topic Re: Not pausing podcast during ads in Other (Podcasts, Partners, etc.)

Not pausing podcast during ads

zenitix — Tue, 19 Sep 2023 18:15:30 GMT

This problem just showed up and now keeps happening, where the ad spots will start and while the ad is going the podcast will continue in the background without the ability to pause it or return the podcast video view. It's incrediblely annoying and makes it so I can't hear either because both the ad and podcast are playing over each other. Trying to pause just pauses the ad and the podcast will continue without the ability to see it, so if I want to watch a video podcast I have to wait for the ads to finish and then go back to the spot where the ads started. Even worse is if I go to far back it will count the ad spot again and start this whole annoying thing over again and I have to listen to more un-intelligible ads and skip backwards again. To make the farse even funnier, the podcast I'm trying to watch is one with video exclusively on Spotify.

This happened on the windows 11 desktop app.

Ad playing over podcast, cannot stop podcast audio

discodelphia — Tue, 19 Sep 2023 17:13:47 GMT

Plan

Premium

Country

USA

Device

Macbook Pro 2021

Operating System

OS 13.2.1

Spotify Version

Spotify for macOS (Apple Silicon)
1.2.20.1216.ge7a7b92f

My Question or Issue

When i play a podcast today (after updating), an ad will begin to play (which should be barred on Premium or have user controls). The podcast continues to play in the background, but hitting pause/stop only pauses the ad, not the podcast. The only way to stop the podcast is to quit the app.

Note: this podcast has video, the ads have graphics/info in the now playing section. This happens regardless if hardware acceleration is off or on, and if the Now Playing section settings are off or on. This happens on multiple episodes.

Re: Not pausing podcast during ads

TheyCallMeAni — Wed, 20 Sep 2023 07:23:49 GMT

I'm having this same problem, just one thing to try to help. Mine let's me pause the ad and you can drag the bar to the end and unpause to skip the ad, still so annoying

Re: Not pausing podcast during ads

MihailY — Wed, 20 Sep 2023 07:49:58 GMT

Hey @zenitix,

Thanks for reaching out about this in the Community.

Can you send us a link to the podcast episode(s) where this is happening? If possible, also send a short screen/audio recording of the behavior, so we can investigate on our end.

In the meantime, if you have another device, try playing the podcast there and see if the issue persists.

Keep us posted.

Re: Not pausing podcast during ads

Roxsonixx — Wed, 20 Sep 2023 12:18:12 GMT

This is happening to me too, on Android. Ads are playing on top of podcast content instead of pausing the content like normal.

Re: Not pausing podcast during ads

zenitix — Wed, 20 Sep 2023 18:24:33 GMT

The podcast is Distractable and I have attached a video of the behavior, it's really easy to replicate. The clip doesn't show the podcast video because the app has anti-recording code to prevent piracy, but the important part is more the sound anyway. I had to compress the clip like crazy so I could attach it cause this website won't let me send file larger than 8mb and wouldn't accept the clip as a .mkv. I'm also putting a google drive link to a different clip here as an mkv that isn't compressed to **bleep**.

Re: Not pausing podcast during ads

ermpm8 — Wed, 20 Sep 2023 19:18:48 GMT

Same here, on android. Definitely not any specific podcast. It's happening any time one of these obnoxious ads plays.

Re: Not pausing podcast during ads

zenitix — Wed, 20 Sep 2023 21:16:44 GMT

The podcast is Distractable and here is a clip of the behavior.

I tried replying to this comment once before with an attachment of a clip but this site doesn't allow .mkv files or attachments over 8mb, and doesn't even allow attachments on posts without verified emails even though mine should be and I've had premium before and the resend verify email button does nothing. Like is this whole **bleep**ing site programed by **bleep**ing monkeys, nothing in this piece**bleep** community site works either, did all the programmers quit because none of these**bleep** problems happened before.

Ads and Podcasts playing at the same time

Oofis — Wed, 20 Sep 2023 22:28:30 GMT

Whenever I get to a ad spot on a podcast it plays the ad like normal then the audio from the podcast starts playing at the same time as the ad, it doesn't do this with music though I have a Premium account, and it doesn't do this on my phone or the browser version though I do have a adblocker and that could be why. It allows me to skip through the ad to the end but usually there's more than one ad so I have to skip two or three more times to get back to the podcast, also sometimes I need to rewind it back to where I was and if I go too far back and the ad plays again the problem ensues, this started a few days ago and wont seem to stop.

I have tried clearing my cache multiple times and clearing my temp files on my computer as well as a clean uninstall/reinstall of the Spotify app itself and nothing has worked.

I saw and similar post about this problem but with no solution.

Post:https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Not-pausing-podcast-during-ads/td-p/5638544

I'm on PC using the desktop app on windows 10.

Re: Not pausing podcast during ads

Oofis — Wed, 20 Sep 2023 22:30:47 GMT

exact same thing happening to me cant find any fixes real annoying

Re: Not pausing podcast during ads

SADGSUKS — Wed, 20 Sep 2023 23:20:18 GMT

Yo, same here. S23+ across my lists..

Re: Not pausing podcast during ads

SADGSUKS — Wed, 20 Sep 2023 23:21:17 GMT

That's not my pro pic!! lol

Re: Not pausing podcast during ads

MihailY — Thu, 21 Sep 2023 11:43:47 GMT

Hey folks,

Thanks for letting us know.

If you haven't already, please share the following:

The model, OS version and Spotify version of the device(s) this is happening on.
The troubleshooting steps you've tried so far.
If possible, a video of the issue.

Once we have this info, we can relay it to the right team.

Thanks!

Re: Not pausing podcast during ads

croobz — Thu, 21 Sep 2023 12:44:35 GMT

Following this as I'm having the same issue! I can deal with the ads, but not when they play at the same time as the podcast. Then, when you skip them or they are over, the podcast rewinds to where it would pick up after the ads.

Re: Not pausing podcast during ads

Nerdtality — Thu, 21 Sep 2023 14:04:54 GMT

Same here, keeps doing this.

Re: Not pausing podcast during ads

SADGSUKS — Thu, 21 Sep 2023 15:48:57 GMT

8.8.70.532

3rd Party ads playing over the top of content.

Gibborila — Thu, 21 Sep 2023 17:32:18 GMT

It's as simple as it sounds but very frustrating, I like to listen to the JRE podcast and until recently either through updating my phone to a Pixel 7a or a Spotify update ads are playing over content. Typically the 3rd party ad will pause the podcast, play, then continue where it left off. Now the ad will just start while the podcast continues in the background making it impossible to hear as they talk over each other.

Plan

Premium

Country

United kingdom

Device

Google pixel 7a

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Re: Not pausing podcast during ads

Dysfunktional — Thu, 21 Sep 2023 21:26:53 GMT

Happening to both devices I listed on.

The model, OS version and Spotify version of the device(s) this is happening on.
1. Custom built Windows 11 desktop, Version 22H2, Spotify for Windows (64 bit)
1.2.20.1216.ge7a7b92f
2. Pixel 6 Pro, Android 13 (fully up to date), App Version 8.8.70.532
The troubleshooting steps you've tried so far.
Exiting out of the app and re-opening. This goes right back to the advertisement.
Skipping past the advertisement (Since I'm a pro subscriber) gets past the advertisement and I am able to see podcast video again.
If possible, a video of the issue.

Re: Not pausing podcast during ads

Oofis — Thu, 21 Sep 2023 21:43:15 GMT

Spotify for Windows (64 bit)
1.2.20.1216.ge7a7b92f

like I said I tried clearing my cache multiple times and restarts and temp files and clean uninstalls and reinstalls and nothing works for the app, it works fine on a browser but I have a ad blocker so I've just been using that for podcasts and the app for music, it happens on any podcast I've tried and some have videos and some don't

Re: Not pausing podcast during ads

Akbadazz — Thu, 21 Sep 2023 22:21:29 GMT

Same problem. It's all podcasts.

S21

SM-G998U

Spotify version 8.8.70.532

One UI version 5.1

Android 13

Andrew