topic Offline Mode Manual Activation in Other (Podcasts, Partners, etc.)

Offline Mode Manual Activation

turtle22879 — Thu, 21 Nov 2024 00:46:18 GMT

In my opinion, the whole point of offline songs is that music plays seamlessly regardless of an unstable internet connection. Please either implement features which have Spotify auto-switch to offline music even when wifi is bad, or have an "offline mode" which only plays downloaded files so internet connection won't affect playback.

I'm not sure if this happens just for me, but whenever I'm walking around and I open Spotify in a place with bad wifi, the app just won't play music unless I manually disconnect from the internet and restart the app, which just doesn't seem like the type of error globally used apps should be having in 2024.

Re: Offline Mode Manual Activation

Maria — Thu, 21 Nov 2024 14:20:51 GMT

Hey there @turtle22879,

Thanks for reaching out on the Community! Hope you don't mind us moving your post as it fits better here.

You should be able to switch on Offline Mode directly through the app settings. For example, if you know you're entering an area with less cellular coverage, you can switch the feature on to listen to your own downloaded playlists or use the Offline Backup list.

Just follow these steps to switch on Offline Mode on your phone:

Tap your profile picture.
Tap Settings and privacy.
Tap Playback (iOS) / Data-saving and offline (Android).
Switch Offline on.

Anything you haven’t downloaded will now be grayed out and will remain unavailable until you turn the feature off.

Keep in mind that while Offline Mode doesn't turn on automatically when the connection is poor, it should switch on when it detects that there is no network available at all.

Hope this clears things up! We're just a post away if anything else pops up.

Re: Offline Mode Manual Activation

streiger108 — Thu, 29 Jan 2026 22:28:09 GMT

Hi. It seems this option has been removed. Is there some other way to turn on offline mode?

Re: Offline Mode Manual Activation

MihailY — Fri, 30 Jan 2026 10:12:12 GMT

Hey @streiger108,

Thank you for posting here in the Community.

Offline listening feature is available only for our Premium users. Could you confirm you're on Premium?

In case you are and you can't access the benefits of the plan (such as Offline listening), you might be logged into another account. Can you please double check that you're on the correct account?

In order to do that, go ahead and view your plan on the app. Click on your profile icon in the upper left corner. You should see Premium there.

If you still are not seeing Premium on this account, can you try locating your other account with the steps here?

Hope this helps. Let us know how you get on.