topic Re: Music is skipping while playing in Other (Podcasts, Partners, etc.)

Music is skipping while playing

Longmike6375 — Tue, 29 Nov 2016 18:00:27 GMT

Why does the music skip while playing?

Re: Music is skipping while playing

Longmike6375 — Tue, 29 Nov 2016 18:06:16 GMT

Every song skips while playing, sometimes only once, sometimes more than once WHY???? PLEASE HELP

Re: Music is skipping while playing - Status changed to: Need more info

Mara_F — Thu, 01 Dec 2016 16:25:21 GMT

Hey @Longmike6375! Thanks for getting in touch with our Community.

Skipping doesn't sound good. What device and Spotify version are you rocking? Also, did this start happening after a specific update/event and across all devices?

Are you getting any error messages?

We'll see what we can suggest.

Re: Music is skipping while playing

Longmike6375 — Thu, 01 Dec 2016 16:31:22 GMT

I'm using Spotify premium on my Android device, it started after the last update and I haven't received any error messages.

It's annoying when you are into a rocking song and it skips... PLEASE HELP

And THANK YOU

Re: Music is skipping while playing

Mara_F — Thu, 01 Dec 2016 21:41:20 GMT

Thanks for that info @Longmike6375!

Just to check - is this happening over WiFi, 3G/4G or Offline Mode?

In the meantime, can you try the steps here for us? They should help with this.

Re: Music is skipping while playing

Longmike6375 — Sat, 03 Dec 2016 01:13:28 GMT

4G
I tried deleting everything and reinstalling Spotify and it still skips

Re: Music is skipping while playing

user-removed — Wed, 07 Dec 2016 14:58:09 GMT

Thanks for trying @Longmike6375.

If you use a WiFi connection on your device, does the issue persists? Also, can you send us the exact model of your device and it's Android version?

Keep us posted.

Re: Music is skipping while playing

KattMichelle — Wed, 13 Dec 2023 03:58:48 GMT

I'm having this same problem

Re: Music is skipping while playing

Susan_GP — Wed, 13 Dec 2023 16:10:33 GMT

Hey there @KattMichelle,

Thank you for your reply in this thread.

We'll need to gather more info about what's happening first. Can you share a more detailed description of the situation? Additionally, let us know if this happens with just one device and if you've tried any troubleshooting steps to fix it (e.g., a reinstallation, a soft reset, or a different device).

Lastly, send us the make, model, and OS version of your device.

We'll keep an eye out for your reply!