Music Chat

[Rorey]

Hi guys, 

If you've seen either

- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)

- different artists in the same Artist Page

- incorrect cover arts

- incorrect artists biograpy

or

- a track or album that isn't playing correctly (i.e. a song only playing one second of music)

Then you can report the error using our Contact Form.  Once there, perform the following steps: 

1. 1. Go to our contact form. 

   Step1: "Give Spotify feedback about something"

   

   Step 2: "Report broken songs" or "Report innacurate song information"

   

   Step 3: Send question! 

   Be sure to include all Spotify URI's in the body of the message!  

After contacting us, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider.  We will update our database with the correct information as soon as the label or aggregator has sent us an update with the correct data.    

Cheers, 

[elpine]

Ok,I understood.The Report is on the way.

Greets

[jaknudsen]

I'm not getting those options:

[elpine]

Yes,I think that "Report a problem with a track" is the same.Write (Copy and Paste the Spotify URL) the data of the Song/Album and send it.That would have to be enough,i think...

Greets

[Jamie21]

Why do the reported information errors never get fixed?

For example: Case #: 345293 and #: 294241 which I reported in March, and have still not changed. They weren't even difficult issues to resolve, I sent the iTunes and Amazon links when I reported for you to see as well.

[LeighMarble]

I am an artist on Spotify, and you have credited one of my albums to a different musician.

I have filled out your Contact Form. I have also contacted my aggregator, who have informed you of the situation several times now over the last two months. Your listing remains incorrect.

Please advise what I am to do next, besides pull my album off of Spotify.

Sincerely,

Leigh Marble

http://www.leighmarble.com/

[hpguru Community Veteran]

Hey Artist,

Just contact to Spotify via Contact form, they pass this information to Content team.

Spoiler

However, there is email for this, but I can't publish it. So just use Contact form.

Spotify can you please improve this reporting system to Spotify inside program??

[LeighMarble]

Yes, as I mentioned, I already contacted Spotify through their Contact form. And I had alerted my content provider/aggregator about this going back two months now. They have been trying to get Spotify to correct their metadata.

For more details on this story, please see this thread.

Thank you,

Leigh

[hpguru Community Veteran]

I think that main problem is that Spotify does not care. You can feel it by asking where is reporting system for content?

As I know, Spotify does not change meta data itself. Record label can change it by resending content with right meta data.

[fn]

Hello,

I've written about my name being misspelled on a track for a compilation album. The track seems to be very popular, so that pretty much sucks.

I just want to make sure my request got through, because the response I received seemed like Spotify isn't going to do anything about it:

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