After the latest update of Spotify (1-2 weeks ago) the search function only works from time to time. Works on iPhone but not on laptop with Win 7.
What to do?
Could you try a clean reinstallation and let us know if that makes any difference?
Been too lazy to do that 🙂
But I logged out and in again and that did the trick this time!
Desktop, Win 7 , use Spotify ever couple days. Today Search and Browse will not work for me. Everything else works. I tried logging out and in again. Still the same problem.
My spotify can't serch too!(last ver)
I logout and login.
But it still can't work!
So I decided deldete last ver and reinstall(old ver)!
My spotify can serch!!:O
Last ver spotify software have problems!
I have been having the same issue. For about a week now. Seems like people have been having this issue since February, and there is still no fix yet? I find this very frustrating, considering I pay monthly, and the browse feature is the real reason for doing so.
What gives, Spotify? Almost two months and no solution has been provided other than a 'clean uninstall' which I have tried about 5 times now. Seems rather rediculous to me.
This is unfortunately an issue that we're seeing for a small number of users. We have investigated and attempted to reproduce the issue using the information that you've provided us with. So far, without success.
We'd love to fix this issue once and for all but in order to do that, we need your help! Could you guys tell us which version of Spotify you're using and which operating system you're running. The version can be found in the about box which in turn can be found in the menu. Just clicking it should copy it to the clip board. This information is very useful for us in the process of tracking this (and other) issue (s) down!
If you remember what steps you took just before you noticed the issue, that information would also be appreciated.
Thanks in advance!
It´s working for me
The search feature is no longer working for me once updating Spotify. OS: Win 7 SP1 64 bit, Spotify version: 0.9.8.296.g91f68827
I upgraded to the new version last week. The search button only works in the first time after I login. Then it becomes unresponsive. Not what you would expect from a paid service.
Also the new scroll bar for the centre pane is difficult to see and select! It's thin and almost the same color as its surroundings.
@michalisg
@user-removed wrote:This is unfortunately an issue that we're seeing for a small number of users. We have investigated and attempted to reproduce the issue using the information that you've provided us with. So far, without success. We'd love to fix this issue once and for all but in order to do that, we need your help! Could you guys tell us which version of Spotify you're using and which operating system you're running. The version can be found in the about box which in turn can be found in the menu. Just clicking it should copy it to the clip board. This information is very useful for us in the process of tracking this (and other) issue (s) down! If you remember what steps you took just before you noticed the issue, that information would also be appreciated. Thanks in advance!
I'm using version 0.9.8.296.g91f68827 with Windows XP. THe seacrh function continues not to work with the new version. The steps I took before it stopped working was downloading the new version, and that is all.
I'm premium member. I see the charges every month on my visa. With whatever upgrade just happened from your end, my search function will not work. I'm using an Android. Everything else works but search - which is the point of premium. I can't type anything into the search field. I only see the blue paste arrow and it will not input text in this field. It does input text if I try creating a playlist - but I can't add to this new empty playlist because I can't bring up search! YES, I have cleared the cache, cleared the data, uninstalled spotify 3 times now on my phone.
I'm very close to cancelling my spotify membership completely if this issue is not addressed.
Please help,
R
ps - version on my android says 0.7.9.1170
I'm on Version 0.9.8.296.g91f68827
The problem started after upgrading from the previous version.
My operating system is Windows 7 Enterprise with Service Pack 1
I have version 0.9.8.296.g91f68827. I use windows vista.
I recently installed the "latest" version, the first time I used the search function it didn't work.
This is highly annoying. I pay £9.99 monthly for this service. I expect it to work.
I'm having the same issue, nothing happens when I type in the search box. I'm running OS X Mavericks. I'm using Spotify version 0.9.8.296.g91f68827, which I assume is the most recent since I installed it a few days ago...
Anyway, here is what I know I did before the issue appeared. I was running Spotify using my own (free) account. Everything was working. Then I logged out, and logged in again, this time using my wife's paid account. Now suddenly, the search box is broken. Simply restarting Spotify doesn't work. Havn't tried a complete reinstall yet, but that would obviously not be a solution if I had to repeat the procedure for every time I want to switch between my wife's account and my own.
Incidentally, there is a little workaround which at least got me running. Go to the "Radio" page and create a new station. A new search box appears, and this one works... Once the station is running you can click on the artist name and you'll arrive at the artist page.
Same problem and I am also a premium user. ---> Windows 8. Spotify 0.9.8.296.g91f68827
I can type on the search field but hitting enter will not make any difference at all. It is very, very frustrating. I have quite a lot of playlists to draw from, but without freedom of search for such long time, this is getting ugly.
This problem has been identified as an error in the 0.9.8.296 client and should have been mitigated as of last week.
If you're still experiencing the problem, please restart your client. This should make the Spotify client start with a new and updated version of the search component.
It worked when I restarted Spotify. Thank you.
For critical issues like this, we should receive a message or something instead of forcing the user to investigate.
I have had this problem for a couple of weeks on my Windows 7 64 bit laptop. I have un-installed and re-installed several times and downloaded the only version I can get to on the Spotify website.
However, I still have Version 0.9.8.296.g91f68827 and cannot search for anything.
Can you please advise why I have this problem, just on this laptop, and not on my Windows 8 tablet which is running the same version?
I read some of these replies - glad to hear this problem is fixed for some. But it's still not working on my android charge. Just uninstalled and reinstalled AGAIN today. Nope, same problem. I'm due for an android upgrade soon so hopefully that will solve the problem. Still very aggravating. Spotify should fix this. I like the workaround idea to go into the Radio feature first, but alas, that doesn't help me. My phone still won't bring up the keyboard screen to type anything when I hit search either from search or from the Radio search. My phone used to work just fine w Spotify. Spotify made changes and now it won't.
I have come up with my own workaround and have gotten it to input search terms: I hit the X button at the end of the search box at just the right random angle. Press down on it with just the right random pressure. Blink, hold my breath then I close out spotify and reopen it really really quickly before it remembers it doesn't want to search anymore on this phone. throw in some colorful mumbled words at Spotify, hit the search button and sometimes, not always but sometimes when I go into the search box again, the keyboard screen... magically pops up! Looks different than usual btw (maybe Spotify has a problem integrating the Android Swype screen vs the normal text screen, who knows, I've tried both. Sometimes it's asked my about text input method.) Then when I type text I have to hope I'm hitting the letters correctly because I can't actually SEE them in the search field because it's no longer typing black letters onto a white gray field but black letters onto a dark gray black field. If I'm lucky, some band or song names will pop up...
All so simple!
Running free version 0.9.8.296.g91f68827 on Windows 8. The search bar has not worked for me ever since I restarted Spotify to get the latest update. I have tried to close and restart the client without noticing any change. Are people still having this issue?
This worked.
Thanks, champ
It hasn't worked for me. Still no search capability. Close to closing account as it doesn't work on the computer I use most.
Same here, typing something into the search box brings alternatives, but when I click someting I get an empty page and nothing happens.
Browze doesn't work either, the load circle freezes and nothing happens. If I recall correctly, the browse function has not worked in about two months. The search function broke after the update (new looks).
Running on Windows 7, premium account, have logged out and back in, have reinstalled several times (which btw I had to do in safe mode due to error 17), have the latest version of Spofity.. The web player works fine, no problems whatsoever.
Highly annoying, please help.
..And to add, discover and radio tabs don't work either. By clicking the radio button I get an empty white page, and with discover I have the same problem than with browse, the load circle freezes and nothing happens.
EDIT: with browse and discover, there is an empty page but there are links that I am able to click. By clicking them get a a list of songs or a playlist etc..
I have also updated Adobe flash to the latest version, but it didn't help.
EDIT 2: Notifications do not show up either, just an empty white space.
