topic Re: ps4 failing to log in in Other (Podcasts, Partners, etc.)

ps4 failing to log in

karsten13 — Tue, 31 Mar 2015 03:45:12 GMT

Everytime i enter my user name and password it says failed to log in, I've changed my password and logged in and out a few times on my laptop and phone. Also when i try and click the conect thing on my phone or laptop when it eventually pops up it doesn't seem to do anything am i doing somethin wrong?ps4, Other

Re: ps4 failing to log in

d909 — Tue, 31 Mar 2015 04:11:16 GMT

yh, I'm getting the same error, you are not alone, don't have a clue whats going on

Re: ps4 failing to log in

Toonmod — Tue, 31 Mar 2015 08:22:11 GMT

Same here, I can't find a solution anywhere 😞

Re: ps4 failing to log in

MattSuda — Tue, 31 Mar 2015 10:14:10 GMT

Check out the help guide for logging in:

https://support.spotify.com/learn-more/faq/#!/article/trouble-logging-into-spotify-ps

Also, check out the getting started guide:

https://support.spotify.com/learn-more/guides/#!/article/playstation-get-started

Re: ps4 failing to log in

Toonmod — Tue, 31 Mar 2015 12:08:28 GMT

Hi Matt,

Thanks for those suggestions but neither have those have worked for me when I tried yesterday.

The connect button see's my playstation but won't connect at all 😞

Any other suggestions?

Thanks

Re: ps4 failing to log in

rauley — Tue, 31 Mar 2015 14:54:41 GMT

Yes Matt, none of those are working for me either, as I've tried them all too.

Please help

Re: ps4 failing to log in

karsten13 — Tue, 31 Mar 2015 22:23:11 GMT

I got mine to work by resetting my ps4 internet settings to easy mode set up

Re: ps4 failing to log in

2jamie2 — Fri, 03 Apr 2015 07:43:50 GMT

I figured it out! At least this worked for me. Do not put @Gmail.com! Or Yahoo or whatever. It doesn't want an email address. Just the user name! Hope that helps

Re: ps4 failing to log in

2jamie2 — Fri, 03 Apr 2015 07:48:07 GMT

Man spotify is so awesome on the ps4!

Re: ps4 failing to log in

Toonmod — Sun, 12 Apr 2015 13:36:54 GMT

Hi guys,

This worked for me also. I think it has something with the DNS settings. Mine were set as custom when Spotify wouldn't work, but now being set to automatic seems to have solved the problem.

Thanks everyone!

P.S The Spotify integration is amazing!

Re: ps4 failing to log in

Panthers5068 — Tue, 14 Apr 2015 16:17:52 GMT

Mine is doing the same thing , I have my spotify account though Facebook so I never made a login or password for spotify , but I can't get it to connect to my ps4? Help

Re: ps4 failing to log in

AdamNH — Thu, 14 May 2015 05:09:10 GMT

OK so I figured this out. If you registered with facebook you need to go to your account settings on spotify.com. At the bottom of the account overview page there is a link to "Set password for devices". Follow the instructions here to set a password and use this and the Username number they give you to log into spotify on the PS4. Worked for me and is a really awesome feature for playing music during games.

Re: ps4 failing to log in

cameronkay-gb — Fri, 22 May 2015 16:05:24 GMT

I have the same problem but it doesn't give me the option for this link to "set password for devices". Any solution?

Re: ps4 failing to log in

papa_eag — Thu, 06 Apr 2017 01:52:37 GMT

THANK YOU!

Re: ps4 failing to log in

Babystallion — Thu, 06 Apr 2017 08:11:56 GMT

Hold the PS button, go to music on quick menu, then link account to Spotify. This worked for me