topic Re: Garmin and Premium Family in Other (Podcasts, Partners, etc.)

Garmin and Premium Family

jeannedcs — Sat, 02 Apr 2022 15:02:22 GMT

Hello,

I understand that you can only use Spotify on a Garmin watch if you have a Spotify premium account.

But does it work with a Spotify premium family account as well as a personal Spotify account?

Thank you all,

Best

Jeanne

Re: Garmin and Premium Family

Vasil — Sun, 03 Apr 2022 15:44:17 GMT

Hi Jeanne (@jeannedcs),

all devices and features that require Premium will work on all Premium subscriptions, be it Individual, Family, Duo, Student, etc.

Let us know if you have any other question. Cheers!

Re: Garmin and Premium Family

GMS3000 — Wed, 21 Sep 2022 16:22:35 GMT

Hello Vasil,

I am part of a Spotify Premium family account, but when I try to link Spotify to my Venu watch, there is a notification on the watch that I do hot have a premium account. This is contradicting your statement above. What could be the issue?

Regards,

Gerard

Re: Garmin and Premium Family

OscarDC — Thu, 22 Sep 2022 16:37:55 GMT

Hey @GMS3000,

Welcome to the Community and thank you for joining the conversation.

If the Watch is showing an error that mentions that you don't have a Premium account, most likely the account logged in to your watch is a free tier account logged in by mistake.

We'd first recommend logging out and back in using the credentials of the Premium account. If the issue persists, it's possible that the Premium account has different credentials to log in to. Since an account could be created with a Facebook profile, a Google/Apple account, or a phone number, we'd also suggest trying out these other methods to see if any of them has the Premium features.

In case that the account doesn't show the Premium subscription after this, since we cannot access users accounts from the Community, we'd recommend contacting our Customer support directly so they can check the account and help you further.

Hope this helps. If anything else comes up, the Community will be here for you.

Re: Garmin and Premium Family

Willy16 — Fri, 01 Dec 2023 02:05:19 GMT

Hi there,

i am part of family premium but when I try to link it to my phone I don’t seem to get the message.

Re: Garmin and Premium Family

nikonurminen — Wed, 24 Apr 2024 18:26:14 GMT

Hi,

is it right that two Garmin watches of Family Premium members can not be connected to Spotify at the same time?

Re: Garmin and Premium Family

Joan — Thu, 25 Apr 2024 06:48:38 GMT

Hi @nikonurminen,

Thanks for reaching out. Family accounts are, at the end of the day, independent from one another, which is what allows the playback not to interfere. So no such limitation about Garmin watches should exist. What issue have you faced exactly?

Hope this clears things up.

Re: Garmin and Premium Family

nikonurminen — Thu, 25 Apr 2024 16:46:12 GMT

Thanks Joan! Today I was able to add another Garmin watch to Spotify so maybe there were temporary issues yesterday in the system. 🤷‍

Re: Garmin and Premium Family

Maria — Fri, 26 Apr 2024 14:23:54 GMT

Thanks for keeping us in the loop @nikonurminen,

Happy to hear that things worked out alright! We're just a post away, should anything else pop up.

Cheers 🙂

Re: Garmin and Premium Family

Lalah_ — Wed, 01 May 2024 11:27:22 GMT

Hello there,

I was able to connect my Garmin 455S to the Spotify Family plan, but I need to connect it to another user/profile in the plan. How do I go about doing that? Please advise.

Thank you kindly!

Re: Garmin and Premium Family

MihailY — Thu, 02 May 2024 06:45:23 GMT

Hey @Lalah_,

Thanks for reaching out.

To switch accounts, follow these steps that guide you through the process of logging out. When prompted to log back in, simply use the login credentials of the other Premium Family plan member.

We hope this helps.

Re: Garmin and Premium Family

Mitchdroge — Sun, 02 Jun 2024 09:33:21 GMT

I initially had the same problem and then tried logging in with my google account to which no spotify account is associated. Then tries again with the correct credentials and then it worked.

Re: Garmin and Premium Family

littlejodster — Fri, 19 Sep 2025 00:39:32 GMT

I am having the same problem. Get Spotify linked onto watch and then it automatically sets to the manager of accounts playlist when I would like my own. The link above does not work for instructions to switch profiles.

Re: Garmin and Premium Family

Maria — Fri, 19 Sep 2025 11:52:27 GMT

Hey @littlejodster,

Thanks for posting in this thread!

As Spotify accounts are separate from each other (even in a Family plan), it sounds like you might be logged in to the plan manager's account on the watch. Could you give the steps from the Garmin article linked earlier another try:

Open the music player on your watch.
Go to Library.
Select View Settings.
Select Log Out.
If prompted select Continue.
Select Spotify as your music player.
Open the Garmin Connect™ app on your phone to log back into your Spotify account.

Just make sure that your own account is displayed on the login screen in the Garmin Connect app when signing back in again. As an example, as shown on the screenshot below, your account should be displayed there instead of "Elena". If it shows the plan manager for you, tap on Not you? and enter the correct details for your Spotify account.

Fingers crossed this helps 🙂