Please ramp up your development processes so that you can actually deliver ideas, that you accept and plan to implement, in a reasonable amount of time.
Right now there are a large number of ideas that have been accepted and have the status "Watch this space" (which I assumed to mean this is being worked on and will be delivered shortly) and "Under Consideration" (which I assumed to mean we are investigating this with a view to implementing it), but have been outstanding for a long time.
Number of ideas marked as "Watch this space" - 3
2 of these ideas are over 6 months old.
Number of ideas marked as "Under Consideration" - 40
32 of these ideas are over 6 months old.
It's hard to understand what the hold up is. It can't be that all of the 43 ideas mentioned above are so complex that they will all take longer than 6 months to implement, so there must be some other bureaucratic or organisational problem with the way you are working at Spotify. Anyway, things need to change. At the moment you are failing to respond to customer requests with anything other than reassurances from support staff here in the community forum. You have failed to deliver any of the 35 ideas that were given the status "Watch this space" or "Under consideration" more than 6 months ago.
*** It's going to be supremely ironic when this idea gets marked as "Not Implementable" ;-) ***
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