topic Re: Windows Phone App does not play any song in Other (Podcasts, Partners, etc.)

[WP 7.5] Windows Phone App does not play any song

rblaubaer — Thu, 15 Nov 2012 20:39:48 GMT

The problem:

Yesterday I downloaded the Spotify App (ver 0.6.4.0).
I can login to my account (which is a Premium account) without any problems.
I can see all my playlists, all songs in it, all my friends, playlists of my friends, can search for other songs, ...
But when I click on a playlist or song to play I just see the moving loading dots on top of the screen and thats all.

This also happens when:

I connected to WiFi and 3G (on the same WiFi connection I can use the Windows Deskop Application without any problems)
I only connected to WiFi
I only connected to 3G
I restart the Phone
I restart the App
I reinstall the App

Environment:

Account-Type: Premium-Account
Mobile-Provder: T-Mobile (Germany)
Internet-Provider for WiFi: QSC
Phone: LG E900
Windows Phone Version: 7.5 (7.10.8107.79)
App Version: 0.6.4.0

Help!? 🙂

Re: Windows Phone App does not play any song

Kalleidol — Fri, 16 Mar 2012 04:42:31 GMT

I have exactly the same problem on My lumia 800

Re: Windows Phone App does not play any song

Fiction — Sat, 24 Mar 2012 14:45:00 GMT

Same problem with my lumia 800, reinstalled gazillion times

Re: Windows Phone App does not play any song

user-removed — Sun, 25 Mar 2012 15:10:32 GMT

Hey!

I'm Expert in Windows Phone app. I have Lumia 800 too. And I'm an expert because I have been using WP Spotify for a long time.

The first thing you can try after clean re-install: boot your phone. Spotify knows all those bugs in Spotify's WP app. But fix is (hopefully) coming in the near future. You can also try resetting your phone settings or check your APN settings. Sometimes airmode helps in these situations.

Let me know how you doing!

Re: Windows Phone App does not play any song

user-removed — Sat, 31 Mar 2012 17:19:46 GMT

Same problem on my HTC Titan after reseting my phone.

Re: Windows Phone App does not play any song

rblaubaer — Sun, 15 Apr 2012 11:50:19 GMT

Ok there is currently no solution and it seems, that Spottily does completely work on other things than the Windows Phone 7 app. So please provide a usable API that I and friends of me can develop a app for Spotify on Windows Phone 7 that works!

Re: Windows Phone App does not play any song

user-removed — Mon, 14 May 2012 16:36:20 GMT

Hey, add your kudos to this All Windows Phone bugs in one thread thread, if you want that Spotify fix those problems.

Let's hope that my thread will sit at home page on the community forever. Maybe then Spotify notice those problems.

Re: Windows Phone App does not play any song

barveezy — Tue, 15 May 2012 02:22:33 GMT

Same problem on my lumia 710. Seriously disappointed I paid 10$

Re: Windows Phone App does not play any song

ATSViper — Sun, 08 Jul 2012 19:40:53 GMT

Same problem on my WP7 Samsung Focus.

Re: Windows Phone App does not play any song

user-removed — Sun, 08 Jul 2012 19:43:28 GMT

looks like (in my case) the problem is, that spotify doesn't play well with activated 2-factor-authentication on facebook.

Re: Windows Phone App does not play any song

ATSViper — Mon, 09 Jul 2012 08:49:49 GMT

I just checked mine again, it's now working. I hope this problem will not happen again. Will keep things updated if problem comes back.

Re: Windows Phone App does not play any song

RobLaar — Tue, 10 Jul 2012 10:35:21 GMT

I cannot connect spotify with the mediaplayer in my car.

The windows phone works correct with bluetooth.

But I cannot play my spotify playlists with blootooth.

Who can help me?

Thanks, Rob

Re: Windows Phone App does not play any song

kvarnbakken — Wed, 18 Jul 2012 22:01:25 GMT

for me it has nothing to do with Facebook...:-(

Re: Windows Phone App does not play any song

user-removed — Wed, 18 Jul 2012 22:07:20 GMT

Spotify should fix the whole app! Before this no solution! No, no, no - no solution at all!

Spotify hurry up!

Re: Windows Phone App does not play any song

user-removed — Thu, 20 Dec 2012 02:54:12 GMT

I FOUND THE FIX!!!! I have an HTC Titan and the problem is definitely with the Facebook login.

First, log into Spotify on the web and edit your profile. You will find a place that allows you set a device password, instead of your Facebook login. This is a 10 digit number that you can use to log into Spotify from your phone. Once I did this, it works great.

Re: Windows Phone App does not play any song

1117804391 — Fri, 21 Jun 2013 19:20:34 GMT

Indeed .. for windows phone log in via your device NOT Facebook.

Reset your account via Spotify on the web and then log in on your phone via the new login name.

Everything works perfectly now!