History/Recently Played won’t show the albums or playlists that I listened to, only showing the individual tracks. Cache ha...
  • Eni
  • Moderator
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

Multiple speaker workaround

I’ve been wanting to play music through my place with Bluetooth or airplay. My internet provider has a setting on their streaming device that allows you to pair Bluetooth speakers. I can pair a Bluetooth through the tv & then when I go to the Spotify...

  • Newbie
  • I’ve been wanting to play music through my place with Bluetooth or airplay. My internet provider has a setting on their streaming device that allows you to pair Bluetooth speakers.  I can pair ...
  • 2838 Views
  • 0 replies
  • 0 likes
  • 2838 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not staying in one playlist

PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 10 It’s a bit hard to explain, but I’m having trouble with Spotify not staying in one playlist/album I’m trying to listen to. I click on a song in the playlist/album, listen to it, and...

  • Newbie
  • Plan Premium Country United States Device iPhone 12 Operating System iOS 10   It’s a bit hard to explain, but I’m having trouble with Spotify not staying in one playlist/album I’m tryin...
  • Alex
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution awful lines in serach results layout

PlanPremiumCountryItalyDeviceiPhone 13 proOperating SystemiOS 16.2 My Question or IssueHi, from some new versions of spotify up to the latest one, I have noticed that in search results, lines are shown between one song and another. I don't know if th...

  • Music Fan
  • Plan Premium Country Italy Device iPhone 13 pro Operating System iOS 16.2   My Question or Issue Hi, from some new versions of spotify up to the latest one, I have noticed that in...
  • Eni
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Bumble Integration Not Loading

Hi there, I have an issue with the loading of bumble Spotify integration for more than a year now. I have tried everything I can think of and consulted Bumble and Spotify support with no luck. Here the situation: When I tap the Spotify bumble widget,...

  • Newbie
  • ...or web login (inkognito) Deleted and recreated my Bumble account entirely Tried without VPN, with VPN, 5G, 4G, Wifi Public and Private Made sure both regions are set to Germany Tried on an e...
  • stkorn
  • Visitor
  • 816 Views
  • 1 replies
  • 0 likes
  • api
    bumble
    integration
    iOS
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different Layout/Can’t Unhide Songs

PlanFreeDeviceiPhone SEMy Question or IssueMy layout isn’t the same as my friends’. When I click a playlist, there are only little “remove” dashes that you would usually see to hide a song. These only remove it from your playlist. It won’t allow me t...

  • Visitor
  • Plan Free Device iPhone SE My Question or Issue My layout isn’t the same as my friends’. When I click a playlist, there are only little “remove” dashes that you would usually see to hide a song....
  • Eni
  • Moderator
  • 368 Views
  • 2 replies
  • 1 likes
  • 368 Views
  • 2 replies
  • 1 likes

Superuser Contribution no back button when opening podcast charts by country

PlanPremiumCountryUSADeviceiPhone 13 miniOperating SystemiOS 16.2 My Question or IssueWhen opening country charts for podcasts, a back button does not appear in the top left corner. Search > Podcasts > Podcast Charts > Podcast charts by Country > (an...

  • Newbie
  • Plan Premium Country USA Device iPhone 13 mini Operating System iOS 16.2   My Question or Issue When opening country charts for podcasts, a back button does not appear in the top left ...
  • Lyubka
  • Moderator
  • 713 Views
  • 1 replies
  • 0 likes
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Podcasts] Disable Video-Function in Podcasts

My whole family is using Spotify and they love it. But since you introduced video podcasts they watch instead of listening. As the parents we need to control the media time of the children. When they can watch whenever they want, it is becoming a pro...

  • Newbie
  • My whole family is using Spotify and they love it. But since you introduced video podcasts they watch instead of listening. As the parents we need to control the media time of the children. When they...
  • Audiobit
  • Casual Listener
  • 518 Views
  • 3 replies
  • 3 likes
  • iOS
    Podcasts
  • 518 Views
  • 3 replies
  • 3 likes

Save position in different playlists

Hi! Is it possible to save multiple playlist positions? For example: If I listen to a playlist A and switch to a playlist B. Is it possible to save the position within playlist A? Because if I switch back from B to A, I'll always have to search for m...

  • Newbie
  • Hi!   Is it possible to save multiple playlist positions? For example: If I listen to a playlist A and switch to a playlist B. Is it possible to save the position within playlist A? Because ...
  • Bold_Produce
  • Newbie
  • 2498 Views
  • 4 replies
  • 13 likes
  • 2498 Views
  • 4 replies
  • 13 likes

Superuser Contribution (iOS) Opening Spotify stops audio playback from other apps

This is only happening as of a recent update, but every time I open Spotify while playing audio in another app, Spotify stops that audio without me even pressing play on anything. Pretty aggressive. I use a number of other apps to listen to music (Nu...

  • Regular
  • This is only happening as of a recent update, but every time I open Spotify while playing audio in another app, Spotify stops that audio without me even pressing play on anything. Pretty aggressive. ...
  • dr_michael
  • Music Fan
  • 1812 Views
  • 6 replies
  • 7 likes
  • App & Features
  • 1812 Views
  • 6 replies
  • 7 likes

Playlist hidden

PlanPremiumCountryFinlandDeviceIphone 12MiniOperating SystemiOS 16.2 My Question or IssueI cant add songs to my playlist and i cant find it in my profile. I can find it when i search it up tho. Id like to add songs to my main playlist but i cant simp...

  • Visitor
  • Plan Premium Country Finland Device Iphone 12Mini Operating System iOS 16.2   My Question or Issue I cant add songs to my playlist and i cant find it in my profile. I can find it when ...
  • MateusM
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot listen to Spotify from Apple watch (with esim) no more

PlanPremiumCountrySwedenDeviceiPhone 14 Pro MaxOperating SystemPhone: iOS 16.2, Spotify version 8.8.1.397Watch: modelnr MKJ03KS/a, 9.2 (20S361) My Question or IssueSince a couple of days ago my watch does not appear as a device to stream Spotify from...

  • Regular
  • Plan Premium Country Sweden Device iPhone 14 Pro Max Operating System Phone: iOS 16.2, Spotify version 8.8.1.397 Watch: modelnr MKJ03KS/a, 9.2 (20S361)   My Question or Issue Sin...
  • AlejaR
  • Moderator
  • 855 Views
  • 6 replies
  • 0 likes
  • 855 Views
  • 6 replies
  • 0 likes