topic Re: Recently Played won't load in Other (Podcasts, Partners, etc.)

Recently Played won't load

EthanChai1 — Sat, 23 Nov 2024 13:35:10 GMT

Plan

Premium

Country

Device

Samsung Galaxy S8

Operating System

One UI 1.0, Android Pie

My Question or Issue

When I tap Recents, it won't load and it gives me an error: Something went wrong, Have another go? I uninstalled and reinstalled the app and the problem still persists.

Re: Recently Played won't load

arianevans — Sun, 24 Nov 2024 01:50:23 GMT

Same problem for 2-3 days now. I use the history to find songs and artists I heard and liked while playing discovery playlists walking the dogs in the rain/storms where I cannot use DAP or Phone screen.

Samsung Galaxy S23U

Android 14

UI 6.1

Patched 11/2/2024

Additional bonus issues:

1) File type ".jpeg" not support, LOL.

2) reCAPTCHA implementation is timing out every 30 seconds forcing me to re-clickity. This is gawdawful & why I rarely post here.

Re: Recently Played won't load

Ivelina — Mon, 25 Nov 2024 09:42:41 GMT

Hey @EthanChai1 and @arianevans,

Thanks for posting this thread in the Community!

It's great that you've already uninstalled Spotify, but just to be on the safe side can you confirm if you've performed a clean reinstall? It's a bit more detailed and also includes clearing the cache which can cause different performance issues.

It's possible that this is an issue with loading the Recents section so it'd be great if you could also test with a different internet connection to see if it makes any difference.

Lastly, if it's possible try on another device and let us know how things look like.

Appreciate the cooperation and we'll be on the lookout 🙂

Re: Recently Played won't load

MattSuda — Tue, 26 Nov 2024 15:22:09 GMT

I've been experiencing this same issue for the past week in the iOS app.

I just see a 3 dots loading animation with a black background, but nothing ever loads.

Re: Recently Played won't load

Vasil — Wed, 27 Nov 2024 13:58:32 GMT

Hey folks!

Thanks for letting us know about this issue. It's now being looked into backstage 🙂

For anyone new experiencing this, please let us know the following details:

Your affected device's model
Its OS version
Your Spotify app version

Much appreciated!

Re: listening history missing

lilpumpernickel — Thu, 02 Jan 2025 20:34:50 GMT

i have had this issue or a similar one for months now, where at the beginning my Listening History section on my phone wasnt updating anymore, it stopped at the 31 october i think, but im not sure anymore, now since some weeks it isnt loading anymore at all, so that i see nothing, just an error message occurs, i contacted support and tried everything they suggested but nothing worked, now they said they: "alerted our developers to this issue and they're investigating the matter. Please be aware though that we’re not able to confirm if or when this specific request will be addressed. With that in mind, we recommend making sure that you always have the most recent version of the Spotify app, as we roll out fixes on those update packages and also so you're sure that you’re rocking all the latest updates." so i think it would be good if people that have this issue report it here, so it will be worked on and resolved.

Re: Recently Played won't load

Eni — Sun, 02 Mar 2025 20:09:36 GMT

Hey folks,

Thanks for all the info you've sent so far.

Just to confirm, are you still experiencing this? If so, make sure to send us the info @Vasil asked for previously so we can pass it on to the right team to keep investigating.

Keep us posted.

Re: Recently Played won't load

MattSuda — Tue, 04 Mar 2025 11:57:15 GMT

I just checked the "Recents" page in the iOS app today and now it's working for the first time since it stopped working in November after "Recents" replaced the old page.

However, there is no recent history. The last day shown is for Feb 21, 2025. Today is March 4.

Re: Recently Played won't load

lilpumpernickel — Sun, 09 Mar 2025 21:39:41 GMT

yes i am unfortunately still experiencing this problem, i already gave my info to the support some months ago, but ill just write them here again:

huawei mate 20 hma-l29
android 10
version 9.0.24.601

Re: Recently Played won't load

Yordan — Mon, 10 Mar 2025 12:04:10 GMT

Hey there, @lilpumpernickel,

Have you tried logging out and signing back in to your account twice in a row? This will trigger an internal resync of the app which may help here. It's also worth performing a clean reinstall of the app to get rid of any potential corrupted cache and ensure you're running the latest updates.

Let us know how it goes 👍

Re: Recently Played won't load

MattSuda — Tue, 11 Mar 2025 08:04:14 GMT

This is a follow up to my recent post

It looks like Recents updated again today. Hopefully will continue to work now.

Re: Recently Played won't load

h4040 — Sun, 16 Mar 2025 09:26:24 GMT

Recently Played stopped loading about a week ago on Ipad 17.5, IPad 14.2, Galaxy Tab A SM-T350.

Re: Recently Played won't load

lilpumpernickel — Sun, 16 Mar 2025 22:14:05 GMT

@Yordan i tried your suggestion of an internal resync, but the problem persists. i already tried a clean reinstall multiple times, that also didnt help unfortunately. i also always update spotify, but no update has fixed my issue yet.

Re: Recently Played won't load

user-removed — Wed, 21 May 2025 19:11:09 GMT

Motorola moto g54 5g

Android 15

Version: 9.0.48.225

Not working for the past 2-3 days the library!

I've tried almost everything, I've logged out, I've deleted and installed again, I've changed the password, I've already restarted the smartphone and turned it off and on again and nothing works! I need help!!

Re: Recently Played won't load

user-removed — Wed, 21 May 2025 19:15:03 GMT

Unfortunately it didn't work for me. But thanks for trying to help me!

Re: Recently Played won't load

MrRogersBstNbr — Fri, 30 May 2025 21:39:07 GMT

I've had this issue for months. I've tried all the suggestions that pop up in Google and here (clean reinstall, logging out and logging back in multiple times, deleting and redownloading the app, switching internet connection, restarting my phone, etc...), I cannot get this to work on my phone and am strongly considering another service, because my "Recents" is the most important feature to me for a listening app.

I use the recommended feature to get new suggestions while I work. It's completely useless if I have no way to go back and figure out what I listened to earlier. For some reason, the recommended mix for my primary playlist also will only go back like 4 or 5 songs. Sometimes less. It feels like the playlist completely resets every 4 songs and won't let me go back any time before. Which means while I'm working (often on a ladder and can't access my phone for 30+ minutes), unless I treat every new song I absolutely love like an emergency and add it as a liked song or to my playlist, I'm going to lose that track forever unless it is played again at some point (after which point, I'm just going to lose it again unless I treat it like an emergency).

Recently played works flawlessly on PC (although the UI is kind of annoying trying to navigate to it. I feel like for a listening app "Recents" should be one of the, if not the most accessible feature if you're using an app to sometimes find new artists you like. I've had to resort to Google to find this.)

If there are any suggestions I can try to resolve this beyond what I've already done, I would greatly appreciate. Otherwise, I'm probably going to switch to another service if this isn't resolved in a week.

Samsung S8

Android version: 9

Spotify version: 9.0.48.380

Re: Recently Played won't load

Novy — Wed, 04 Jun 2025 15:07:22 GMT

Hey everyone,

We received confirmation from our teams that this should now be fixed. Would you mind letting us know if things are working properly for you?

We'll be on the lookout.

Re: Recently Played won't load

lilpumpernickel — Sat, 07 Jun 2025 15:32:57 GMT

unfortunately its still not working for me and hasnt been for a long time now, i do listen to way too much music, i dont know if thats the issue?

Re: Recently Played won't load

OscarDC — Sat, 07 Jun 2025 16:08:39 GMT

Hey @lilpumpernickel,

Thank you for your message and for sharing this info.

Listening to a lot of music shouldn't be an issue, so to continue investigating this would you mind checking if your app is updated to its latest version? If you're not sure, we'd recommend following the steps mentioned in this article. It's also worth performing a clean reinstall once more to see if it makes any difference.

If there's no change, could you include the exact Spotify version you're currently running on your device?

We'll be waiting for your response.

Re: Recently Played won't load

lilpumpernickel — Tue, 10 Jun 2025 20:27:50 GMT

@OscarDC Yes it is updated, i also just did a clean reinstall again, but the issue still persists. The Spotify Version on my device is: 9.0.50.416