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Topics with Label: iphone

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27548 Views
  • 13 replies
  • 33 likes
  • 27548 Views
  • 13 replies
  • 33 likes

Solved!!Superuser Contribution iOS 16 Spotify widget not loading (black)

I have added the Spotify widget to my Home Screen and it was perfect for a few days but then it went black and never loaded. I have rebooted my phone, logged out and in as well as reinstalling the app. Nothing works. I hope this can get fixed. Thanks...

96FF8BD7-DD3F-4904-A1E8-17094408F190.jpeg
  • Casual Listener
  • ...pp. Nothing works. I hope this can get fixed. Thanks   Plan Premium Country England Device iPhone 11  
  • lozaniliyanov
  • Visitor
  • 29316 Views
  • 40 replies
  • 2 likes
  • iOS
    iOS 16
    iphone
    Widget
  • 29316 Views
  • 40 replies
  • 2 likes

Stuttering on FIRST scroll in playlist with 120hz iPhone

Listen, if I'm the only one that can see this then I will shut up, but it has been an issue ever since the iPhones got 120hz screens. In fact, if I limit my phone 60hz the issue goes away! But here is the issue I'm seeing:Lets say I go to the 'Countr...

  • Newbie
  • Listen, if I'm the only one that can see this then I will shut up, but it has been an issue ever since the iPhones got 120hz screens. In fact, if I limit my phone 60hz the issue goes away! But here i...
  • lunarephemera
  • Newbie
  • 763 Views
  • 6 replies
  • 2 likes
  • cover
    iOS
    iphone
    Optimization
    Scroll
    stutter
    stuttering
  • 763 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify stops playing on iPhone when screen is locked

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1   My Question or Issue:  When I press play on a song and lock my screen (when I go r...
  • MihailY
  • Moderator
  • 8563 Views
  • 12 replies
  • 3 likes
  • iphone
    support
  • 8563 Views
  • 12 replies
  • 3 likes

Superuser Contribution Downloaded songs skipping in playlist

I am a premium user and recently noticed on my downloaded playlists Spotify will skip downloaded songs. I know this is happening because you will see the song or album artwork for a brief second before going to next song. If you view the playlist and...

  • Regular
  • I am a premium user and recently noticed on my downloaded playlists Spotify will skip downloaded songs.  I know this is happening because you will see the song or album artwork for a brief secon...
  • Landon21m
  • Casual Listener
  • 3401 Views
  • 6 replies
  • 1 likes
  • downloaded playlist
    iphone
    skipping
  • 3401 Views
  • 6 replies
  • 1 likes

Solved!! Google maps integration not working on iPhone 7

PlanFree/PremiumCountry Device(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe last week or so the Spotify controls haven’t been working on google maps. It just comes u...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The l...
  • GallyAnns21
  • Casual Listener
  • 5011 Views
  • 6 replies
  • 4 likes
  • google maps integration
    iphone
    Spotify controls
  • 5011 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution CarPlay does not list all artists when iPhone is connected

PlanPremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS 15.2.1 My Question or IssueWhen I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not all of my artists are listed, regardless of whether I follow them. I can see t...

  • Regular
  • Plan Premium Country USA Device iPhone 12 Mini Operating System iOS 15.2.1   My Question or Issue When I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not a...
  • stinneeto
  • Visitor
  • 11696 Views
  • 69 replies
  • 4 likes
  • Carplay
    iphone
    Subaru
  • 11696 Views
  • 69 replies
  • 4 likes

Superuser Contribution Pauses podcast when using Google Maps

PlanFree/PremiumCountry Device(iPhone XS)Operating System(iOS 10) My Question or IssueAny time I’m navigating with Google Maps, Spotify pauses podcasts every time the navigator voice speaks.

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone XS) Operating System (iOS 10)   My Question or Issue Any time I’m navigating with Google Maps, Spotify pauses podcasts every time the n...
  • noelopezvargas
  • Visitor
  • 6380 Views
  • 3 replies
  • 1 likes
  • google maps
    iOS
    iphone
    pausing
    Podcasts
  • 6380 Views
  • 3 replies
  • 1 likes

Superuser Contribution iPhone showing music playback when Spotify app is closed/casting to streaming devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been doing a lot of digging and can't find any information on this, so I figured I would...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've b...
  • mrxindc
  • Newbie
  • 4001 Views
  • 15 replies
  • 3 likes
  • Casting
    google
    iphone
    Nest
  • 4001 Views
  • 15 replies
  • 3 likes

Superuser Contribution some artist or album names in Japanese characters for no reason

CountryGermany Device(iPhone 12 pro)Operating System(iOS 16.6, problem existed in older ver. already) My Question or IssueSometimes artist or album names are displayed in Japanese characters (katakana). These are NOT Japanese artists in general. I do...

  • Casual Listener
  • Country Germany Device (iPhone 12 pro) Operating System (iOS 16.6, problem existed in older ver. already)   My Question or Issue Sometimes artist or album names are displayed in J...
  • Eni
  • Moderator
  • 440 Views
  • 8 replies
  • 0 likes
  • App
    iphone
    Japanese
    katakana
  • 440 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why Spotify app not downloading in iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, Canda Feedback SurveyWhen I am trying to download the Spotify app, it's not clickable....

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue H...
  • Alex
  • Spotify Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • iphone
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't able to add songs in my Spotify playlist?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I want to add more songs in my Spotify app playlist from my iPhone but when I am...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • Yordan
  • Moderator
  • 234 Views
  • 2 replies
  • 0 likes
  • iphone
  • 234 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family working on PC, but not on iPhone

PlanPremium FamilyCountryNorwayDeviceiPhone 14 pro maxOperating System My Question or IssueI pay for Premium Family and have two other familiy members signed in. One keeps getting the attached error message when attempting to run Spotify on his iPhon...

  • Newbie
  • Plan Premium Family Country Norway Device iPhone 14 pro max Operating System   My Question or Issue I pay for Premium Family and have two other familiy members signed in. One keeps g...
  • Joan
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • iphone
    Your last payment didn't work
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different font style on some of my playlists

PlanPremiumCountryUSDeviceiPhone 13 Pro Operating SystemiOS 15.1.1 My Question or IssueOn a couple of my playlists, even ones with emojis with “+” & “=“ signs; I see a weird spaced out text font style which happened yesterday night when I first opene...

  • Visitor
  • Plan Premium Country US Device iPhone 13 Pro  Operating System iOS 15.1.1    My Question or Issue On a couple of my playlists, even ones with emojis with “+” & “=“ s...
  • chunnn
  • Visitor
  • 1284 Views
  • 2 replies
  • 0 likes
  • font size
    font style
    iOS
    iphone
  • 1284 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mobile App Glitches Won't Stop

PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...

  • Casual Listener
  • Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1)   My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash i...
  • MihailY
  • Moderator
  • 1885 Views
  • 3 replies
  • 1 likes
  • iphone
    March 2023
    mobile app crashes
  • 1885 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Favorites on the iPhone have a different order than on the PC

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10).I created the list of my favorite songs (about 400 songs). The sorgs order was correct at the beggining. But after the week or more I checked t...

  • Casual Listener
  • I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10). I created the list of my favorite songs (about 400 songs). The sorgs order was correct a...
  • mikekuzm
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • Favorite Songs
    iphone
    order
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify iPhone not able to connect to spotify group

PlanPremiumCountryNLDeviceiPhone 13Operating SystemiOS 16.1.1 (but also on 15.x)My Question or IssueSince a few iphone app versions, the iphone app refuses to connect to a chromecast speaker group. It does connect to the individual chromecasts. The g...

  • Casual Listener
  • Plan Premium Country NL Device iPhone 13 Operating System iOS 16.1.1 (but also on 15.x) My Question or Issue Since a few iphone app versions, the iphone app refuses to connect to a c...
  • OscarDC
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • iphone
    speaker groups
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashes in Car on First Song

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.2 My Question or IssueLately, Spotify has started crashing in my car. I download music ahead of time so everything I play is already on my phone and I connect through Bluetooth to my car. I...

  • Visitor
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.2   My Question or Issue Lately, Spotify has started crashing in my car. I download music ahead of time so e...
  • OscarDC
  • Moderator
  • 2683 Views
  • 10 replies
  • 1 likes
  • bluetooth
    Car
    iphone
  • 2683 Views
  • 10 replies
  • 1 likes

Superuser Contribution Group session doesn't work on my bluetooth adapter

PlanPremiumCountryFranceDevice(Iphone 12)Operating System(iOS 16, Spotify V 8.7.68) My Question or IssueMy question is simple, why can't I create a group session with my bluetooth adapter ?I don't understand because few month ago it worked perfectly ...

  • Casual Listener
  • Plan Premium Country France Device (Iphone 12) Operating System (iOS 16, Spotify V 8.7.68)   My Question or Issue My question is simple, why can't I create a group session with my b...
  • OscarDC
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • iOS
    iphone
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

  • Casual Listener
  • my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. a...
  • MihailY
  • Moderator
  • 591 Views
  • 1 replies
  • 0 likes
  • gramofon
    iOS
    iphone
  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone died, spotify auto logged out, music deleted. Happens every time.

Plan:PremiumUsa, Delaware DeviceApple IPhone 11 Pro MaxOperating SystemLatest IOS Attempted solutions to fix the problem:Logging out and logging back indeleting Spotify and re downloading Spotifytrying Spotify betareseting all Spotify settingsclearin...

  • Casual Listener
  • Plan: Premium Usa, Delaware   Device Apple IPhone 11 Pro Max Operating System Latest IOS  Attempted solutions to fix the problem: Logging out and logging back in deleting S...
  • Elena
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    devices
    iphone
    Premium
  • 248 Views
  • 1 replies
  • 0 likes