topic Re: [Mac] Sorting bugs on Local Files page in Other (Podcasts, Partners, etc.)

[Mac] Sorting bugs on Local Files page

Rodrigo — Tue, 22 Nov 2016 02:23:04 GMT

Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here.

What happens is that when you click "Album" or "Artist" on the Local Files page to sort alphabetically based on these parameters, the sorting is completely wrong. Here's a few examples:

Re: [Mac] Sorting bugs on Local Files page - Status changed to: Need more info

Alejandro_C — Thu, 24 Nov 2016 19:31:12 GMT

Hey, thanks for bringing this to our attention!

Can you let us know what operating system and Spotify version you're currently using?

We'll see what we can suggest.

Re: [Mac] Sorting bugs on Local Files page

Rodrigo — Fri, 25 Nov 2016 01:20:21 GMT

Hi! I'm using spotify 1.0.43.123.g80176796 on OS X Sierra 10.12.1

Re: [Mac] Sorting bugs on Local Files page

Mara_F — Wed, 30 Nov 2016 17:20:55 GMT

Thanks for that info @Rodrigo!

Just to check, did you have this issue before?

Also, does it happen with our catalog songs or only local files?

We'll see what we can suggest.

Re: [Mac] Sorting bugs on Local Files page

Rodrigo — Thu, 01 Dec 2016 10:52:25 GMT

Hello!

I only see that problem with local files, and from what I've seen, it looks like it gets worse if the desktop app manages to match songs with ones from the catalog (it matched the songs from the Lemonade album with a bunch of random artists that have nothing to do with it but I think it didn't update the sorting lists, so when you hit the buttons to sort, it follows the order from before changing the metadata with whatever thing it found)

Re: [Mac] Sorting bugs on Local Files page

user-removed — Wed, 07 Dec 2016 13:38:36 GMT

Thanks for letting us know that @Rodrigo!

Could you try reinstalling the app by following these steps? This might be able to help you out.

Keep us posted.