topic Re: Onkyo Device Password in Other (Podcasts, Partners, etc.)

Onkyo Device Password

wattsb1105 — Wed, 31 Dec 2014 14:11:09 GMT

Over the past 3 days I've been trying to put Spotify on my Onkyo TX-NR626 with no luck. As I understand it, since I logon through facebook, I need a device password to go with my device username. Got the username, however, I can't seem to get the email with the password sent to me. I've reached out via twitter and opened a ticket with support (replied to automated email as suggested on these boards), but no one will answer me or manually send over the password. How can i get customer service to send me a password for my device?

Re: Onkyo Device Password

Grace — Wed, 31 Dec 2014 14:20:27 GMT

@wattsb1105 wrote:

Over the past 3 days I've been trying to put Spotify on my Onkyo TX-NR626 with no luck. As I understand it, since I logon through facebook, I need a device password to go with my device username. Got the username, however, I can't seem to get the email with the password sent to me. I've reached out via twitter and opened a ticket with support (replied to automated email as suggested on these boards), but no one will answer me or manually send over the password. How can i get customer service to send me a password for my device?

I'll bump your case!

Thanks for your patience - someone will be in touch ASAP.

Re: Onkyo Device Password

wattsb1105 — Wed, 31 Dec 2014 14:24:11 GMT

Thanks Grace! Spotify Case # 02241111

Re: Onkyo Device Password

Grace — Wed, 31 Dec 2014 14:56:20 GMT

@wattsb1105 wrote:

Thanks Grace! Spotify Case # 02241111

Thanks!

I've just chased it up.