topic Re: Playlist in Other (Podcasts, Partners, etc.)

Playlist

MrWSM — Fri, 13 Jan 2017 14:40:27 GMT

If I'm a subscriber am I able to download a playlist and play anytime without an internet connection or WiFi? That was really the reason I subscribed to Spotify to enjoy music without using my data plan.

Re: Playlist

Hubo — Fri, 13 Jan 2017 14:42:47 GMT

Hey @MrWSM!

Yes, that's definitely possible! Here are the instructions on that:

Let me know if you run into any issues.

Take care! 🙂

Re: Playlist

MrWSM — Fri, 13 Jan 2017 14:47:20 GMT

Thank you, but how will I get the songs to play in offline mode or airplane mode? The idea is to dowload music to my phone without using my data plan.

Re: Playlist

Hubo — Fri, 13 Jan 2017 14:48:30 GMT

Hey @MrWSM!

After you downloaded the songs using Wi-Fi you can just go offline and play your music through the Spotify app. Let me know how it goes.

Take care! 🙂

Re: Playlist

MrWSM — Fri, 13 Jan 2017 14:52:15 GMT

I've tried dowloading the music several times over WiFi. The music downloads and later when I try to play a song it says you need an internet connection. The music should be available offline, right? Do I need to go into my settings and change something? I get what you are saying, but I've tried that. Any further instructions for someone with a Windows phone?

Does Spotify offer phone support?

Re: Playlist

Hubo — Fri, 13 Jan 2017 14:56:14 GMT

Hey @MrWSM!

Spotify doesn't have phone support right now. Could you try to check these steps for me:

If that didn't work, could you try to reinstall the app? Here are some instructions on that. Let me know how it goes.

Take care! 🙂

Re: Playlist

MrWSM — Fri, 13 Jan 2017 15:04:06 GMT

I am a premium member; I joined two weeks ago. I only have two devices set to offline. I have to re-dowload the Playlist everyday. Maybe I do need to reinstall the app. I will try to use the offline mode later this morning. If it doesn't work, I will try to reinstall.