topic Re: Can't Login to Marantz in Other (Podcasts, Partners, etc.)

Can't Login to Marantz

NeoCracer — Sat, 05 Apr 2014 08:23:04 GMT

I want to use the Spotify feature on my Marantz SR7007, but I can't login.

I fill in my username (facebook login/password) and it's always saying that it's incorrect.

Does Marantz no longer support Spotify?

Re: Can't Login to Marantz

Joe — Sat, 05 Apr 2014 09:56:02 GMT

You need to get a device password here as well as have a Premium subscription. It's also worth checking that you have the latest firmware installed on your receiver.

Re: Can't Login to Marantz

NeoCracer — Sat, 05 Apr 2014 09:57:57 GMT

Thank you SO much!

Re: Can't Login to Marantz

Joe — Sat, 05 Apr 2014 10:02:36 GMT

You're welcome 🙂

Re: Can't Login to Marantz

illd — Fri, 20 Jun 2014 18:30:13 GMT

Hi,

same probleme here - my SR 5007 won´t no longer conect to spotify. It is the latest FW and Router/Internet connection ist working.

Where exactly can I find this register tab/area for my Marantz on my account?

Re: Can't Login to Marantz

branku7 — Sun, 31 Aug 2014 10:48:56 GMT

Good morning!

In the last two days I'm not able to use Spotify with my Marantz SR5008. The system asks me Username and Password, and when I insert the data, the system try to log in but in some seconds, it says: "(in Italian language) A problem has verificated during the connection to Spotify, Visit the page Spotify.com/help for the actual state of service.

How can I fix this problem?

The connection is good and every other service that uses Internet connection is working correctly....

please help me!

Thanks!

Stefano

Re: Can't Login to Marantz

Peter__ — Wed, 03 Sep 2014 19:15:59 GMT

@branku7 - Are you logging in using your Spotify username and password (not your Facebook email address)?

Re: Can't Login to Marantz

ellenvangestel — Fri, 31 Oct 2014 17:10:58 GMT

Hi, same issue here.

I can connect to spotify with my laptop and tablet and it was ok with my marantz sr5007 (Latest software installed) till this afternoon.

i get an error something was wrong with the connection go to spotify.com/ help for service status.

Logged in using my facebook account and tried the spotify username ( numbers ) same issue.

Disconnected all active sessions and all but 1 device, still no luck

Can you help?

Re: Can't Login to Marantz

Peter__ — Tue, 04 Nov 2014 13:00:43 GMT

@ellenvangestel - Is your account definitely still on Premium here?

https://www.spotify.com/account/overview/

Re: Can't Login to Marantz

ellenvangestel — Tue, 04 Nov 2014 17:39:32 GMT

Yep, and the issue solved itself.. Later on i tried again and somehow it did not return the same error. 🙂

Re: Can't Login to Marantz

jagjit_r — Wed, 19 Aug 2015 15:22:32 GMT

I don't seem to have the Spotify app on my SR7007. Is this just a FW update or were there 2 versions of the amp?