topic Re: Crossfade suddenly skips to next song in Other (Podcasts, Partners, etc.)

Crossfade suddenly skips to next song

americancooki — Mon, 28 Aug 2023 19:52:40 GMT

Plan

Premium

Country

Germany

Device

OnePlus Nord2 5G (DN2103_11_F.46)

Operating System

Android 13 - OxygenOS 13.0

App Version

8.8.64.554

My Issue

When I'm listening with crossfade on, it isn't crossfading at all but straight skipping to the next song x seconds before the previous song ends.

I guess x is the time set in the crossfade setting.

This occurs, when I'm listening from the play queue and also with the first song in a playlist. I can't say for sure it's happening with every song change after the first in the playlist or e.g. albums.

Re: Crossfade suddenly skips to next song

FireBird_12 — Tue, 29 Aug 2023 05:44:02 GMT

Been facing the same issue, Happens for every song. Instead of cross-fading for like the set amount of time, it skips the said amount of time.

For example, If cross fade is set to 10 seconds .

Expected behaviour - Next song slowly starts to fade in when the current song only has 10 seconds left.

Actual Behaviour - Current song is completely cut off when it has 10 seconds remaining and the next one begins.

Re: Crossfade suddenly skips to next song

Yordan — Tue, 29 Aug 2023 08:48:29 GMT

Hey folks,

Interesting. Could you share a short screen recording which captures this behavior in action? The following info would also be greatly appreciated @FireBird_12:

Your device's make, model and OS version.
The version of Spotify you're running.
The troubleshooting you've tried so far.

If you haven't already, try logging out and signing back in to your account as this triggers a refresh of the app that may help here. It's also worth performing a clean reinstall of the app by following the steps here.

We'll be on the lookout for your replies. Cheers!

Re: Crossfade suddenly skips to next song

FireBird_12 — Wed, 30 Aug 2023 05:25:38 GMT

Hi, a clean reinstall of the app fixed this.

Device

Samsung s23 ultra

One Ui 5.1 (Android 13)

Spotify Version

8.8.64.554

Re: Crossfade suddenly skips to next song

americancooki — Wed, 30 Aug 2023 16:26:43 GMT

Hi,

First of all: I figured out that this bug just occurs on my device, when I listen to the first song of my favorite songs list and not with other playlists. But still it is happening to every song in my queue.

Here is a screen record (was too big to attach it directly):

https://drive.google.com/file/d/1H59MI5Ps_tCjNU7f85WP8NpulONVC4qL/view?usp=drivesdk

After this record I tried to log out and in again but this didn't fix the problem. Right now I will not perform a clean reinstall because of the bad internet connection where I am at right now, so I want to keep my downloads available for now 😉

Edit: Changed link to Google Drive.

Re: Crossfade suddenly skips to next song

Yordan — Wed, 30 Aug 2023 10:21:01 GMT

Thanks for the updates folks!

@americancooki, I'm unable to open the link you've sent, so I can't access the screen recording, I'm afraid. Would you mind uploading it to Google Drive instead and sharing it again? Just make sure the file is accessible by anyone with the link.

Take care!

Re: Crossfade suddenly skips to next song

FireBird_12 — Wed, 30 Aug 2023 13:58:58 GMT

Issue seems to be only occuring for 1st song in the liked songs list now, I've attached a screen recording below.

Hold back tears is the first song in my liked songs, i set the cross fade to 12 seconds, the current song (hold back tears) is abruptly cut off when 12 seconds are remaining and the next songs starts playing.

Re: Crossfade suddenly skips to next song

Yordan — Thu, 31 Aug 2023 08:33:17 GMT

Thank you for your cooperation folks!

We've reported this behavior to our tech team who'll investigate further. We'll keep you posted here as soon as we have any updates.

Have a good one!

Re: Crossfade suddenly skips to next song

Shuwduwn76 — Fri, 01 Sep 2023 02:54:25 GMT

Since Spotify's forum is not capable of showing the timestamps of when the messages were sent, I can also confirm that this issue is happening with me, also on the Desktop app.

Re: Crossfade suddenly skips to next song

MGIsHere — Sat, 02 Sep 2023 06:31:38 GMT

Can confirm this happens to me as well on the Desktop app. Currently using the latest version, and first song on liked songs list skips whenever what you set your crossfade x seconds to.

Song Übergänge iOS iPhone XS

crossystar — Sat, 02 Sep 2023 09:31:36 GMT

Song Übergänge funktionieren nicht!

je nachdem wie lange man den Übergang einstellt zB. 5 Sekunden wird das erste Lied abgehackt und das nächste dann abgespielt. Es gibt keinen flüssigen Übergang.

bitte um einen fix da das Problem schon seid 2 Wochen besteht

Crossfade not working properly

Miracly — Sun, 03 Sep 2023 05:52:40 GMT

Device: IOS17/iPhone14, MacOS14/MacbookAir

While music is playin with crossfade option selected and settled, the music getting ended with selected crossfades times early. While it needs to fade to other song, current song stops immediately with x seconds early and starts next song.

It makes listening bad

Crossfade is not working

Jamilac — Tue, 05 Sep 2023 21:00:31 GMT

Plan

Premium

Country

England, UK

Device

iPhone 14 plus

Operating System

iOS 14

My Question or Issue

My crossfade is set to 12 seconds but when I play from my likes songs it does not cross fades it just stops the song 12 seconds before the end and jumps to the next track. Really annoying please help

Re: Crossfade suddenly skips to next song

Sam12327 — Thu, 07 Sep 2023 00:16:38 GMT

I am also having this issue and it is really annoying. Is there a fix??

Re: Crossfade suddenly skips to next song

kly108 — Sat, 09 Sep 2023 04:36:29 GMT

Having this issue as well, seems to only happen when not in shuffle

Spotify skips the last 8 seconds of the first song in my favourite playlist

Ress_ — Sun, 10 Sep 2023 08:20:44 GMT

Plan

Premium

Country

Country

Device

Samsung S22 Ultra / Windows App / PS5

My Question or Issue

The last song i added to my favourites playlist always cuts abruptly at 8 seconds left, and instantly starts the next song, it doesnt fade out as its supposed to. This only applies to the up-most song in the Playlist, and whenever i add a new Song it inherits the issue. Crossfade is enabled and works on all other songs, and it happens throughtout the Mobile App, the Windows App and the PS5 Version.

This Issue doesnt happen in any other Playlist of mine.

Re: Crossfade suddenly skips to next song

Dian — Thu, 14 Sep 2023 11:49:22 GMT

Hey there,

Thanks for all the reports and patience while our tech team looked into this.

Could you check if the latest version of the app behaves the same on your end? It should be fixed now, just make sure you're on the latest version. If you still experience those obstacles, post the version number you're using so we can check.

Cheers!

Re: Crossfade suddenly skips to next song

Meiestrix — Sat, 16 Sep 2023 16:25:51 GMT

On Windows it is definitely not fixed.

Tested with version:
Spotify für Windows (64 Bit)
1.2.20.1216.ge7a7b92f

Re: Crossfade suddenly skips to next song

Meiestrix — Mon, 18 Sep 2023 19:33:58 GMT

@Dian

Here are easy steps to reproduce the bug on Windows (1.2.20.1216.ge7a7b92f) maybe this will help:
- Got to settings and set up the fader at the end of a song. (In my case 8 seconds)

- Go to your Artist sidebar and just click play on an Artist that is currently not playing

- Drag the song time bar to nearly the end of the song

- At exactly 8 seconds from the end, where the fader should start, the song ends and the next song starts playing

Re: Crossfade suddenly skips to next song

americancooki — Mon, 18 Sep 2023 21:45:55 GMT

Hey, thanks for your effort! It seems to work now. Didn't test every possible way, but the most important work.

App Version

8.8.70.532

Android 13 - OxygenOS 13.0