topic Re: what mean Wired connection in green in Other (Podcasts, Partners, etc.)

what mean Wired connection in green

Jev08 — Sat, 11 Nov 2023 23:31:18 GMT

When I play music it show me under the song in green Wired Connection what can that mean ?

Re: what mean Wired connection in green

bleedinghearts — Sun, 12 Nov 2023 01:52:00 GMT

You're using probably using headphones or ear phones, hence, wired connection

Re: what mean Wired connection in green

TRD_JR — Mon, 20 Nov 2023 04:39:38 GMT

but im not using any 😭

Re: what mean Wired connection in green

MihailY — Tue, 21 Nov 2023 08:45:27 GMT

Hey folks,

Thanks for reaching out. Apologies for the late reply.

Can you please send us a screenshot of the notification and let us know the model, OS version and Spotify version of your device?

Cheers,

Re: what mean Wired connection in green

hrsandretti — Sun, 10 Dec 2023 14:13:21 GMT

I have the same issue, it looks like this.

Re: what mean Wired connection in green

Willmclevaney — Mon, 11 Dec 2023 04:57:43 GMT

I’m having the same issue tired closing and opening and refreshing still nothing

Re: what mean Wired connection in green

user-removed — Tue, 12 Dec 2023 02:00:41 GMT

I’m having the same problem. Says wired connection but it’s not connected to anything. My combine shows it as headphones, but again, nothing physically connected.

Re: what mean Wired connection in green

user-removed — Tue, 12 Dec 2023 02:01:40 GMT

My “volume” (not combine)

Re: what mean Wired connection in green

user-removed — Tue, 12 Dec 2023 02:04:33 GMT

Can you let me know what your solution was? I have the same problem.

Re: what mean Wired connection in green

hodgie777 — Wed, 13 Dec 2023 04:16:08 GMT

I would also like to know. This is what I’m seeing when I’m just listening though the phone’s speaker.

Re: what mean Wired connection in green

MihailY — Wed, 13 Dec 2023 08:25:51 GMT

Hey folks,

Thanks for posting in the Community.

Can you please try some troubleshooting steps like reinstalling the app and trying with a different account?

Let us know how it goes.

Re: what mean Wired connection in green

Ryland20 — Wed, 13 Dec 2023 09:55:57 GMT

I also had this problem then for the last two nights it would play different random songs on random speakers/tvs in my home.

Re: what mean Wired connection in green

MihailY — Thu, 14 Dec 2023 10:20:23 GMT

Hey @Ryland20,

Thanks for posting here.

Are you seeing the same message in the Connect bar when this happens? It would be a good idea to secure your account using these steps to rule out unauthorized access.

Cheers,

Re: what mean Wired connection in green

larkings — Thu, 28 Dec 2023 20:41:39 GMT

I have the same issue. Not connected to any other device (including headphones). It used to say connected to this iPhone and not be in green.

Re: what mean Wired connection in green

hodgie777 — Thu, 28 Dec 2023 20:51:18 GMT

I have an idea of one cause. I listen to Spotify on my iPhone 12 Pro in my work truck via the lightning adapter through a 3.5mm audio cord. I think it's happening when I unplug the dongle/adapter when my phone is locked and the note of what Spotify is playing through gets stuck on "Wired Connection". When I connect to another device, like a Bluetooth speaker, and then back to my phone, it goes away. Hope this is helpful.

Re: what mean Wired connection in green

mikerorib — Fri, 29 Dec 2023 18:07:22 GMT

So I’m paying a premium subscription every month to reinstall the app when an issue comes up?

Re: what mean Wired connection in green

AlejaR — Tue, 02 Jan 2024 22:27:59 GMT

Hey folks,

Thanks for all your replies and for the info shared.

We'd like to add some insights. This behavior is expected when there's a cable connected through the C-lighting port. This should disappear as soon as the cable is disconnected.

If you've noticed the Wired Connection banner is getting stuck after removing any cable connected to the device, we'd suggest restarting the app and making sure both the app and your mobile devices are up-to-date.

We'll be here if anything else comes up.

Re: what mean Wired connection in green

DavRaf — Tue, 27 Feb 2024 20:19:30 GMT

I have had the same problem the last few days. It seems to happen after I unplug my iPhone from Apple Car Play. It never did this before. I have had to restart my iPhone 3 times this week to correct the issue. I did recently update my iPhone to the latest download 17.3.1 I wonder if it’s related?

Re: what mean Wired connection in green

Jesswesshess — Mon, 18 Mar 2024 13:29:15 GMT

I am also having this issue. It’s frustrating and as others have said- we don’t pay premium rates to have this level of frustration preventing us from using Spotify. It’s clearly a common issue. Sort it out.

Re: what mean Wired connection in green

Jnwo — Fri, 29 Mar 2024 01:00:02 GMT

I’m also experiencing the same issue.

Phone is up to date. Closing and reopening the app does not fix it.
Are Spotify working to resolve this known issue?

I refuse that reinstalling the app is a solution for an issue that does not appear to be isolated.