15-04-2012 02:45 AM - edited 15-04-2012 02:45 AM
Your business model is failing, Spotify. There is way too much music going missing lately and you seem like you don't want to address it...Maybe you've been too consumed with the "Play Button" or landing the Red Hot Chili Peppers catalog to notice, but whoever is minding the store isn't doing a very good job. Albums are disappearing at a rapid rate and for those of us paying $9.99 a month for your service, this is a huge deal. I would like to be able to rely on your service as my primary source for music, but given the way you operate your business, this just isn't possible. As much as we all love discovering new music, being able to listen to old favorites is just as (if not more) important. Please work (quickly) to restore *all* of the albums that have gone missing lately and be honest with users of your service when they can expect their return. Oddly enough, your competitors don't seem to have this issue...
15-04-2012 04:36 PM
Two albums mentioned that are missing I can access, Demon Days by Gorillaz and Fat of the Land by Prodigy. This would suggest the missing albums are definetly a database error not a liscensing issue (assuming we come from the same country, I'm UK btw.
Still, this is poor service, and Spotify have yet to acknowledge ANYTHING.
15-04-2012 09:04 PM
Okay, this is seriously disconcerting. I just signed up for Premium a few days ago, specifically because of the plethora of back-catalogues available form various artists, and they're all disappearing. If this doesn't get cleared up soon, I think I'll be looking into MOG or Rdio. . .
16-04-2012 09:39 AM
16-04-2012 10:05 AM
Typical, woke up this morning, decided to have a Bowie day, and The Man Who Sold The World, Low, Station To Station, Hunky Dory... all missing!! :smileysurprised: Let's hope it really is just technical. FYI I went to the contcgt form suggested earlier in the thread and asked for someone to resopond here, looks like it worked, please could oother's do the same until we have an answer!!
16-04-2012 01:09 PM - edited 16-04-2012 02:04 PM
Good news - this has been confirmed to be a technical issue, rather than a content takedown for the most part.
This means that once we've got the right bits and pieces sorted (some complicated techy stuff) the content should mostly be restored.
We're working directly with the labels to fix it - so it shouldn't take more than a few days at most.
16-04-2012 01:19 PM
I've noticed a few of the albums are back (some of the Daft Punk and M83 - Hurry Up We're Dreaming). Although one thing that is strange is that you can't play them on mobile, only desktop (only tried M83 though). I'm sure that'll be all worked out when everything is fixed.