topic Re: Spotify will not play music, says it's a premium feature in Other (Podcasts, Partners, etc.)

You've discovered a premium feature

skyarland — Sun, 25 Jun 2023 09:20:24 GMT

I have premium. I shouldn't be seeing this message.

It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people know they don't actually have permissions to use it would all be more respectful. It's not a treasure hunt and a pop-up telling you that you are a second class citizen isn't a reward.

Re: You've discovered a premium feature

OscarDC — Tue, 04 Jul 2023 20:28:54 GMT

Hey @skyarland,

Thank you for reaching out to the Community. We hope you don't mind us moving your post out of the Chats section to one of our Help boards as it fits better here.

If you have an active Premium subscription, the app should not show that message. In this case, we'd first recommend forcing the sync between your account and your device by logging out and logging back in twice.

If the issue persists, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it’s more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

Hope this helps. If anything else comes up, don't hesitate to ask.

Re: You've discovered a premium feature

Juanchovilla85 — Wed, 22 Jan 2025 10:36:54 GMT

Ese es para el caso de plan premium.. pero para el plan gratuito por qué aparece? Me está forzando la app para que pague la suscripción o fue que accidentalmente seleccione una característica del plan premium?

Re: You've discovered a premium feature

Yordan — Wed, 22 Jan 2025 12:22:01 GMT

Welcome to the Spotify Community, @skyarland! I hope you don't mind me replying in English.

Sounds like you happened to tap on one of the options currently available to Premium users only (such as deactivating Shuffle on the mobile app). Spotify Premium offers a wider access to features compared to the free version, like on-demand listening and editing the play queue through your phone. A full list of the differences between the two can be found here.

Hope this clears things up! Cheers 🤘

Can’t listen to songs

Artin- — Mon, 24 Feb 2025 16:16:44 GMT

i don’t have any premuim and each time i try to listen to any songs like my liked songs it says you discoverd a premuim feature like i don’t even want to change anything but it donsen’t let me to listen i hope you can fix this

thanks

Re: You've discovered a premium feature

Justjay2 — Sat, 24 May 2025 13:22:36 GMT

I have a free account on spotify, but today when I tried to play a song it said "you have discovered a premium feature "! I don't know what to do!

Re: Can’t listen to songs

pangs101 — Sun, 01 Jun 2025 03:15:00 GMT

Same problem with me, i already cleared the cache then tried uninstalling and reinstalling spotify but still same issue exist

Re: You've discovered a premium feature

Merite — Fri, 06 Jun 2025 14:35:37 GMT

Im having the same issue where even when on a free subscription to listen to music, when i click any of my playlist it says i discover a premium feature and have to pay.

Re: You've discovered a premium feature

auggierancid_ — Wed, 02 Jul 2025 16:50:15 GMT

I’ve also tried to play songs, playlists, and podcasts as a person with a free account, but it keeps saying “You’ve found a premium feature!” I’ve been looking for answers and for anyone who’s also had the same problems. I’m so confused, and I SWEAR if it costs premium to listen to music, I WILL crash out.

Re: You've discovered a premium feature

315fr7jyupl5c4sqx2bh — Fri, 11 Jul 2025 15:54:56 GMT

Thank you for this, but I had just one question. How do I get it to stop? I’ve tried everything I could think of and I don’t necessarily want Spotify premium.

Re: You've discovered a premium feature

Ladysp — Fri, 03 Oct 2025 07:24:36 GMT

I have the same problem. What is the answer?

Re: You've discovered a premium feature

Maria — Fri, 03 Oct 2025 08:42:53 GMT

Hey folks,

Thanks for posting in this thread!

Keep in mind that it's expected to see this message at certain points when on the free service. It's not possible to switch it off while on free, but you can dismiss the message to continue using the app as usual.

If you're on Premium and seeing this, however, it's possible that the app needs a quick resync. Make sure to check the steps mentioned earlier in the thread by @OscarDC.

Hope this clears things up! Cheers.

Re: You've discovered a premium feature

nootles — Mon, 29 Dec 2025 17:15:28 GMT

Its just happening whenever i try to play a song and it has deleted like 90% of my main playlist so i am now unable to use spotify without running into "it looks like you've discovered a premium feature

Re: You've discovered a premium feature

31axleg7hitrey5oklgh — Mon, 02 Feb 2026 21:32:18 GMT

My entire liked playlist is greyed out because "youve found a premium feature!" and I can't dismiss it.

Re: Spotify will not play music, says it's a premium feature

31ex6zbjqayic5qkjayz — Tue, 10 Feb 2026 07:37:05 GMT

Did you figure out how to fix this because I am getting the same problem!! So if anyone has info pls send it my way!

Re: Spotify will not play music, says it's a premium feature

Dessi — Tue, 10 Feb 2026 07:58:40 GMT

Hey folks,

Thanks for joining the thread!

We'd recommend taking a look at what was already mentioned in regards to the differences between free and Premium accounts and wanted to add that if you have a Premium one and you're seeing this pop-up, you might have an additional free account and be logged in it by mistake. We'd recommend taking a look at this guide on how to locate an account, as well as this article, which has some more useful information for Premium accounts.

If you're on the free version and your playlists appear empty, this is something that's most likely related to a mismatch between the country registered on your account and the one you're currently located in if you have a free one. We'd recommend updating your country info by following the steps mentioned in this article.

Hope this helps.