topic Re: I think an update messed up my spotify on devices that updated the app - Status changed to: Need more info in Other (Podcasts, Partners, etc.)

I think an update messed up my spotify on devices that updated the app

l1nk2222 — Sun, 04 Dec 2016 16:29:50 GMT

Both my computer and main smart phone's spotify app is skipping through an entire playlist and landing on a random track only playing half a song until it repeats the process. But my tablet and alternate smart phone which did not update due to insuficient storage are playing just fine.

Re: I think an update messed up my spotify on devices that updated the app

fredskimon — Mon, 05 Dec 2016 16:54:43 GMT

Think I have something similar with the new update. Spotify randomly stops playing on my laptop and then says playing on my phone, even when that phone is switched off!

Re: I think an update messed up my spotify on devices that updated the app - Status changed to: Need more info

Melody — Wed, 07 Dec 2016 16:48:08 GMT

Hi there @fredskimon and @l1nk2222!

Thanks for coming to the Spotify Community for help. That's not cool.

Could you please fill out the full Ongoing Issue template below? This is just so that we can give the best possible advice.

Thread:

Description:

To reproduce:

Device:

Operating System:

Spotify App version: (if you could send us the exact versions that would be great).

Also, just to check is this happening on 3G/4G, WiFi, or both?