Newcomers and Contribution

Showing results for 
Search instead for 
Do you mean 
Reply
Music Fan
13BASEBALL
Posts: 1
Registered: ‎25-12-2012
Accepted Solution

REDEEM SPOTIFY CARDS

WE HAVE REDEEM 2 SPOTIFY CARDS BUT ITS ONLY GIVING ME 3 MONTHS SHOULD BE 6 MONTHS. HELP PLEASE?

Peter
Posts: 46,465
Kudos: 12,774
Solutions: 3,490
Registered: ‎03-07-2012

Re: REDEEM SPOTIFY CARDS

Are you sure you are redeeming the correct subscription? 

A 3 month premium gift card (not ecard) can be claimed for 3 months premium or 6 months unlimited or used for downloads.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Concert Regular
Cpando1
Posts: 4
Registered: ‎31-01-2013

Re: REDEEM SPOTIFY CARDS

How do I change from unlimited back to premium
Peter
Posts: 46,465
Kudos: 12,774
Solutions: 3,490
Registered: ‎03-07-2012

Re: REDEEM SPOTIFY CARDS


Cpando1 wrote:
How do I change from unlimited back to premium

Hey! Welcome to the community :) 

 

It depends on your payment method. 

If you are on a rolling monthly payment, you can alter your subscription easily from your online subscriptions pages.

If you pay by gift or eCards, it might not be possible to change until the end of your current term, however I could be wrong. Check on your subscription pages and it will tell you.

 

If you have any issues, get in touch with the Spotify payments team using the online contact form.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Concert Regular
Cpando1
Posts: 4
Registered: ‎31-01-2013

Re: REDEEM SPOTIFY CARDS

Thanks everyone for the help I'm sorted
Announcements
Rock Star Program
Want to be a Rock Star?
Read about our Rock Star Program.

Beta test Spotify for iOS
Hi there.
Would you like a chance to beta test upcoming versions of Spotify for iOS? If the answer is a resounding "yes!" then please click here to read more.

Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.