topic Re: This device is not compatible with lossless in Other (Podcasts, Partners, etc.)

Spotify Lossless not available for Apple TV (& other devices)

pgphillips05 — Thu, 09 Oct 2025 12:27:05 GMT

Plan

Premium Family

Country

Australia

Device

Current Generation Apple TV 4K + Ethernet

Operating System

tvOS 26.01, iOS 26.01, Spotify for iOS version 9.0.86.1354

My Question or Issue

I have access to Spotify Lossless on my Windows 11 PC, my iPad, my iPhone and it is wonderful.

I would like to have Spotify Lossless working on my Apple TV device, but it is not available.

I log into the Spotify App on my iPhone 14 Pro Max running iOS 26.01, start playing a song through Airplay to my Apple TV. When I go to the Spotify App setting on my iPhone and then go to 'Media quality', it lists my Apple TV but 'Lossless' is greyed out.

When I click on 'Lossless', I get the following error:

'Setting Currently Unavailable - this device is not compatible with lossless audio quality. To listen in lossless, try changing your device.

My Apple TV is the current Apple TV 4K + Ethernet running tvOS 26.01. It is connected directly to my router via a Cat 6e Ethernet cable and when I run Speedtest on the Apple TV, it reports:

- Ping 1ms

- Jitter 0ms

- Loss 0%

- Download 946 Mbps

- Upload 383 Mbps

Can anyone help in assisting me with getting Spotify lossless working on my Apple TV?

This device is not compatible with lossless

Megaken — Thu, 09 Oct 2025 11:00:30 GMT

Plan: Premium | Country: US | Device: Pixel 10

My Question or Issue

It's the latest Anthem receiver. It's definitely compatible, and lossless works great in other apps like Qobuz and Tidal.

Re: This device is not compatible with lossless

Billy-J — Thu, 09 Oct 2025 11:00:30 GMT

Hey @Megaken, thanks for reaching out to the Community!

Keep in mind that some Connect-enabled devices don’t support Lossless audio, however, we can try some troubleshooting. Can you try following some troubleshooting steps provided on this page? Let me know the outcome of those steps.

You can also contact Anthem and see if that have more information about Lossless capability with Spotify.

Keep me posted.

Betreff: This device is not compatible with lossless

Pfiff76 — Thu, 09 Oct 2025 11:00:30 GMT

Plan

Premium

Country

Germany

Device

Google Pixel 9

Operating System

Android 16

My Question or Issue

Hi,

I just noticed that when using Connect with two devices (Panasonic SC-PMX802 and Muzo Cobblestone), the audio quality is only played at normal, i.e. 96 kbit/s. All qualities work via the Pixel itself, including lossless. Both devices should support at least 320 kbit/s, but why isn't this being played even though it's selected? The device is connected to the router via a LAN cable. No matter what quality I set in the app, nothing changes and it always displays only Normal.

Another question: will the Panasonic SC-PMX802 also support lossless audio? This system can play FLAC files.

Thanks for your help.

Patrick

Re: This device is not compatible with lossless

LazerDISC44 — Thu, 09 Oct 2025 11:00:30 GMT

I have the same problem. I can't play Spotify lossless on multiple devices that are compatible with both Quboz and Tidal at 24-bit 192 kHz. The same error message "The device currently supports streaming qualities up to 'Very High'". I tried this with 2 different Yamaha receivers with the firmware up to date and with a WiiM Pro Plus firmware up to date. I think this is a broader issue. So far, I can only play Spotify at lossless quality on my phone's inbuilt speakers which is pointless. I wonder if manufacturers will receive code from Spotify so that their firmware can be updated to support Spotify Lossless

Newly introduced Spotify Premium doesn't work with any of MyMusic cast Yamaha devices

amaropolska86 — Wed, 08 Oct 2025 16:45:23 GMT

Newly introduced Spotify Premium doesn't work with any of MyMusic cast Yamaha devices:

So folks, we finally got it after so many years, but as always life is not easy, and unfortunately Spotify lossless is not working on any of my musiccast devices.

Amplituner R-N803D

Speakers WX-010

And yes, I have already tried the most common troubleshooting, so:

1) deleting and adding the devices via Spotify connect

2) deleting the cache files and even the reinstalling the app once again and do once again point number one

Does anybody experienced the same thing with their Yamaha musiccast devices?

Plan

Premium

Country

Poland

Device

(Samsung Galaxy A21)

Operating System

(Android Oreo)

My Question or Issue

Re: This device is not compatible with lossless

Pfiff76 — Tue, 07 Oct 2025 15:35:47 GMT

Does it also say “Very high” for file quality on your end? On mine, it only says “Normal,” even though everything is set to “Very high” and the devices support it. Screenshots are included in my post.

Re: This device is not compatible with lossless

Micha13 — Thu, 09 Oct 2025 11:00:30 GMT

Same here with a Sony STR-DN 1060. It is compatible with FLAC

Re: This device is not compatible with lossless

JaZ_777 — Thu, 09 Oct 2025 11:00:30 GMT

No "Lossless" quality with Triangle AIO C streamer.

NAD C338 - lossless doesn't work

shermankrebbs — Thu, 09 Oct 2025 11:02:22 GMT

Hi,

it seems that Spotify lossless quality doesn't work on NAD C338 so I wonder what's the issue. At first it was unavailable, then after restart it became available but when I choose lossless theoretically songs are being played but there is only absolute silence in the speakers. It doesn't matter if I choose Spotify Connect or Chromecast. It also doesn't matter whether I use Android app or Windows desktop app. All gets back to normal when I downgrade the sound quality.

Is it just me or are we waiting for the proper Spotify upgrade? (I do have the latest version of both the app and amplifier firmware).

Re: Missing option to choose between Spotify Connect and Google Cast

Andrewblogg — Thu, 09 Oct 2025 12:15:41 GMT

I've reinstalled the app. Cleared cache etc and also tried on a different phone with newly installed app and still get the same issue.

Thanks

Lossless? Warum auf einem Losslessfähigem Gerät nicht verfügbar?

flofix13 — Thu, 09 Oct 2025 12:26:26 GMT

Servus zusammen,

mich würden mal Eure Erfahrungen bezüglich der neuen Lossless Option interessieren.

Vor allem ob alle Eure losslessfähigen Geräte dies auch machen?

Mein Samsung Handy und auch der alte Marantz Receiver zeigen an, dass sie in Lossless streamen. Verbinde ich jedoch den deutlich höherwertigen Eversolo DMP A8 dann heißt es nur ... "Über dieses Gerät kannst Du nur in der Qualität "Sehr Hoch" streamen.

Wer das Gerät kennt weiß, Spotify wird in hundert Jahren keine Datenmengen bringen, die dieses Gerät nicht verarbeiten könnte. Mit Tidal alles kein Problem.

Wie sind Eure Erfahrungen? oder habt ihr vll Tips die ich übersehen habe?

Verbindung, Einstellungen etc müsste alles passen.

Danke.

Gruß.
flofix.

//moderator translate:
Hi everyone, I'm interested in your experiences with the new lossless option. Especially, do all of your lossless-capable devices support this? My Samsung phone and my old Marantz receiver indicate that they stream in lossless. However, if I connect the significantly higher-quality Eversolo DMP A8, it just says... "You can only stream in "Very High" quality via this device." Anyone familiar with this device knows that Spotify won't be able to deliver data volumes this device can't handle in a hundred years. With Tidal, it's no problem. What are your experiences? Or do you perhaps have any tips I've overlooked? The connection, settings, etc., should all be fine. Thanks. Cheers, flofix.

Re: NAD C338 - lossless doesn't work

Weisschwartz — Thu, 09 Oct 2025 11:02:22 GMT

Same issue. For Chromecast i cannot switch to losless as device not supported but when on spot connect i have very same problem as you. Temporary workaround is to cast loseless to my tv and from there via optical cable to NAD but thats clearly not what im after.

App malfunctioning?

Pfiff76 — Fri, 10 Oct 2025 15:07:33 GMT

Plan

Premium

Country

Germnany

Device

Pixel 9

Operating System

Android 16

My Question or Issue

I noticed that under Connect, playback is only possible at Normal 96 kbit/s, even though the device can play Very High 320 kbit/s. When you click on the device, only Normal is displayed under Quality. Regardless of whether you set it to Very High or Low, it always displays Normal.

Best regards

Re: Missing option to choose between Spotify Connect and Google Cast

Kajpai — Thu, 09 Oct 2025 12:17:06 GMT

I have the same issue. It stopped working after a song or so. When I tried to connect again, I don't get to choose Spotify Connect, only Google cast. The lossless feature doesn't work either, even though my soundbar should support it. I have tried all suggestions, and it still doesn't work. My other devices is the same. No more Spotify Connect or lossless feature.

Has anybody found any solutions yet?

Re: NAD C338 - lossless doesn't work

Mateuzs — Thu, 09 Oct 2025 11:02:22 GMT

Hi, I'm joinnig to this thread because it seems I'm having a similar problem. My soundbar is a Yamaha YAS-209, and I'm sure it supports lossless audio. What's more, I also tested the Spotify app on my mobile phone (Android) with the soundbar via Bluetooth, and I can set it to lossless audio there(!) However, when connected via WiFi (same network for the soundbar and phone) and with Spotify Connect enabled, the lossless audio quality option is grayed out, with the message "This device does not support lossless audio quality...". What's going on?

Spotify Loseless in Volvo cars - when available?

sliwa01 — Thu, 09 Oct 2025 15:36:42 GMT

Plan

Premium

Country

Poland

Device

Volvo S60 III 2019

Operating System

In-car

My Question

Good morning, in Poland, Loseless is already available in smartphone apps. However, in Volvo cars, there are currently only three quality levels to choose from: Normal, High, and Extreme. Extreme, however, seems to only be 320 kbps, as I see it downloads about 0.14 GB of data per hour.

Do you know when the Spotify update for Volvos introducing the Loseless feature will be available for download in cars in Poland? It should make a significant difference, especially in cars with Bowers & Wilkins sound systems. Thank you.

Re: This device is not compatible with lossless

Yordan — Thu, 09 Oct 2025 11:00:30 GMT

Hey everyone,

We appreciate your feedback on this.

Lossless is now available for Premium users on supported mobile, desktop, and tablet devices. For external devices such as AV receivers, streamers, and smart speakers compatible with Spotify Connect, lossless streaming requires a firmware update from the device manufacturer. Even if your device supports FLAC or lossless playback with other services, it needs to be updated in order to ensure proper functionality with our new lossless delivery specifications.

We're actively working with our hardware partners to enable lossless support on as many devices as possible. If your device currently only allows up to "Very High" quality, this means it has not yet been updated or certified for Lossless. In the meantime, we recommend regularly checking with the manufacturer for any available firmware updates.

The Community is here if there's anything else you need assistance with.

Re: Spotify Lossless not available for Apple TV (& other devices)

flofix13 — Thu, 09 Oct 2025 13:52:31 GMT

Thank you very much Jordan for this information 👍

Re: Missing option to choose between Spotify Connect and Google Cast

Mits1 — Thu, 09 Oct 2025 23:13:05 GMT

I too have this issue and the above trouble shooting did not help. Any ideas if anyone has found a fix?

Thanks