iOS 8 Support?

[glopater]

Updated to ios 8 today and Spotify crashes every time when trying to open. I have the latest version of Spotify as well. I have also reset my phone on top of deleting and reinstalling the app. Just wanted to put this up to get the issue noticed.

[user-removed]

Totally worked! Thank you so much!

[zeroherodude]

Spotify crashes on ios 8 iphone 5 and my new iphone 6. Uninstalled, Reinstalled and still crashes. Cannot open spotify with premium membership. Any suggestions?

[artmckjr]

Please help,

On my iphone the spootiffy app crashes. I have reinstalled the app muliple tome. The following info was found in my "diagnostics & usage"

{"app_name":"Spotify","app_version":"1.7.1","bundleID":"com.spotify.client","adam_id":324684580,"os_version":"iPhone OS 8.0 (12A365)","slice_uuid":"6291cc28-9a1f-35e8-acbb-eb88233ea041","share_with_app_devs":false,"build_version":"170100007","is_first_party":false,"bug_type":"109","name":"Spotify"}
Incident Identifier: 7DEB23B3-21D1-4F5A-82DE-37BFD166430E
CrashReporter Key:   0af65ec50fe0ad74a92dc711192066d7084acbec
Hardware Model:      iPhone6,1
Process:             Spotify [245]
Path:                /private/var/mobile/Containers/Bundle/Application/10AE9D2B-0303-4B11-BAC4-4F009BA6C357/Spotify.app/Spotify
Identifier:          com.spotify.client
Version:             170100007 (1.7.1)
Code Type:           ARM (Native)
Parent Process:      launchd [1]

Date/Time:           2014-09-20 16:02:05.447 -0600
Launch Time:         2014-09-20 16:01:45.281 -0600
OS Version:          iOS 8.0 (12A365)
Report Version:      105

Exception Type:  00000020
Exception Codes: 0x000000008badf00d
Highlighted Thread:  0

Application Specific Information:
com.spotify.client failed to launch in time

Elapsed total CPU time (seconds): 26.370 (user 26.370, system 0.000), 66% CPU 
Elapsed application CPU time (seconds): 19.302, 48% CPU

Thread 0 name:  Dispatch queue: com.apple.main-thread
Thread 0:
0   libsystem_c.dylib              0x376c87e8 0x376c7000 + 6120
1   libicucore.A.dylib             0x36c1e947 0x36bd3000 + 309575
2   libicucore.A.dylib             0x36c1ec0b 0x36bd3000 + 310283
3   libicucore.A.dylib             0x36bf3ab3 0x36bd3000 + 133811
4   CoreFoundation                 0x29a1aebd 0x29952000 + 822973
5   CoreFoundation                 0x29a1a927 0x29952000 + 821543
6   CoreFoundation                 0x29a19dd3 0x29952000 + 818643
7   CoreFoundation                 0x299a5579 0x29952000 + 341369
8   CoreFoundation                 0x299a511d 0x29952000 + 340253
9   CoreFoundation                 0x299a4ac7 0x29952000 + 338631
10  CoreFoundation                 0x299a480d 0x29952000 + 337933
11  CoreFoundation                 0x299b0757 0x29952000 + 386903
12  Foundation                     0x2a6ece2d 0x2a696000 + 355885
13  Foundation                     0x2a6ecddb 0x2a696000 + 355803
14  ExternalAccessory              0x2a683b93 0x2a682000 + 7059
15  Spotify                        0x00335449 0x5e000 + 2978889
16  libobjc.A.dylib                0x3712d24b 0x37125000 + 33355
17  libobjc.A.dylib                0x3712dde3 0x37125000 + 36323
18  dyld                           0x1feaac03 0x1fea9000 + 7171
19  dyld                           0x1feb4f89 0x1fea9000 + 49033
20  dyld                           0x1feb4df3 0x1fea9000 + 48627
21  dyld                           0x1feb50c9 0x1fea9000 + 49353
22  dyld                           0x1feaae3d 0x1fea9000 + 7741
23  dyld                           0x1feae3f5 0x1fea9000 + 21493
24  dyld                           0x1feaa223 0x1fea9000 + 4643
25  dyld                           0x1feaa03c 0x1fea9000 + 4156

Thread 1 name:  Dispatch queue: com.apple.libdispatch-manager
Thread 1:
0   libsystem_kernel.dylib         0x3775e2a0 0x3775d000 + 4768
1   libdispatch.dylib              0x376979fd 0x3768a000 + 55805
2   libdispatch.dylib              0x3768d31f 0x3768a000 + 13087

[eynfante]

Hello everyone,
I got an answer to this problem earlier recommending to change the language of the telephone and then change it back to the original one . When I did it it to work and I was able to open the app. Nevertheless it is not a permanent solution because now, for some reason, I am not able to open it again. I haven't restarted the phone or turned it off so I don't know why it's not working now. But is clear that the solution is only temporary. Please Spotify continue investigating to solve the problem.

Thanks!

[Buckroger]

Might try to reinstall later. But that means have to download all offline songs again!!!

[Aetherium]

Well, my app is being really retarded and I was wondering if anyone else was having this problem. It started after I had gotten the new update for Iphone, the ios8.0. I dont know what it did but the app wont even so much as load. And when it finally does it automatically closes up. Ive tried restarting the app and reinstalling it but im not sure what else to do.
Ive already backed up my phone, but its still not working properly.

It could be a bug of some sort. At least, thats what Im hoping.

[Daniel]

Moved from Android forum to ios

[Vanessanic]

The update for spotify right now isn't compatible with ios8. Is there a way to fix this or a new update by any chance ? I love spotify but if it doesn't work anymore I'm Afraid I'll have to delete the account completely .

[MiKaylaLynn]

My spotify wont open on my iphone ever since i have download the new ios 8. i have tried turning my phone on and off, deleting the app turning my phone on and back on and then dowloading it again. it wont even go to where i can sign in, it just opens and has the black screen with the spotify logo for about 5-10 seconds and then goes back to my home screen. Spotify is my life, i use it literally all the time, and i hate how its not working and i really dont want to have to stop using it- so please any help would be awesome

[Miguel_D]

Same problem here, I did the update and when the app try's to open it doesn't load and takes me back to the home screen. I've done everything, I uninstalled it, reinstalled it, I logged off from all accounts and the problem persists. I downloaded the app on another iPhone 6 and everything works great. It even works fine on my iPad. Spotify needs to figure out what's the issue and fix it. A lot of people are having this problem

[Anitaloatina]

After updating to the update for ios8 it close after some seconds from open my app.
I will delete my premium account if that's not fix it soon
Thanks

[st2323]

After upgrading to ios8 on my ipad the spotify app has stopped working!! It crashes and does nto launch. Either fix it or I am cancelling my subscription too

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@Anitaloatina wrote:
After updating to the update for ios8 it close after some seconds from open my app.
I will delete my premium account if that's not fix it soon
Thanks

---

[_dm]

I updated to iOS last week and have the same exact issue. I pay for premium so I can listen to it offline during my subway commute, but the app hasn't being launching at all for me this past week. Is Spotify aware of this issue and is there a fix for it?

[Lore4321nz]

I've tried reinstalling, rebooting phone, hard reboot. Nothing has worked since I updated to ips8. I start it and it crashes.

[Jojsaan]

I have the same problem tried every solution i found on this website and also contacted apple support nothing work! spotify make an updated app!

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Lore4321nz wrote:
I've tried reinstalling, rebooting phone, hard reboot. Nothing has worked since I updated to ips8. I start it and it crashes.

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[Idontremember]

Ever since I updated to IOS 8 my spotify just shows the opening screen. I'm getting frustrated that I can't use it at all

Heck I think you owe us a refund if this isn't fixed soon

[Pasa]

How can I stop my Spotify app from crashing and ruining my musical adventures? 😞

[Cappellucci]

the same on my iphone..! 

[mcnaugha]

Try deleting app and reinstalling... this dumps any data the app has generated/cached that it might have corrupted and gives it a fresh start. That worked for a couple of other apps that I found to be apparently allergic to iOS 8 when their vendors had said they were iOS 8 compatible.