topic Re: facebook account in Other (Podcasts, Partners, etc.)

facebook account

user-removed — Thu, 31 Mar 2016 18:26:54 GMT

I deactivated my facebook yesterday.

This morning I opened Spotify app on my iPhone and it force closed.

I opened again and found myself at login screen, typed in login details and imediatley got an email from facebook "welcome back to facebook
"

It came because spotify caused facebook to reactivate

THIS IS unacceptable to me, I no longer want a facebook account in my name and I see no reason why SPOTIFY needs to reactivate that.

Please advise...

Re: facebook account

osornios — Thu, 31 Mar 2016 22:24:08 GMT

Did you use facebook to create your account?

If not, login to spotify desktop and unlink facebook from within the app (Preferences > Disconnect from Facebook).

After that you'll be able te deactivate facebook, and you'll need to use your spotify username/password to login.

Re: facebook account

user-removed — Sat, 02 Apr 2016 02:41:12 GMT

sadly, I did create my account using Facebook

Re: facebook account

osornios — Sat, 02 Apr 2016 05:22:59 GMT

If it's not much of a hassle for you, it would be better to create a new account with your email, so you can decide a username and password, instead of depending on fb.

If that's not the case, you can still use that one, but you need to figure out your Spotify username which will be a random number.

To do that, go to your profile within the desktop app and right click on your name. Click on 'Copy Spotify URI' and paste it somewhere.

You will get something like this:

spotify:user:1284529697

The number you get is your username, which you can use to login, and then unlink it from your soon to be deactivated fb.

Re: facebook account

MattSuda — Sat, 02 Apr 2016 08:55:24 GMT

Hey @user-removed

I suggest you contact support so they can help you transfer all your stuff to a non-Facebook Spotify account that uses a username and password to login. You will need to create a new Spotify account that uses a username, and include that username with the description of your problem when you are contacting support.

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

Re: facebook account

user-removed — Sat, 20 Aug 2016 11:02:48 GMT

I do not accept these as viable solutions to my case as all the other accounts connected to my facebook do not re-activate my facebook account without my permission and I see it as a invasion of my private life. I will start using another product because it is less of a hastle and seems other streaming services have less privacy issues.