Spotify Announcements

[Richard]

Hey everyone,

We're currently re-encoding a few tracks in our catalogue in order to make your listening experience even better. This means taking out some of the glitches and generally making things sound nicer. Some of the catalogue had to undergo this process a few weeks ago so now we're just finishing off the job.

This should only take a few days to do but during this time some of the tracks in your playlists will be resynced automatically. If you sync over WiFi, this will just happen in the background as usual. Mostly likely, you won't even notice. 

Importantly, it won't be all of your tracks at the same time. And each affected track will only need to be resynced once.

We're very sorry about the inconvenience that this will cause. But like getting your legs waxed, it'll only hurt for a moment and things should be much smoother afterwards.

If you experience de-syncing that doesn't match the above, then that will be because of something else. Be sure to let us know or check for other similar posts in the Community.

Thanks.

[hpguru Community Veteran]

Hello Richard, but what improvements?

Better quality?

Lossless streaming?

New option to Settings?

I like those announcements, but please add more details!

Thank you.

[hixol]

Richard - what's happening to the radio problems I reported last week please? - Keith 

[Richard]

hpguru - this is to re-encode some tracks that might have audio glitches. It should make things like gapless playback sound even better.

hixol - I'm not sure which report you are referring to. Have you posted elsewhere on the Community? I can't see any other posts from you.

[Cullydk]

Hi Richard,

The improvements, could that be casuing my mobil playlist to be acting up on my mobil ( HTC desire with Premium account ). have over 7000 tracks. in my playlist... the last five CDs could not be updated to my mobil this morning... cleared cache, and reinstalled Spotify, no joy...has only sync 900 tracks after 20 mintues...

regards

Patrick

Ps... thanks for a great service and music program..

[Richard]

Hey Cully, welcome to the Community.

The improvements should only mean you have to resync some tracks once again. I'm not sure what's happening in your case - you should only be able to sync 3,333 songs from Spotify to a single device anyway.

It might be worth starting a new thread on this issue over in the Android board to help get further support.

[krikelin]

A system that forces the users to recreate data themselves when adding new functionality is not a good system. Why must a top-class company Spotify force their users to resync their library when they're updating their systems - it would like Microsoft would say "Please copy your important data to external drives as we must delete your files in order to apply the security path #XXXX", it would be a suicide in business. I expect Spotify have programmers that can make updates without having to alter for the users....

Really bad, a big shame. If Google deleted your e-mails every time they update G-mail would not longer use it and it would be a enormous badwill to Google.. I assume this can damage the image for Spotify too...

[Cullydk]

HI again Richard

thanks.. .and thanks for you answer...I dont have the tracks on my mobil ( my mistake ) I have the playlists I make on the desktop, on the mobil.... and stream them... all back up and running....

[hpguru Community Veteran]

Thank you Richard! Have a nice day.

[pharmdeb]

IT WAS NEVER STATED THERE WAS A LIMIT TO NO OF SONGS CAN SYNC TO A DEVIVCE